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Ascott Orchard Singapore

5.0 star property
Luxury hotel with an outdoor pool connected to a shopping center in Singapore

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, soundproofing
Lobby
Exterior
Fridge, microwave, espresso maker, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, soundproofing

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, soundproofing

Premier Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Pierre)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Hilton Singapore Orchard

About the neighborhood

Map
11 Cairnhill Road, Singapore, 229724

What's nearby

  • Orchard Road - 3 min walk - 0.2 miles
  • ION Orchard - 7 min walk - 0.4 miles
  • Bugis Street Shopping District - 2 min drive - 1.2 miles
  • Mustafa Centre - 3 min drive - 1.7 miles
  • Marina Bay Sands Casino - 5 min drive - 2.8 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

Luxury hotel near Orchard Road
Consider a stay at Ascott Orchard Singapore and take advantage of dry cleaning/laundry services, a gym, and a restaurant.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Full breakfast (surcharge), a porter/bellhop, and a 24-hour front desk
  • An elevator, smoke-free premises, and a water dispenser
  • Guest reviews speak highly of the first-rate property condition
Room features
All 220 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like safes and high-speed internet.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and bidets
  • 40-inch TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Elevator (36 inch wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Does Ascott Orchard Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ascott Orchard Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Orchard Singapore?

This hotel doesn't offer parking.

What time is check-in at Ascott Orchard Singapore?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Ascott Orchard Singapore?

Check-out is at noon.

Where is Ascott Orchard Singapore located?

Located in Orchard, this luxury hotel is within a 5-minute walk of The Paragon and Orchard Road. Gardens by the Bay and Marina Bay Sands Casino are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Orchard Station is 10 minutes.

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Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 349 reviews
Rating 8 - Good. 116 out of 349 reviews
Rating 6 - Okay. 20 out of 349 reviews
Rating 4 - Poor. 11 out of 349 reviews
Rating 2 - Terrible. 6 out of 349 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eng Cheng

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for families.
Stayed 4 nights in Aug 2024

8/10 Good

Eng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025

4/10 Poor

sam

Registration and restore services pooe
Stayed 4 nights in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, communication
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eng Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024

8/10 Good

Eng Cheng

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Hong Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Stayed 2 nights in Jan 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

KOJI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean Good communication Comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort, communication
everything is perfect. kudos to the crew. helpful and accomodating to my needs.
Stayed 8 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Value for money

We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023

10/10 Excellent

sharon

Liked: Cleanliness, amenities, room comfort, communication
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Almost perfect but a couple things..

Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
Stayed 4 nights in Dec 2024

8/10 Good

Aloysius

Conditions for hotel is old and not clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, communication
They have a covered linkto Paragon shopping centre
Stayed 1 night in Sep 2023

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort, communication
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024

8/10 Good

stewart

Liked: Room comfort, communication
Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
Stayed 4 nights in Nov 2022

8/10 Good

Teresa

Liked: Cleanliness, amenities, communication
The refrigerator was not working
Stayed 3 nights in Oct 2024