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Hotel Bencoolen @ Bencoolen Street

3.0 star property
Hotel with free parking, a short walk to Bugis Street Shopping District

Choose dates to view prices

Photo gallery for Hotel Bencoolen @ Bencoolen Street

Property entrance
Outdoor pool, sun loungers
Interior
Lobby
Superior Queen Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Just steps from Bugis Street Shopping District, Hotel Bencoolen @ Bencoolen Street offers a peaceful retreat. Enjoy the outdoor pool with sun loungers, spa tub, and gym. Convenient dry cleaning, luggage storage, and concierge services are available.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
  • Hot Tub

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Bencoolen, a neighborhood in Singapore, Hotel Bencoolen @ Bencoolen Street is near a metro station. Bugis Street Shopping District and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Merlion and East Coast Park. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium.
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Map
47 Bencoolen Street, Singapore, 189626

What's nearby

  • Bugis Street Shopping District - 3 min walk - 0.2 miles
  • Orchard Road - 17 min walk - 0.9 miles
  • Mustafa Centre - 17 min walk - 0.9 miles
  • Marina Bay Sands Skypark - 3 min drive - 1.4 miles
  • Marina Bay Sands Casino - 3 min drive - 1.7 miles

Getting around

  • Bencoolen Station - 2 min walk
  • Kempas Baru Station - 34 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Le Bistrot de L'olive - ‬1 min walk
  • ‪Mama Diam 妈妈店 - ‬2 min walk
  • ‪Putra Minang @ Bencoolen - ‬1 min walk
  • ‪Yuugo Cafe - ‬1 min walk
  • ‪Lou Shang 楼上 - ‬3 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel near Bugis Street Shopping District
Close to Suntec City and Mustafa Centre, Hotel Bencoolen @ Bencoolen Street provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A porter/bellhop, luggage storage, and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
Room features
All 84 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and tubs or showers
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Check-out is at noon.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Bencoolen, this hotel is within a 5-minute walk of Singapore Management University and Bugis Street Shopping District. Orchard Road and Mustafa Centre are also within 1 mi (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

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Hotel Bencoolen @ Bencoolen Street Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 735 reviews
Rating 8 - Good. 272 out of 735 reviews
Rating 6 - Okay. 230 out of 735 reviews
Rating 4 - Poor. 88 out of 735 reviews
Rating 2 - Terrible. 52 out of 735 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Marion

Disliked: Property conditions & facilities
I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.
Stayed 5 nights in Feb 2025

6/10 Okay

Katsuyuki

Disliked: Property conditions & facilities
Good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location to public transport is fantastic. Swimming pool was a disappointment.
Stayed 4 nights in Jan 2025

2/10 Terrible

WAH-KWAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small ,old, saw lots of small ants on the floors,not sure what were they! Talk long time to the receptionist to change the room . He saw the insect too. Hope we do not bring back any of them home.
Stayed 1 night in May 2025

6/10 Okay

YASUMASA

Liked: Cleanliness, amenities
the hotel is good but booking this hotel through Expedia costed me at doubled price. i recommend you should go to Agoda or other travel agent site.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey Gin Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

soegeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very convenient
Stayed 6 nights in May 2024

8/10 Good

Van John

Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Joelyne

Disliked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.
Stayed 6 nights in Aug 2022

10/10 Excellent

NATTAKAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near subway. Large room

6/10 Okay

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.
Stayed 3 nights in Oct 2024

2/10 Terrible

joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Room comfort
Would appreciate if there were some slippers.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Give Bencoolen a miss

upgrades required
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Shame Bencoolen

Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

4/10 Poor

Dinesh Wijitha Kumara

Liked: Cleanliness
Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023

6/10 Okay

Charene

Disliked: Cleanliness, property conditions & facilities
Generally, below average and not up to expectation I have for a Sg hotel. Other than bed and pillows, other
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied with mini staycation

The kettle in our room was rusty, and the staff changed it immediately. Fast response! The staff also arrange for the maintenance department to adjust the air-conditioning in our room. Furnishings were a bit old but clean, no bugs no insects nothing. Buffet breakfast wasn't a lot of choice, but still not too bad. Location is good and convenient. Overall I am satisfied with my mini staycation and will not hesitate to choose this hotel again.
Orchard lightnings
Swimming pool + outdoor dining area
Swimming pool
Stayed 1 night in Dec 2022

10/10 Excellent

See Kiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean environment although a bit of hiccup due to payment confusion. No 24 hour shop nearby too. (Not that near like 10 min walking distance although is in the town Center) Overall ok
Stayed 1 night in Jun 2022

8/10 Good

Felipe de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, I could consider stay here again

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty, linen has bug, bad odour and overall vey bad
Stayed 3 nights in Apr 2023

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