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The Quay Hotel Bugis

Property class: 2.5

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Reception - The Quay Hotel Bugis (Singapore)
Desk, laptop workspace, free WiFi, bed sheets - The Quay Hotel Bugis (Singapore)
Desk, laptop workspace, free WiFi, bed sheets - The Quay Hotel Bugis (Singapore)
Front of property - The Quay Hotel Bugis (Singapore)
Exterior - The Quay Hotel Bugis (Singapore)
HOTEL JJH ALIWAL sits in the heart of Singapore, offering a practical base with free in-room WiFi. The multilingual staff welcomes guests who can relax in front of the lobby TV or purchase snacks from the vending machine after visiting the nearby Bugis Street Shopping District.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe with Balcony Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe with Balcony Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Deluxe Twin Room

Super Deluxe Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Super Deluxe Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Balcony

Family Room with Balcony | Desk, laptop workspace, free WiFi, bed sheets

Family Room with Balcony

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Rochor, a neighborhood in Singapore, The Quay Hotel Bugis is near a metro station. Bugis Street Shopping District and Orchard Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit East Coast Park and Gardens by the Bay. Universal Studios Singapore and Singapore Botanic Gardens are not to be missed. Visit our Singapore travel guide
Map
77/79 Aliwal Street, Singapore, 199948

What's nearby

  • Singapore_BugisStreetShoppingDistrict_6131705 (2)
    Bugis Street Shopping District
    1 min walk - 0.0 miles
  • Sultan Mosque
    Sultan Mosque
    2 min walk - 0.1 miles
  • Haji Lane
    Haji Lane
    3 min walk - 0.2 miles
  • Singapore_BugisJunctionShoppingCenter_6301646 (4)
    Bugis Junction Shopping Center
    8 min walk - 0.5 miles
  • R8R6F8 Mustafa Centre is one of Singapore's 24-hour shopping malls on Syed Alwi Road in the cultural district of Little India. A favourite place for tourists
    Mustafa Centre
    12 min walk - 0.7 miles

Getting around

  • Lavender Station
    7 min walk
  • JB Sentral
    26 min drive
  • Seletar Airport (XSP)
    26 min drive

Restaurants

  • Nan Hwa Chong Fish-Head Steamboat Corner
    1 min walk
  • Tolido's Espresso Nook
    2 min walk
  • Afterwit
    1 min walk
  • Twenty Grammes
    2 min walk
  • Heng Long Teochew Porridge
    1 min walk

About this property

The Quay Hotel Bugis

Hotel near Bugis Street Shopping District
Close to Mustafa Centre and Marina Bay Street Circuit, The Quay Hotel Bugis has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Multilingual staff, a 24-hour front desk, and an elevator
  • A vending machine and a TV in the lobby
Room features
All 50 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 14-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SGD 1 per hour)

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: SGD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: SGD 1.00 per hour
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aliwal Park Hotel Singapore
Aliwal Park Hotel
Aliwal Park Singapore
Aliwal Park
Aliwal Park Hotel
HOTEL JJH ALIWAL Hotel
HOTEL JJH ALIWAL Singapore
Aliwal Park Hotel (SG Clean)
HOTEL JJH ALIWAL Hotel Singapore

Frequently asked questions

Is The Quay Hotel Bugis pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Quay Hotel Bugis?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Quay Hotel Bugis?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Quay Hotel Bugis located?

