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Hotel Waterloo Singapore - Handwritten Collection

Property class: 4

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Photo gallery for Hotel Waterloo Singapore - Handwritten Collection

A reception area with a marble counter, seating with cushions, a bar, and a bookshelf. - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
A modern hotel with a glass facade, a green roof, and a sign reading 'Hotel Waterloo.' - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
A hotel sign with 'HOTEL Waterloo' and a circular design with greenery. - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
A buffet area with green cabinets, a white table, and a tiled floor. - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
A poolside area with a sofa, chairs, and a table. - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Located close to Bugis Street Shopping District and Mustafa Centre, Hotel Waterloo Singapore - Handwritten Collection provides dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a bathroom with a mirror and towel rack.

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, and a mural of tropical plants on the wall.

Deluxe Room, 2 Twin Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a view of the cityscape through floor-to-ceiling windows.

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window with a city view.

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window with a city view.

Superior Room, 2 Twin Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Rochor, a neighborhood in Singapore, Hotel Waterloo Singapore - Handwritten Collection is in a shopping district and near a metro station. Bugis Street Shopping District and Mustafa Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gardens by the Bay and Universal Studios Singapore. Orchard Road and Marina Bay Sands Skypark are two other places to visit that come recommended. Visit our Singapore travel guide
Map
78 Waterloo Street, Singapore, 189870

What's nearby

  • A busy street with pedestrians, a bus, and various commercial buildings.
    Bugis Street Shopping District
    3 min walk - 0.2 miles
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy intersection.
    Orchard Road
    3 min walk - 0.2 miles
  • A large, white colonial-style building with green window frames and a red roof, surrounded by well-maintained green lawns and trees.
    Fort Canning Park
    3 min walk - 0.2 miles
  • A street lined with historic buildings, trees, and parked vehicles.
    Bugis Junction Shopping Center
    5 min walk - 0.3 miles
  • A street with a building labeled "Mustafa Centre" and a sign for "Syed Alwi Rd."
    Mustafa Centre
    17 min walk - 0.9 miles

Getting around

  • Bencoolen Station
    3 min walk
  • JB Sentral
    26 min drive
  • Singapore Changi Airport (SIN)
    27 min drive

Restaurants

  • American Taproom (Waterloo)
    4 min walk
  • Putra Minang @ Bencoolen
    5 min walk
  • Kurasu
    4 min walk
  • Crossings Cafe
    3 min walk
  • Basil King
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 20.38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Built in 2025
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Mobile App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 20.38 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Waterloo Singapore - Handwritten Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel Waterloo Singapore - Handwritten Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Waterloo Singapore - Handwritten Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Waterloo Singapore - Handwritten Collection?

Check-out is at noon.

Where is Hotel Waterloo Singapore - Handwritten Collection located?

Located in Rochor, this hotel is within a 10-minute walk of Bugis Street Shopping District and Orchard Road. Mustafa Centre and Raffles Place are also within 2 mi (3 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

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Reviews

Hotel Waterloo Singapore - Handwritten Collection Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 152 out of 235 reviews
Rating 8 - Good. 54 out of 235 reviews
Rating 6 - Okay. 21 out of 235 reviews
Rating 4 - Poor. 6 out of 235 reviews
Rating 2 - Terrible. 2 out of 235 reviews

Reviews

Verified review

10/10 Excellent

FRANCESCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot! So glad we stumbled upon it. Wish we could have stayed longer.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room was functional and hotel location near MRT was very convenient.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here every time I am in Singapore. It has become my favorite spot. So convenient, everything new and clean and staff super friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lakshmi Narayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, with robots providing room service, nice swimming pool and very courteous staff (Mary, Brandon, Jordan, Ibony and Sng). The hotel provides one local attraction pass for free (may be a limited time promotion).
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Carlito Vista Bartolome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, polite and very much willing to assist. The hotel is in great location with MRT next to it (behind the hotel). Bugis is a few blocks away and the hotel has lots of dining options within 2-5 min walk.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

megha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time with the folks are Waterloo. The location is central, staff is super helpful. Would stay again.
Stayed 7 nights in May 2026
Verified review

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very small - especially for the price. Lifts were always crowded. Location was good - near to Fortune Center and Bugis.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Modern appliances
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tasnim

Liked: Cleanliness, staff & service, property conditions & facilities
Really well kept building and rooms. But one thing it lacked was having a cupboard? Having a few hangers is difficult when you’re sharing with your friend and have lots of outfits and stuff for the trip. It was also pretty dark even with full lights on. Staff were really kind and appreciated the proximity to stores and places to explore!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Chung Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is great. It's very convenient for reaching travel spots and public transportation.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place Very nice staff Very well kept
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charlotte Prochazka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. The bed was comfortable. The room was smaller than expected with a sink next to the kettle rather than in the bathroom. This wasn't an issue due to us being out most of the time. And when we were in the room it was very comfortable. I just wanted to let anyone know who thinks the rooms might be larger than they were. Friendly and helpful staff. We had a good stay.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nicer or more obliging. The room was really comfortable, clean and there were good amenities. The gym had everything I needed and breakfast (buffet style) was also good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

REMEDIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Very slean room,nice n very accommodating staff.Breakfast just ok.Near bus station
Stayed 6 nights in May 2026
Verified review

8/10 Good

Jannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great choice for a centrally located, convenient Singapore hotel at a good price. Rooms are small but that's Singapore - they're well-equipped, clean and comfortable. Pool was nice and clean. Could do with more storage for luggage and clothing in the room. The location is great. A few minutes' walk away from two MRT stations plus lots of food options nearby. About 10 mins walk to Chijmes and Raffles City Shopping Centre as well (which has lots of great food).
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. New hotel so everything is clean and fresh. Excellent location. Lots to see and do close by or public transport is close.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Jasbir

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very cramped and small. Breakfast had a widespread of items and was good. Location is good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location and is very good value for your money. I would definitely stay here again and recommend it. The subway is close for easy access.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice check-in/out
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Compact and bijou is how we would describe this hotel, clean and compact room but had everything you needed. We booked a short 3 night stay here and the location worked well to get around Singapore. Very helpful staff and a good range of choice for breakfast.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
Safe didn't work despite us asking for it to be fixed Breakfast doesn't open until 630am Gym & pool don't open until 730am, so if you want to train early & then have a Breakfast, it will be more like brunch. If you have an early flight, forget Breakfast Keys didn't work in lift after 6 hours Good location & a new hotel so it may be teething problems but it would have been 10 out of 10 without all of the above
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Adolf

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic experience. The staff were so friendly and helpful. The rooms were new and clean and modern. I will stay there again
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is working well ,staff are very friendly. Breakfast is good for variety of foods. Room service girl is very helpful and did a great job.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Paik Swan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Quiet street in the middle of the city. Very new and clean. Did not have breakfast in hotel because lots of good eating places around there
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Agita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 nights last week, and i appreciate that they do the small things right. Soft closed everything, easy check-in, a welcome drink, options for pillow softness level, room slippers, good hot shower, strategically-placed plugs (and usb plugs), comfortable sheets, cold AC, filtered tap water, and a great location to explore Singapore. Thank you! We will be back!
Stayed 2 nights in May 2026