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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property
Hotel with free breakfast, near Mustafa Centre

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Exterior
Lobby
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
  • 41 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
TV
Renovated in 2023
Hydromassage showerhead
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926

What's nearby

  • Mustafa Centre - 17 min walk - 0.9 miles
  • Bugis Street Shopping District - 4 min drive - 1.9 miles
  • Orchard Road - 4 min drive - 2.5 miles
  • Marina Bay Sands Skypark - 6 min drive - 3.5 miles
  • Marina Bay Sands Casino - 7 min drive - 3.7 miles

Getting around

  • Farrer Park Station - 13 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Citadines Balestier Singapore - ‬1 min walk
  • ‪Balance Coffee - ‬1 min walk
  • ‪Ng Ah Sio Pork Ribs Soup Eating House - ‬4 min walk
  • ‪China Whampoa Home Made Noodle - ‬6 min walk
  • ‪Sing Hon Loong Bakery - ‬4 min walk

About this property

Holiday Inn Express and Suites Singapore Novena by IHG

Upscale hotel remodeled in 2023 and located near Mustafa Centre
Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express and Suites Singapore Novena by IHG. The on-site international cuisine restaurant, The Great Room, offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), meeting rooms, and smoke-free premises
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • A ballroom, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 231 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SGD 8.72 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SGD 180 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: SGD 8.72 per day
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Frequently asked questions

Does Holiday Inn Express and Suites Singapore Novena by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express and Suites Singapore Novena by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of SGD 180 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express and Suites Singapore Novena by IHG?

Self parking is available for SGD 8.72 per day.

What time is check-in at Holiday Inn Express and Suites Singapore Novena by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express and Suites Singapore Novena by IHG?

Check-out is at noon.

Where is Holiday Inn Express and Suites Singapore Novena by IHG located?

Located in Novena, this hotel is within 1 mi (2 km) of Mount Elizabeth Novena Hospital and Mustafa Centre. Orchard Road and Marina Bay Sands Skypark are also within 3 mi (5 km). Farrer Park Station is 13 minutes by foot and Novena Station is 16 minutes.

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Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 391 reviews
Rating 8 - Good. 120 out of 391 reviews
Rating 6 - Okay. 25 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 8 out of 391 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Lovely hotel.
Stayed 1 night in Apr 2025

8/10

Great location
Stayed 2 nights in Mar 2025

10/10

Clean room and bathroom but lack of charging outlets delicious breakfast. Great service from the front reception
Stayed 5 nights in Apr 2025

10/10

Staff were very friendly and professional. Room was clean and tidy. Included breakfast was great value. We would stay again and recommend to others.
Stayed 6 nights in Mar 2025

10/10

Clean and good buffet breakfast
Stayed 4 nights in Feb 2025

10/10

Location and friendly staff
Stayed 5 nights in Feb 2025

10/10

Good
Stayed 5 nights in Apr 2025

10/10

Loved the hotel and the staff
Stayed 8 nights in Jan 2025

10/10

In the middle of the city staff friendly and helpful
Stayed 2 nights in Mar 2025

10/10

It's near a lot of malls. There are dining options available if you choose not to dine out. In-house guest get a discount. It takes about 15-20 mins to Marina Sands or Orchard Street. If you wanted to take the Novena MRT you have to take a bus to get there. Overall, my stay was comfortable.
Stayed 4 nights in Apr 2025

10/10

I liked everything during my 4 day stay. As I told the folks at Reception, the only issue I could raise was the single glazing in my room on Level 4, in terms of traffic noise at night. Double glazing would reduce the air conditioning costs, as the glass felt quite hot during the day. Overall you deserve the 10!
Stayed 4 nights in May 2025

6/10

Acceptable & Nice Hotel.

10/10

Great hotel
Stayed 5 nights in Dec 2024

6/10

This Holiday Inn Express has a nice buffet which is really good but the hotel room is rather small and the layout is an odd especially the bathroom. The shower is only half covered by glass thus this makes it hard to keep the floor mate dry after a shower; the floor is wet next to the toilet as well because of the layout. The hotel should give unhappy guests an option to cancel with one day notice but they were inflexible.
Stayed 5 nights in May 2025

10/10

Great
Stayed 4 nights in Mar 2025

10/10

Staff was very helpful.
Stayed 1 night in Feb 2025

10/10

They went out of their way to make sure everything was a great stay, very helpful, and even allowed us to freshin up after we had checked out when we came back to pick our luggage
Stayed 2 nights in Feb 2025

6/10

Stay went well until our beef jerky disappeared from our room after cleaning. We reported it and they told us they would take care of it. We didn’t hear anything else.
Stayed 4 nights in Apr 2025

10/10

Friendly staff, great breakfast and clean hotel
Stayed 1 night in Nov 2024

10/10

We liked how close everything was around the hotel, shops and transport. The staff were really friendly. The room was spotless. The breakfast had lots of options. We really enjoyed our experience and would definitely love to come back.
Stayed 7 nights in Feb 2025

8/10

the breakfast is very good!
Stayed 4 nights in Dec 2024

10/10

Na
Stayed 2 nights in Feb 2025

10/10

Accessibility to transportation, cleanliness and good breakfast buffet
Stayed 5 nights in Jan 2025

8/10

Hotel was clean and comfortable, staff friendly and helpful, excellent breakfast, location a bit out of the way but metro station about 15mins away, over all great hotel
Stayed 4 nights in Sep 2024

10/10

Friendly and helpful staff, also good breakfast.
Stayed 3 nights in Nov 2024