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The Upper House Hotel

Property class: 3

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Photo gallery for The Upper House Hotel

A person walking past a building with a large sign that reads "PER HOUSE". - The Upper House Hotel (Simpang Ampat)
A person sitting at a table with a cup of coffee, a plate with food, and a window view of a building and outdoor area. - The Upper House Hotel (Simpang Ampat)
A reception desk with a modern design, a teal-colored wall, and a sign that reads "KELUAR". - The Upper House Hotel (Simpang Ampat)
A modern hotel with a reflective pool, large decorative rings, and a brick facade. - The Upper House Hotel (Simpang Ampat)
A modern hotel room with a large bed, a bedside table, a mirror, and a window offering a city view. - The Upper House Hotel (Simpang Ampat)
Take advantage of a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services at The Upper House Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Upper King

A hotel room with a bed, a desk, a chair, a TV, and a coffee machine.

Upper King

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Upper Twin

A modern room with a bed, a table, and a chair. There is a window with a view of buildings.

Upper Twin

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier King

A modern hotel room with a large bed, a small table, a chair, and a built-in desk with a mirror.

Premier King

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Upper King Room

Minibar, in-room safe, desk, blackout drapes

Upper King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Upper Twin Room

Minibar, in-room safe, desk, blackout drapes

Upper Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Simpang Ampat is home to The Upper House Hotel. Penang Bridge East End and Penang Bridge West End are local landmarks, and the area's natural beauty can be seen at Bukit Batu Kawan and Pulau Aman. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or Penang Youth and Sports Complex. Visit our Simpang Ampat travel guide
Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    39 min drive - 25.5 miles
  • A city skyline with tall buildings along a waterfront at dusk.
    Gurney Drive
    42 min drive - 26.5 miles
  • A blue and yellow train on a stone bridge surrounded by lush greenery.
    Penang Hill
    52 min drive - 27.2 miles
  • Design Village Outlet Mall
    10 min walk - 0.6 miles
  • AEON Mall Bukit Mertajam
    16 min drive - 10.9 miles

Getting around

  • Penang Sentral
    25 min drive
  • Penang Intl. Airport (PEN)
    27 min drive

Restaurants

  • UNGGUL Nasi Campur
    2 min walk
  • Shore Coffee & Kitchen
    7 min walk
  • The Coffee Bean & Tea Leaf
    11 min walk
  • Dragon Noodle Batu Kawan
    11 min walk
  • Oori Doori Utropolis
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (MYR 5 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 23 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 23 for adults and MYR 15 for children
  • Uncovered self parking fee: MYR 5 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Upper House Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is The Upper House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per night.

What time is check-in at The Upper House Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Upper House Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Upper House Hotel located?

Situated in Simpang Ampat, this hotel is 0.5 mi (0.8 km) from Design Village Outlet Mall and within 3 mi (5 km) of Bukit Batu Kawan and Negeri Pulau Pinang Stadium. Pulau Aman and Changkat Keledang are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Upper House Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Chin Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Nur Ain Jong

Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

AKIKO

Liked: Staff & service, property conditions & facilities
simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice biz hotel.

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Modern choice

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Wee Kang

Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel, petit dejeuner a revoir

Le petit dejeuner est le seul point negatif.
Stayed 11 nights in Feb 2025
Verified review

8/10 Good

Yungming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔，早餐有變化。
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

D.N Esham

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice property. wish the bar was open.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Yee Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has potential

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities

Too small to stay.

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

KIM YENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Wenchieh

Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Wenchieh

Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Nicolas

Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

KUOPAO

Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

KUOPAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024
Verified review

6/10 Okay

WAIWAH

Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

KUOPAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Arman

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024