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The Quay Hotel Lavender

3.0 star property
Hotel with free parking, near Mustafa Centre

Choose dates to view prices

Photo gallery for The Quay Hotel Lavender

Property entrance
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Interior
International cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Lavender Street, 139, Singapore, SIN, 338739

What's nearby

  • Mustafa Centre - 11 min walk - 0.6 miles
  • Bugis Street Shopping District - 14 min walk - 0.8 miles
  • Orchard Road - 5 min drive - 2.6 miles
  • Marina Bay Sands Skypark - 5 min drive - 2.6 miles
  • Marina Bay Sands Casino - 6 min drive - 2.9 miles

Getting around

  • Bendemeer MRT Station - 4 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 21 min drive

Restaurants

  • ‪Cheng Mun Chee Kee Pig Organ Soup - ‬2 min walk
  • ‪Chye Seng Huat Hardware - ‬2 min walk
  • ‪Kok Kee Wanton Noodles - ‬2 min walk
  • ‪Prince Noodles - ‬2 min walk
  • ‪Lola Faye Cafe - ‬2 min walk

About this property

The Quay Hotel Lavender

Hotel near Mustafa Centre
Located close to Bugis Street Shopping District, The Quay Hotel Lavender provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Concierge services and luggage storage
Room features
All 105 rooms boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Petite Menu

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

Is The Quay Hotel Lavender pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Quay Hotel Lavender?

Self parking is free at this property.

What time is check-in at The Quay Hotel Lavender?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The Quay Hotel Lavender?

Check-out is at noon.

Where is The Quay Hotel Lavender located?

Located in Kallang, this hotel is within a 15-minute walk of City Square Mall, Mustafa Centre, and Bugis Street Shopping District. Orchard Road and Marina Bay Sands Skypark are also within 3 mi (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 10 minutes.

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The Quay Hotel Lavender Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 266 reviews
Rating 8 - Good. 96 out of 266 reviews
Rating 6 - Okay. 72 out of 266 reviews
Rating 4 - Poor. 30 out of 266 reviews
Rating 2 - Terrible. 21 out of 266 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Inseo, 대전

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
더블침대 임의로 합쳤는데 다음날 바로 제대로 합쳐서 베딩해주시는 센스있는 호텔
Stayed 4 nights in Jan 2018

10/10 Excellent

Allagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Good and private
Stayed 2 nights in Nov 2020

8/10 Good

Boon hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room assigned to me. Spacious
Stayed 1 night in Nov 2020

10/10 Excellent

Allagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Adeline, Singapore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
とにかくスタッフが謝らない。サービスが遅れようが間違えたものを配達しようがこっちが悪いという態度を一切曲げない。
Stayed 15 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up !

All good except no carpark for guests...
Stayed 1 night in Mar 2020

10/10 Excellent

Tey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good👍

All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Stayed 2 nights in Feb 2020

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing stay!

Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Stayed 4 nights in Feb 2020

6/10 Okay

Thomas

Liked: Staff & service

ok for a short stay

Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Stayed 4 nights in Jan 2020

4/10 Poor

Karine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trés moyen, mais accès facile

Une chambre réservée pour 3 ado s'est avérée être une chambre avec 2 lits simples. Pas de lit ajouté. On nous a proposé de coller les 2 lits pour qu'ils dorment tous ensemble. Les salles de bain nécessitent une rénovation. Le personnel est agréable. La proximité avec la principale ligne de métro (MRT bleu) pour rejoindre tous les lieux touristique est pratique.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一入到去有一個香氣，而且房間好舒服有街景
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
Stayed 1 night in Nov 2019

4/10 Poor

Dung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Sarantis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパの良いホテル

市内中心部から少し離れていますが地下鉄が2駅利用でき、不便は感じませんでした。室内は清潔感あり良かったですが、シャワーは気をつけて使わないとトイレ側まで濡れます。少々早めの時間に到着したのですが部屋が空いていてチェックインさせてもらいました。ありがとうございました。
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

쏘쏘

바로옆도롯가쌔벽녘샛소리많이많늬공간ㅇㅣ마늬협쏘, 지하철위치좋음, 주변에간단한요깃거리있음
Stayed 3 nights in Aug 2019

10/10 Excellent

Jayshendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality and Affordable!

It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

普通です。場所も問題なしです。
Stayed 3 nights in Aug 2019

8/10 Good

Ice

Liked: Cleanliness, staff & service, amenities
I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Decent valuable for price

Stayed 1 night in Aug 2019