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Hotel Waterloo Singapore - Handwritten Collection

4.0 star property

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Lobby sitting area - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Front of property - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Interior - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Daily buffet breakfast for a fee - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers - Hotel Waterloo Singapore - Handwritten Collection (Singapore)
Located close to Bugis Street Shopping District and Mustafa Centre, Hotel Waterloo Singapore - Handwritten Collection provides dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Twin Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Rochor, a neighborhood in Singapore, Hotel Waterloo Singapore - Handwritten Collection is in a shopping district and near a metro station. Bugis Street Shopping District and Mustafa Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gardens by the Bay and Universal Studios Singapore. Marina Bay Sands Skypark and Orchard Road are two other places to visit that come recommended. Visit our Singapore travel guide
Map
78 Waterloo Street, Singapore, 189870

What's nearby

  • Singapore_BugisStreetShoppingDistrict_6131705 (2)
    Bugis Street Shopping District
    2 min walk - 0.1 miles
  • Fort Canning Park
    Fort Canning Park
    3 min walk - 0.2 miles
  • View at the Building of National Museum of Singapore
    National Museum of Singapore
    5 min walk - 0.3 miles
  • Singapore_BugisJunctionShoppingCenter_6301646 (4)
    Bugis Junction Shopping Center
    5 min walk - 0.3 miles
  • Orchard Road
    Orchard Road
    18 min walk - 1.0 mile

Getting around

  • Bencoolen Station
    3 min walk
  • JB Sentral
    26 min drive
  • Singapore Changi Airport (SIN)
    27 min drive

Restaurants

  • Putra Minang @ Bencoolen
    5 min walk
  • American Taproom (Waterloo)
    4 min walk
  • Papa's Kitchen
    5 min walk
  • Toast Box 土司工坊
    3 min walk
  • Skosh
    3 min walk

About this property

Hotel Waterloo Singapore - Handwritten Collection

Upscale hotel near Bugis Street Shopping District
Located close to Mustafa Centre and Orchard Road, Hotel Waterloo Singapore - Handwritten Collection provides dry cleaning/laundry services, a bar, and a gym. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-in
  • Smoke-free premises, meeting rooms, and concierge services
Room features
All 502 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • 43-inch Smart TVs with cable channels
  • Mini fridges, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 20.38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Mobile App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 20.38 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Waterloo Singapore - Handwritten Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hotel Waterloo Singapore - Handwritten Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Waterloo Singapore - Handwritten Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Waterloo Singapore - Handwritten Collection?

Check-out is at noon.

Where is Hotel Waterloo Singapore - Handwritten Collection located?

Located in Rochor, this hotel is within 1 mi (2 km) of Bugis Street Shopping District, Mustafa Centre, and Orchard Road. Raffles Place and Marina Bay Sands Skypark are also within 2 mi (3 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

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Reviews

Hotel Waterloo Singapore - Handwritten Collection Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 107 reviews
Rating 8 - Good. 27 out of 107 reviews
Rating 6 - Okay. 10 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

Reviews

Verified

10/10 Excellent

Chung Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is great. It's very convenient for reaching travel spots and public transportation.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. New hotel so everything is clean and fresh. Excellent location. Lots to see and do close by or public transport is close.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place Very nice staff Very well kept
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location and is very good value for your money. I would definitely stay here again and recommend it. The subway is close for easy access.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice check-in/out
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adolf

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic experience. The staff were so friendly and helpful. The rooms were new and clean and modern. I will stay there again
Stayed 1 night in Feb 2026
Verified

8/10 Good

ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is working well ,staff are very friendly. Breakfast is good for variety of foods. Room service girl is very helpful and did a great job.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning worked wonderfully. Room was very clean.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John VinsonEvans

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay at Waterloo nad would consider a second stay. The location was excellent. All staff were friendly and helpful. Our room was clean, comfortable and reasonably quiet. We did not eat at the restaurant or experience any other amenities, but the bottled, non-alcoholic drinks at the lobby bar were too expensive. The car dropoff/pickup was poorly defined and awkard for both passengers and drivers--perhaps not finished?
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aman

Clean room and modern amenities
Stayed 1 night in Jan 2026
Verified

8/10 Good

j

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean but did have trouble with the TV. I found the baggage staff were very helpful but check in staff could be a bit more helpful and maybe smile more. restaurant and cleaners friendly. Great location.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gavin John

Liked: Cleanliness, property conditions & facilities
The hotel was outstanding. Way above my expectations. The staff were incredibly friendly and helpful. The room was perfect, very modern, fresh and tech was utilised to operate every aspect of it, open/close curtains, turn on/off A/C, turn on/off lights and for local knowledge.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Krisztina Rahel

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel and it exceeded our expectations in every way. The room was spotless, tastefully furnished, and very comfortable – the bed was especially great for a good night’s sleep. The staff were exceptionally friendly, professional, and always happy to help, which made the whole experience even more pleasant. Breakfast was fresh, varied, and delicious, and the overall atmosphere of the hotel was calm and relaxing rather than just a place to sleep. The location is convenient and peaceful at the same time, making it an ideal choice for a relaxing stay. If we return to the area, we would definitely choose this hotel again. Truly deserving of five stars.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Room was too small with no closet or storage space. Only one rod with 5 hangers attached to the wall. Sink is inside the room and separate from the toilet and shower which is not the best set up. There was some loud noise for a couple of hours each day apparently from maintenance activities, inside or outside the hotel. On the positive side the staff were very polite and helpful and the room was clean.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a nice new hotel and very close to the MRT. Rooms were clean and smart with everything still looking very new. Having the MRT so close made it easy to travel around. If going again then I’d stay again. Breakfast in the mornings was quite busy especially around the coffee machine. Bed comfortable, good shower and filtered drinking water on tap. Overall a good place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend to stay here.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place .. very satisfied and would come back again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeanne Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful ecologically minded hotel. The breakfast was over the top wonderful. The staff was great. Conveniently located downtown next to shopping and restaurants. I will definitely stay here again. The airconditioning was perfect!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff were friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient. Great location. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! I can’t complain
Stayed 3 nights in Apr 2026
Verified

8/10 Good

QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is bit small, new, clean. Walkable to Bugis. Easy access to many downtown attractions. This area is busy.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast has very limited selection.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems quite new and was very clean. The location is great—it’s close to the station, and there are light meal options right in front of the hotel. CHIJMES is also within a 10-minute walk. If the price stays the same, I’d definitely consider making this my regular hotel. The only minor downside was that the shower pressure was a bit weak, but everything else was so good that it didn’t bother me at all.
Stayed 5 nights in Apr 2026