Residencias en Simonstone

“It was snowing when we arrived. The room was very cold because of no heating. I returned to reception, complained and the heating was connected, After a few hours the room heated up. At 2 am I woke up. The room was very cold and without heating. I called reception for more that 30 minutes but no one answered. In the morning I complained. The hotel answered that there was nothing that could be done. No shampoo in the room. I will not return. Not recommendable.”

“We stayed for a week over Christmas. The room was clean, comfy and fairly modern. The staff were amazing; helpful and respectful every time we spoke to them. The breakfast was good; selection of cereals, yogurts, fruit and pastries for a light breakfast. Sausage, bacon, scrambled egg and beans if you wanted something hot. Overall, excellent value for money!”

“Cómoda pero algo antigua ”

“It is a fantastic hotel, will be going back soon.”

“I’ve never given a review like this before, but I think it’s only fair for future guests. When we checked in, the smell of dampness when opening the bedroom door was so strong, it was like a slap in the face. I then walked into the bathroom and the floor was so slippy and greasy that I went flying. Luckily I managed to grab on the sink, so as not to fall. That was when I noticed that the sink taps were missing the chrome exteriors! Everything was very tired and worn out. There was also a...

“Excelente servicio (muy buenos los huevos benedictinos) y extraordinaria propiedad. Absolutamente recomendable!!”

“Staff was very friendly upon check in. The carpets on the way to the room were quite dirty and the bathroom floor hadn’t been mopped properly for a while - it was filthy. I spilt a little water onto the floor and as I wiped it with some tissue paper it was totally brown due to the dirt on the floor. It was 30 degrees celsius at least due to the heatwave, during my first night’s stay I noticed there was no fan. The following morning around 10am I asked the cleaner for a fan, she said they didn’t...