Located in Rochor, this hotel is within a 15-minute walk of Bugis Street Shopping District and Mustafa Centre. Marina Bay Sands Casino and Gardens by the Bay are also within 2 mi (3 km). Lavender Station is 7 minutes by foot and Bugis Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Quay Hotel Bugis Reviews

6.0

5.4

Cleanliness

7.6

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 28 out of 89 reviews
Rating 4 - Poor. 16 out of 89 reviews
Rating 2 - Terrible. 16 out of 89 reviews

Reviews

Verified

10/10 Excellent

Freddie Tom Byrley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and courteous. They went out of their way to answer questions, especially about the local. The room was very clean and comfortable. All in all, I would recommend stay there especially if you are only going to be in Singapore for a few days.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giasuddin

Liked: Staff & service
Disliked: Property conditions & facilities
Location is very good for turkish & Arabian food lovers. Everythings is good except my room wasn't that much good, very limited facilities inside the room though it was a budget room. The wasn't cleane, the basin was too dirty & there is towel rail, no soap holder, basin water draining was very poor. Also, the was no room service. One towel i had to use for two days.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maung Maung

Liked: Cleanliness, amenities, property conditions & facilities
Amenities but there got goat meat smell in room number 504.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fatih Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for a short stay.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Ezra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to airport metro line. Cheap for Singapore but very small room. Shower only just big enough to get into.
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Simple and Solid

Small, simple room. The housekeeping was great. The Wifi was not great and was often slow or non-existent in the room. The staff were helpful. The hotel has a nice location near Arab Street and the MRT
Stayed 13 nights in Jul 2022
Verified

2/10 Terrible

nathalie

Disliked: Cleanliness, property conditions & facilities
The place is awful, scarry ... terrible place ..so dirtyyy !!!
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Tillat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL I EVER STAYED IN

It was the worst hotel I ever have stayed in. Full of cockroaches even these bugs were crawling at us as well. Even though the hotel told us that the rooms are big enough to sleep 4 but it was not true, barely 3 can fit in the room. There was no space to place one’s luggage.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Fereshteh

Disliked: Property conditions & facilities
This Hotel did not worth the money I would have not paid any more than 70 for it . Hotel was not flexible changing dates or refund. The room did not look like the picture was so small overall I could have done heaps better staff was ok
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room nothing like pictures no sofa in lounge I hated I trusted Expedia rooms are extremely small so toilet as well stuff behaves very bad I will never recommend to anyone to go to this hotel I was waiting for my rooms I was very tired because there is nothing to sit in lounge only couple of wooden chairs extremely uncomfortable when I asked them favour can I have my room bit early lady told it will be extra charge $20 per hour after I waited 4 hours I gave them $40 to get my room I can’t believe what bad experience so please be careful
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing management team

We didn't even get to stay as we had an emergency, and we were unable to get in contact with the management or anybody in charge. We had an emergency a few days before our stay and called to check if we could get a refund out of goodwill or even a certain amount of refund after a negotiated cancellation fee, but we were outright refused when we called by the receptionist who answered the call, and no emails were replied to after we sent several to follow up. We were extremely disappointed.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Kenneth

It was would you would expect for a 2 star hotel.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
온수장치와 와이파이가 잘 안됨. 4G신호도 잘 안잡힘 ㅠㅠ
Stayed 4 nights in Oct 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

客室内がとても臭い。

窓無しの部屋が嫌で、あえて広めで窓有の写真をつかった部屋を指定して予約したが、あてがわれた部屋はやはり窓無しであった。 写真は盛りすぎかなと思われる。 部屋はもっと薄暗く壁紙も黄色い。ベットとタオルは無臭で清潔だったが、部屋全体が臭く、臭さで何度も目が覚めた。 壁も薄く、廊下の通行音、隣のシャワーの音やウガイする音まで丸聞こえ、フリーWi-Fiも廊下側のドア前にまで寄らないと微弱で使えなかった。 清掃を依頼するプレートをドアにかけて出たが、同様にかけられていた隣の部屋だけ掃除され、自身の部屋はスルーされていた。フロントに抗議したところ、朝10時前からプレートをかけていたか？と逆に質問をされ、9時から出していた旨伝えるも、「午前中しか掃除はやっとらん」と突っぱねられるしまつ。粘り強く交渉して、新品のバスタオルだけゲット。 客室内の独特の臭いさえなれれば泊まれないことは無いが、窓無しの部屋であの臭いは精神的につらい。 次は別のホテルしたい。
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Verified traveler

