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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Dining room
Lobby
Check-in/check-out kiosk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Children's theme room

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Room amenity

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Children's theme room

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1A Cuscaden Road, Singapore, 249716

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.5 miles
  • Singapore Botanic Gardens - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles
  • Orchard Road - 3 min drive - 1.2 miles
  • Fort Canning Park - 4 min drive - 1.9 miles

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel near Singapore Botanic Gardens
Located close to Tanglin Mall and Gleneagles Hospital, JEN Singapore Tanglin by Shangri-La provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a manicure/pedicure, a body treatment, and a massage at Spa at Traders Hotel, the onsite spa. The on-site restaurant, J65, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Access to a nearby health club, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 565 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

Does JEN Singapore Tanglin by Shangri-La have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JEN Singapore Tanglin by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Tanglin by Shangri-La?

Self parking is free at this property.

What time is check-in at JEN Singapore Tanglin by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at JEN Singapore Tanglin by Shangri-La?

Check-out is at noon.

Where is JEN Singapore Tanglin by Shangri-La located?

Located in Orchard, this spa hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital, and Forum The Shopping Mall. Far East Shopping Centre and Palais Renaissance are also within 10 minutes. Orchard Boulevard Station is only a 3-minute walk and Napier Station is 8 minutes.

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JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VIVIAN TAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Lots of choices. Staff are very accommodating snd friendlg
Stayed 1 night in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our holiday
Stayed 7 nights in Mar 2025

10/10 Excellent

wayne

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff in all sections of the hotel
Stayed 3 nights in Apr 2025

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property was well situated. The food was good but we only ate breakfast each day we were there.
Stayed 5 nights in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was smaller than the hotel room I stayed in Narita, Japan. Overall, a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Hou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance to MRT line and a small but convenient connected shopping mall
Stayed 5 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and modern property, we were delighted to be here after 2 weeks of islands hopping. Nice rooms, hotel well kept, great breakfast, swimming pool and gym. A bit far from the centre but there is the tube and the bus. Also the mall (attached to the hotel comes handy).
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service by friendly hotel staff
Stayed 1 night in Feb 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Extremely helpful and obliging staff. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Renier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 2 nights in Feb 2025

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel good dining options clean rooms and modern. Not close to shops and eating places.
Stayed 1 night in Apr 2025

10/10 Excellent

Bindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and accommodating! Special mention to Kelvin, Yuan, Michael. We will be back again for sure
Stayed 4 nights in Apr 2025

8/10 Good

Ridauddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room use warm light, abit warm not cold
Stayed 2 nights in May 2025

8/10 Good

Bonita Tak Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeper was very nice and friendly and she did a great job during my stay.
Stayed 4 nights in Feb 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The room is spotless and comfortable. Great location. Plus it is walking distance to malls. I can highly recommend this hotel👍
Stayed 5 nights in Mar 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff so friendly and welcoming.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities
Close to shopping and dinning. Good exercise facility. Pool and spa.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Staff & service, amenities, property conditions & facilities
Excellent location on the Orchard Boulevard MRT line. Nice neighbourhood too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, fantastic room, very comprehensive gym and spa. Nice pool area.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheung Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and it’s walkable to Orchard Road too, very convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so nice. They gave me a surprise on my birthday! When I went back to my room at the end of the day, I found a birthday cake and card with their messages. It’s so sweet! Thank you:)
Stayed 4 nights in May 2025

8/10 Good

Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near malls , foods and orchard street
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MRT and Botanical gardens.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Very close to MRT subway station. This was a very safe area, and there was a good mall adjacent to the property with eateries and cute shops. The breakfast at the hotel was excellent! Lots of variety and freshly made soups and omelettes every day. The staff was polite and helpful.
Stayed 4 nights in Mar 2025