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JEN Singapore Tanglin by Shangri-La

4.0 star property
Stylish relaxation awaits near prime shopping destinations, with rejuvenating spa treatments that restore travelers after exploring Singapore's retail scene

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Photo gallery for JEN Singapore Tanglin by Shangri-La

A hotel with multiple floors, a swimming pool, and outdoor seating areas. - JEN Singapore Tanglin by Shangri-La (Singapore)
A modern lobby with a central seating area, a staircase, and a wall with greenery. - JEN Singapore Tanglin by Shangri-La (Singapore)
A modern hotel room with a sofa, armchair, ottoman, and a bed. - JEN Singapore Tanglin by Shangri-La (Singapore)
Lobby sitting area - JEN Singapore Tanglin by Shangri-La (Singapore)
Breakfast, lunch and dinner served - JEN Singapore Tanglin by Shangri-La (Singapore)
JEN Singapore Tanglin by Shangri-La is near Tanglin Mall and Forum The Shopping Mall. Guests can enjoy spa treatments, lounge by the outdoor pool, or have breakfast at J65 restaurant. High-speed WiFi and attentive staff ensure seamless shopping excursions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a window with curtains.

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(53 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Club Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Twin Room

Club Twin Room | Hypo-allergenic bedding available, minibar, in-room safe, desk

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Near a metro station, JEN Singapore Tanglin by Shangri-La is in Orchard, a walkable area in Singapore with great shopping. Tanglin Mall and Forum The Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Canning Park. Don't miss out on a visit to Singapore Botanic Gardens. Guests appreciate the hotel's convenience to public transportation: Orchard Boulevard Station is 3 minutes by foot and Napier Station is 8 minutes. Visit our Singapore travel guide
Map
1A Cuscaden Road, Singapore, 249716

What's nearby

  • A wall with a mural of fish and bubbles.
    Tanglin Mall
    1 min walk - 0.1 miles
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy intersection.
    Orchard Road
    7 min walk - 0.4 miles
  • A cluster of pink orchids with visible veins on the petals.
    Singapore Botanic Gardens
    10 min walk - 0.6 miles
  • A modern architectural building with a curved glass facade and a large digital display.
    ION Orchard
    12 min walk - 0.7 miles
  • Far East Shopping Centre
    8 min walk - 0.5 miles

Getting around

  • Orchard Boulevard Station
    3 min walk
  • Kempas Baru Station
    32 min drive
  • Seletar Airport (XSP)
    28 min drive

Restaurants

  • Caffe Beviamo
    3 min walk
  • J65
    1 min walk
  • Basilico
    1 min walk
  • PAUL
    3 min walk
  • Manhattan
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JEN Singapore Tanglin by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La?

Check-out is at noon.

Where is JEN Singapore Tanglin by Shangri-La located?

Located in Orchard, this hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital, and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Boulevard Station is only a 3-minute walk and Napier Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JEN Singapore Tanglin by Shangri-La Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1027 reviews
Rating 8 - Good. 265 out of 1027 reviews
Rating 6 - Okay. 73 out of 1027 reviews
Rating 4 - Poor. 33 out of 1027 reviews
Rating 2 - Terrible. 19 out of 1027 reviews

Reviews

Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at Jen, staff were very friendly and helpful. The food was lovely and the bar and pool was very nice too, would recommend this hotel!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

William

Everything was spot on; the staff was so very helpful!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Fay

Liked: Cleanliness
Fabulous location, very central and excellent customer service. Will definitely stay there again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Batzaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the small mall with nice supermarket and restaurants
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with towels and a life guard. Had a good meal at the fast food bar.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Property conditions & facilities
Easy check-in and complimentary upgrade!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Minsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were friendly and helpful with any requests all given. Room was cleaned and maintained for the 6 days we were there
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good service and good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before so know the hotel well although it was 8 years since we stayed there. Everything was perfect with rooms being upgraded since our last trip. Great location just 5 mins walk from the top of Orchard Road and with an MRT station just over the road as well. Staff are very helpful and nothing is too much trouble. Will be staying there again on our next visit
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
I have stopped in the Jen several times when i visited Singapore. The room was clean. Excellent breakfast. They let me check in early and check out later with no charge.👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

yuanqiao

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, location is very convenient. The breakfast is amazing!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ming Chu Annie

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and quiet.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Xiarong

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ninan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful staff and central location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fabulous staff and a phenomenal breakfast buffet!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marites

Liked: Cleanliness, property conditions & facilities
Everything was good. Location, breakfast food and the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Jen Tanglin numerous times over the years. This is a well managed and maintained property. Staff are very efficient and helpful. Very well positioned to take advantage of the MRT for ease of travelling in the country.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kristian

Liked: Cleanliness, staff & service
Room was ok, pool area smaller than in pictures. Location of the hotel good - walking distance to both bus and subway stations. In overall, we enjoyed our stay at JEN Tanglian.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hulusi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities. Hotel is attached to shopping mall, very convenient.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Rose Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room was adequate but closet space for 2 women was a bit limited. Location was nice, with shopping mall and restaurants nearby.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, amenities
The staff are friendly and the room is clean , love the room deco, very unique .
Stayed 2 nights in Dec 2025