Liked: Room comfort

値段を考えれば

こんな物だと思います。 日本人目線の清潔感でなければ、普通のホテルです。
Stayed 1 night in Aug 2022
Verified

8/10 Good

Kai Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable staycation

Small but comfortable rooms in a very historic and hip neighbourhood of Singapore. Perfect for cultural outings and sightseeing. Food is great too.
Stayed 2 nights in Feb 2021
Verified

2/10 Terrible

Monika

Disliked: Staff & service
Reception staff very unfriendly and without respect. Arogant. Never come again in this hotel!!!
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段も安く良いホテルでした

モスクの近くにあり…とても良いリッチでした。 観光もショッピングも出来、お値段もお安く快適でした。 しかしシャワーが冷たい…
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and accomodating staffs. Decently priced and decently furnished rooms for short stays, for those looking for just a place to sleep and wash up. Those looking for something more luxurious, please look elsewhere. There lots of restaurants within walking distance and bars, and outdoor dining options. Transportation to the city is readily available and there a some late night options as well.
Stayed 9 nights in Feb 2020
Verified

10/10 Excellent

Zeaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักชอบในระดับปานกลาง ห้องอาจจะเล็กไปหน่อย ไม่มีไดร์เป่าผม แต่โดยรวมแล้ว โอเคค่ะ
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Aliwal Park Hotel's location is in the midst of Muslim, Indian, and Buddhist temples and cultural centers. It is more than 5 minutes walk to nearest MRT stations. The staff are nice, helpful, and accomodating. I kept feeling as if I would roll off the single or twin bed necause it was so small. The room I stayed in was extremely cramped and had no windows. It lacked any in room safe, refrigerator, and closet. Its bathroom served as a shower. The hot water was non-existent.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Ree

Liked: Staff & service
ホテル代金が高いシンガポールで この値段の安さは魅力的です。 普通に綺麗です。 部屋ではなくフロント横に無料の コーヒー、フルーツ、クッキー があり、滞在中何度か利用しました
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Manamin

Disliked: Amenities
部屋やシャワー(兼トイレ)の広さは普通。 ベッドの広さやスプリングも普通。 清潔度合いも値段相応。 エアコンの調整は自由にできる。 お湯は給湯器が最初「ぬるめ」設定になっていたので、自分でダイヤル式スイッチを回して普通の熱さに変えた。水圧はまぁまぁといったところ。 カギが無いとエレベーターに乗れないため、二人以上で泊まって別行動する際は少し不便だと思う。 ロビーに無料のコーヒー(砂糖入り)とクッキーとホットウォーターサーバーが置かれている。 子連れだったせいか(説明もなく)一泊あたり10ドルのデポジットを要求されたが、チェックアウト時に戻ってきた。 フロントスタッフは二日間の滞在中に６人くらい入れ替わったが、基本的に全員無愛想。 部屋には、湯沸かしポット、人数分のバスタオル、コーヒー、シャンプー兼ボディーソープ、石鹸、バスマットがあった。 冷蔵庫が無いのは不便だった。 徒歩５分以内にセブンイレブンあり。周囲は中華系やインド系のレストランがひしめき合っているので、食べる場所には困らない。 ムスタファセンターまで徒歩15分程度だが、重い荷物を持って昼間の炎天下に歩くには少し遠い。 バス停はセブンイレブンの前にあるが、最寄りMRT駅までは10分くらいかかる。 総合的に見て、何もかも距離が中途半端で立地はあまり良くない。割引価格なら未だしも、正規料金(１万円近く)払うくらいなら絶対に別のホテルに泊まった方が良い。
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Willi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly , no window rooms...

The room type I had booked was not available... So they gave a closet sized room with no window and a bad smell...
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方が非常に丁寧に応対してくれました。
Stayed 1 night in Oct 2019