Comfort Suites Jackson-Cape Girardeau

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Jackson-Cape Girardeau

Lobby
Exterior
Free buffet breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Comfort Suites Jackson-Cape Girardeau, downtown Jackson, blends convenience and comfort. Start with a breakfast buffet, explore, then enjoy the indoor pool or gym. In-room WiFi keeps you connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
2904 Old Orchard Rd, Jackson, MO, 63755

What's nearby

  • Cape Girardeau Conservation Nature Center - 2 min drive - 1.6 miles
  • Saint Francis Medical Center - 6 min drive - 5.3 miles
  • Southeast Missouri State University - 9 min drive - 6.2 miles
  • Show Me Center - 11 min drive - 6.8 miles
  • Isle Casino Cape Girardeau - 12 min drive - 7.5 miles

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 111 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hickory House - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Little Caesars Pizza - ‬5 min drive
  • ‪The Pilot House - ‬8 min drive

About this property

Comfort Suites Jackson-Cape Girardeau

Hotel near Shawnee National Forest
Consider a stay at Comfort Suites Jackson-Cape Girardeau and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a computer station, and a gift shop
  • A 24-hour front desk, 1 meeting room, and an elevator
Room features
All 64 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and free weekday newspapers.
More amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Girardeau
Comfort Suites Girardeau Hotel
Comfort Suites Girardeau Hotel Jackson-Cape
Comfort Suites Jackson-Cape Girardeau
Comfort Suites Jackson-Cape Girardeau Hotel
Comfort Suites Jackson Cape Girardeau
Comfort Suites Jackson-Cape Girardeau Hotel
Comfort Suites Jackson-Cape Girardeau Jackson
Comfort Suites Jackson-Cape Girardeau Hotel Jackson

Frequently asked questions

Does Comfort Suites Jackson-Cape Girardeau have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Comfort Suites Jackson-Cape Girardeau pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Jackson-Cape Girardeau?

Self parking is free at this property.

What time is check-in at Comfort Suites Jackson-Cape Girardeau?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Suites Jackson-Cape Girardeau?

Check-out is at 11 AM.

Where is Comfort Suites Jackson-Cape Girardeau located?

Located in the heart of Jackson, this hotel is 1.6 mi (2.6 km) from Cape Girardeau Conservation Nature Center and 2 mi (3.2 km) from Lazy L Safari Park. Saint Francis Healthcare System and Cape Splash Family Aquatic Center are also within 6 mi (10 km).

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Reviews

Comfort Suites Jackson-Cape Girardeau Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.6

Staff & service

7.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 307 out of 737 reviews
Rating 8 - Good. 263 out of 737 reviews
Rating 6 - Okay. 84 out of 737 reviews
Rating 4 - Poor. 43 out of 737 reviews
Rating 2 - Terrible. 40 out of 737 reviews

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great area, fast check in, quiet, very spacious
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the staff was friendly and helpful. Overall satisfactory condition and we would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet & Comfortable

Bed was very comfortable and it was quiet. We slept well. Free breakfast and great location if playing at the SportsPlex as only a 2 minute drive away.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable. Amenities were good as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Mareesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for 5 hours to sleep. It was cozy and clean. I only wish I had more time to rest in my bed. I’m not sure what the surrounding area was like - probably not wonderful, but there was a police car stationed outside between our hotel and the next hotel. Everything outside was well lit, and I kept my luggage in my car without being concerned.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before. Very nice place. Help is always friendly. Will stay here again.
Stayed 1 night in Feb 2023

8/10 Good

stephen c

Liked: Cleanliness, staff & service, property conditions & facilities

If you like extra firm bed nice. If not …

Hotel was nice. Bed very firm.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs to be fixed-drywall and toilet needs to be cleaned better
Stayed 3 nights in Feb 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, but the curtain over window was broke and would not close all the way. No do not distube door sign. Not enough light over coffee
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Liked: Staff & service
Adequate
Stayed 1 night in Mar 2023

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities
We chose this hotel because of the pool and the king bed option. Unfortunately the pool was a disappointment because of the pool temperature which was frigid, When we asked the desk person about this, they replied that the owner wanted to keep the pool cold because of the cost of heating the water.
Stayed 1 night in Apr 2024

