Is Butternut Tree Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Butternut Tree Hotel?

This property doesn't offer parking.

What time is check-in at Butternut Tree Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

Where is Butternut Tree Hotel located?

Located in Downtown Singapore, this hotel is within 1 mi (2 km) of Chinatown Heritage Center and Raffles Place. Gardens by the Bay and Marina Bay Sands Casino are also within 2 mi (3 km). Maxwell Station is only a 4-minute walk and Chinatown Station is 7 minutes.

8/10 Good

Verified traveler

Apr 30, 2025

C’est correct pour l’hôtel, bon service, les gens sont gentils.

Stayed 3 nights in Apr 2025

6/10 Okay

KING LUN

Jun 28, 2025

Liked: Staff & service

It could have been a bit cleaner, but overall it was a positive experience.

Stayed 3 nights in May 2025

10/10 Excellent

Janice

May 26, 2025

Liked: Cleanliness, staff & service, room comfort

Pleasant stay in central location

This as a friendly and clean hotel that was so central and convenient for exploring the whole area. Near to bus and train routes. Wifi was slpw at times but otherwise a great trip

Stayed 3 nights in May 2025

8/10 Good

Glen

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, the eoom (#205) i stayed in is in need of some maintenance. Toilet seat not peoperly secures, shower head holder broken, tv remote either beoken or in need of new batteries. Id also suggest the property consider putting squeegees in the bathroom/wet area so patrons staying in the room can attempt to remove water from the floor after a shower. Room size was quite good and the bed was comfortable.

Stayed 4 nights in May 2025

10/10 Excellent

Janmir

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shower was in the same room as the toilet with no separation so everything got wet when you showered… but I think that is common for Singapore. Besides that, staff was great and room was very clean and modern! Would stay again.

Stayed 2 nights in Feb 2025

8/10 Good

Tania

Feb 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Within close proximity to multiple MRT stations, Chinatown and Hawkers Markets. Thoroughly enjoyed our stay. Only negative is that the mattresses felt like sleeping on wooden boards but that seems to be a common theme for Singapore hotels.

2/10 Terrible

Ramon

Aug 15, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Old dilapidated hotel . Dirty room . Noisy .

Stayed 1 night in May 2024

8/10 Good

Peter

May 14, 2024

Liked: Staff & service, amenities

Room to small for four adults and no wardrobe

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Jun 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staffs, perfect location.

Hotel is nice, staffs are friendly and responsive. Prefect location and near to Outram Park Station. 25mins to Changi Airport and 1 station from Outram Park to Harbour Front. Good for couples and people who wanted to walk and travel with public transport at ease.

Stayed 2 nights in Jun 2018

2/10 Terrible

Avinesh

Jul 20, 2024

Disliked: Property conditions & facilities

Poor ventilation, smelly and unhygienic rooms. Dirty toilet bathroom .

Stayed 3 nights in Jul 2024

6/10 Okay

ELIZABETH

Feb 26, 2024

Liked: Cleanliness, staff & service

Room was very small. No window; no closet. Shower and commode in the same space. The hotel is clean and in a safe neighborhood.

Stayed 2 nights in Feb 2024

8/10 Good

Michelle

Jun 4, 2024

Liked: Staff & service

Good hotel for the price. Step up from a hostel

Fabulous staff and very helpful with any questions I had. The room was slightly larger than my twin size bed with no window. You showered with the toilet and sink (meaning there was no separate shower) which I found surprising.

Stayed 15 nights in Apr 2024

10/10 Excellent

Sithiphone

Jan 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Due to my flight being delayed, it was handy to have a 24/7 reception service upon arrival. Staff where really nice and helpful. Rooms where exactly what I needed during my stay. Hotel was within walking distance to Chinatown food/shopping/train station district and Maxwell Food Centre. The downsides are the hotel's elevator was out of order due to being under maintenance and the loud music at night since the hotel is surrounded by restaurants and bars.

Stayed 4 nights in Dec 2023

8/10 Good

Adam

Apr 7, 2024

Liked: Cleanliness, staff & service, room comfort

Good for the price

Stayed here as a family - 2 adults, 2 kids. A basic room room but for the price and knowing how expensive Singapore is this hotel suited us fine. A/C was great, beds comfy, shower great, room clean. Staff at the hotel helpful and friendly. Downside (not fault of the hotel) is the loud music from the bar across the road. A room not street side wouldn’t be bothered by the noise. There were a couple of things broken in the room that could be easily fixed. Overall for the money the hotel is fine and in a great location

Stayed 2 nights in Apr 2024

4/10 Poor

Carol

Apr 29, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The reception staff were great. Staying 10 nights with no sheet change, or floors cleaned was poor. Exterminator one day and staff knocking on the door every afternoon to empty bin and give you water seemed very odd. Rooms small. You could sit on the toilet, wash your hands in basin and shower at once it was so small. Convenient to transport and markets.

