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Hotel Chancellor@Orchard

3.5 star property
Hotel with an outdoor pool, a short walk to Orchard Road

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Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Lobby
Exterior
Outdoor banquet area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Road - 3 min walk - 0.2 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles
  • Mustafa Centre - 3 min drive - 1.4 miles
  • Marina Bay Sands Skypark - 4 min drive - 2.1 miles
  • Marina Bay Sands Casino - 4 min drive - 2.3 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Bistro, Chancellor - ‬1 min walk
  • ‪Shinjuku Japanese Restaurant - ‬1 min walk
  • ‪Simply Peranakan Cuisine - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel near Orchard Road
Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden, and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch, and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and 4 meeting rooms
  • A front-desk safe, concierge services, and a 24-hour front desk
  • A banquet hall, a vending machine, and luggage storage
Room features
All 488 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Check-out is at noon.

Where is Hotel Chancellor@Orchard located?

Located in Orchard, this hotel is within 1 mi (2 km) of Plaza Singapura, Orchard Road, and Bugis Street Shopping District. Marina Bay Sands Skypark and Gardens by the Bay are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

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Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 599 reviews
Rating 8 - Good. 236 out of 599 reviews
Rating 6 - Okay. 171 out of 599 reviews
Rating 4 - Poor. 61 out of 599 reviews
Rating 2 - Terrible. 34 out of 599 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, 1 hour walk to Marina Sand
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

8/10 Good

Liisa

Liked: Cleanliness, staff & service
Pity that the restaurant was closed durung our stay. Bar opened at 3pm.
Stayed 3 nights in Feb 2025

6/10 Okay

Jip

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything meets its standard for 3star hotel. Better than most.
Stayed 2 nights in Feb 2025

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Good location, some amenities could be better.
Stayed 3 nights in Dec 2024

6/10 Okay

Lili

Bathroom smell
Stayed 2 nights in Mar 2025

4/10 Poor

Alferio

Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahmood

Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Stayed 4 nights in Aug 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023

6/10 Okay

Cho Oo

Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025

8/10 Good

Wendy

Liked: Cleanliness
Nice simple hotel
Stayed 5 nights in May 2023

8/10 Good

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is around shopping district
Stayed 1 night in Nov 2023

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is nice, convenient for dining in nearby and shopping for drinks and snacks.
Stayed 1 night in Sep 2022

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chancellor Orchard

Convenient Walkable to Shops & Stores. Was a bit on the inside though.
Stayed 3 nights in Aug 2024

8/10 Good

KETAN

Liked: Staff & service
Disliked: Property conditions & facilities
Location and price was the reason for my booking this property Staff was very helpful The room was smelly and possibly with bed bugs
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
An easy walk to the Orchard Road shopping malls with a huge variety of stores.
Stayed 3 nights in May 2023

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient to Orchard road Hotel in poor condition - needs renovation
Stayed 4 nights in Mar 2024