Stayed 10 nights in Apr 2024

10/10 Excellent

Elizabeth

Oct 24, 2022

Liked: Staff & service

The staff were very pleasant and this property is in an excellent position to get around Singapore on public transport both MRT and buses. It is in a great spot for touring Chinatown and for dining at places ranging from outstanding hawker markets to high end restaurants. The hotel decor is kitchy and interesting but little things need fixing like hooks off curtains , shower heads that need replacement hangers and you need a spare roll of toilet paper in the room. We loved our stay here but it would have been perfect if these little repairs had been done by a general maintenance schedule. This is a great position hotel.

Stayed 11 nights in Oct 2022

2/10 Terrible

Robert

Feb 1, 2023

Disliked: Staff & service, amenities

The room I reserved was an XL - WITH WINDOW - TWIN, described as 150 sq ft. It was actually tiny with not enough space for the luggage of 2 people. One bag had to be stored between the beds. I questioned the reception clerk and she swore that the room was the XL. Maybe they included the nonfunctional balcony. I enquired about an airport taxi for departure and the front desk personnel said you could reserve one for an extra S$8 or they could call on the day of departure and get one in a few minutes. I stressed that I needed a taxi that accepted credit card. I liquidated all my Singapore currency based on that information. On the next morning, I came down to the lobby at 0700 and requested a taxi, again stressing the need to use a credit card. The clerk on duty said the taxis only accept cash. I knew this to be incorrect from past experience - I used CC from the airport about 7 years ago and I checked Google on fares, travel times etc. I asked her check, she told me to have a seat! I waited about 12 - 15 mins and still no information - she was on the phone. At that point, I told her I had to go! I knew I could use CC on the MRT. I walked about a block down the street, hailed a taxi and asked if he could accept CC. Yes, VISA, MC, etc. I find it totally unacceptable that a hotel would put on the front desk a clerk with no clue about Singapore taxies! Note: this clerk was not one of the persons I spoke with on the preceeding day. Pros - excellent location!

Stayed 9 nights in Jan 2023

2/10 Terrible

Verified traveler

Jan 1, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced for what you get

Stayed at the family room with balcony for around 200 SGD. Beds were clean and room was big enough for one night. Good part of the hotel is basically it. Following are negative part I wish I knew before I book this hotel. 1. Luggage storage. Hotels.com shows this hotel has luggage storage but they do not have proper locked storage room. They will ask you to put your luggage at corner of the lobby space which is risky. 2. Refrigerator: my room had one but it’s very dirty with molds and didn’t work properly. I put some water and drinks in it over a night but it wasn’t cold next day. 3. Cleanliness of the room: Bathroom door was very dirty with molds and it seems they don’t even try to clean them. Also many area of the room was dirty as well. 4. Noise: my room was facing the street and noise of the clubs around lasted until midnight. With small kids, it’s really terrible. You need ear plugs if you are sensitive for noise. 5. Internet: you get a code for one person. If you plan to use multiple devices, you couldn’t. Anyway their WiFi doesn’t work at all so forget about it. Fortunately I didn’t have to rely on it so it’s ok but if you need Wi-Fi at a hotel, avoid this one. Public Wi-Fi is much faster. 6. TV: after realizing there is almost no internet. Ok. TV remote has buttons of Netflix and Amazon prime… of course it didn’t work either! in addition they only have one channel working… Overall it’s only worth 50-80 dollars considering location.

Stayed 1 night in Dec 2022

6/10 Okay

Stephanie

Jun 7, 2025

Stayed 2 nights in May 2025

6/10 Okay

Lucio

Apr 9, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Complicado

Hotel bem localizado. Checkin complicado embora a reserva já tenha sido paga eles pedem uma caução de garantia. Se for no cartão demora 14 dias para receber de volta mesmo pernoitando apenas uma noite. O banheiro é ridículo não tem box. O travesseiro é muito alto e não é confortável. Não voltarei.

Stayed 1 night in Apr 2025

6/10 Okay

Audrey

Jun 3, 2024

Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

May 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

I had a nice experience here, had some problem with the toilet and the staff was really helpful! The room is small and not perfectly clean but you get what you pay for.

Stayed 2 nights in May 2024

8/10 Good

Mario

May 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Preis-Leistung gut, Einzelzimmer ohne Fenster stickig

Stayed 2 nights in May 2024

10/10 Excellent

AI CHOO

Apr 18, 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2024

10/10 Excellent

Luigi

Jan 29, 2024

Liked: Cleanliness, property conditions & facilities

Nel cuore di Chinatown

Camera per singoli, piccola e senza finestra con un bagno minuscolo. Nel complesso il prezzo era buono,la camera pulita e il personale cordiale. E in più di è al centro di Singapore. Il che ha i suoi vantaggi. Ci tornerei volentieri.

Stayed 3 nights in Jan 2024

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