2/10 Terrible

Selma

Disliked: Cleanliness, staff & service, property conditions & facilities
No pool towels. Pool water super cold. Staff unfriendly. No explanation for anything. Dirty. Outdated. Would not stay there ever again.
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Disliked: Property conditions & facilities
Lobby and hallways appear to have been recently refreshed with new carpet and paint. Our room was in serious need of renovation however it appeared clean until we pulled out the sleeper sofa; it hadn't been cleaned behind for a while.
Stayed 1 night in Jun 2024

6/10 Okay

Daral

Liked: Staff & service
It was a convenient stop. The lights on the desk and beside the Sofa did not work. The main light by the bed on left side as you stood at foot of bed facing the head of bed made loud pop and then flickered off and on.
Stayed 1 night in Nov 2024

8/10 Good

Jose Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room, the tub was broken though and was not able to take a shower, but just a bath. Also, a couple of lights were broken as well. Hate that we weren't able to swim as the pools closed at 10 and we were late to arrive, but love the fact you can check in anytime after 3
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
We stayed here as a half way point between MN and AL. I was shocked when I first booked as to how expensive a Comfort Inn was. All rooms in the area were expensive. When we checked in, we realized there was a large athletic complex nearby hosting a large AAU basketball tournament as well as a softball tournament. That’s fine, I get it…supply and demand. However, I was disappointed by the cleanliness of the room. There were years worth of dead bugs trapped in the bathroom light fixture. And we found ants, 100s of ants in the corner of the room.
Stayed 1 night in Jul 2022

2/10 Terrible

Kristopher Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs in multiple rooms!!

A group of us all booked rooms at this hotel. ..upon moving blankets back, there were bugs in every bed. In all the rooms our group booked. When this was brought to the attention of the front desk attendant, their response was “yeah, they come and go” WHAT? Hotels.com refunded me the points I used for the stay but the hotel would not refund me the remaining balance. Completely and utterly disgusted that this was handled so poorly. 0/10 would NOT recommend.
Stayed 1 night in Nov 2023

2/10 Terrible

Liza

Liked: Cleanliness, property conditions & facilities
There was a bunch of kids with their coaches and the coaches sat downstairs while the kids were running around the halls slamming doors half the night called front desk he said he would take care of it went down stairs and talked to him and went down for a third time and he finally moved them The front desk lady checked us in we went to the room and was getting ready for a wedding and she just walked in our room she said she was making sure it was clean didn’t knock we went to the pool and all the kids were screaming and running around in there as well Not enjoyable at all lost a lot of sleep
Stayed 1 night in Jun 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
New ownership is not a plus. I have stayed here several times in the past decade and been satisfied each time. Property is not up to past standards. Dining area was not clean. Room was not clean and looked like it hadn't been vacuumed or dusted in a looong time. Bedding and towels were clean but coffee maker and microwave were not. Brought issues to staff's attention and they had room cleaned. Unfortunately, cleaning doesn't get rid of bugs and I here were bugs. Cannot recommend.
Stayed 3 nights in Oct 2025

2/10 Terrible

Breanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had mold grown on the night stand; along with old food on the floor with ants crawling on it. It also had a crumpled tissue under the bed. When we let them know staff tried to tell us a new room wasn’t possible. We stated that we had a 2 year old who does not need to be sleeping in a room in that state especially with mold. They then give us a second room only to discover there is blood on the sheets of the bed and toenail clippings on the floor. The lights didn’t work either in that room. The staff again tried to tell us a new room couldn’t be given to us we stated it is unsafe to allow a guest to sleep in a bed with someone else’s blood on the bed. They then took us to a third room and we again find bugs and the lights don’t work the carpet is ripped up and there is more blood on the door frame. We had taken pictures and videos of this as evidence. Also as im bent over the night stand the staff is on FaceTime with an unknown person and flips the camera to show my butt to whoever is on the call with them. My friend caught him and we demanded to speak to a manager. They stated we would have to wait until 12:30 the next day to speak with them due to manager going to other properties first. We stated this is an important issue that needs to be addressed and still told us the manger won’t come to speak with us earlier than that. Staff was very rude and also kept trying to interrupt us as we are extremely tired and frustrated. All taking place between 8:00pm-2:00am
Centipede found on floor
Blood on bed
Used fork and food on floor
Old food with ants
Stayed 1 night in Sep 2025

4/10 Poor

Quantavious

Liked: Staff & service
Disliked: Property conditions & facilities
I was promised 2 queen beds and a jacuzzi tub, but got 2 full beds and a regular tub. plus there where ants in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

albert

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very unprofessional. Toilet was clogged in my room and couldn’t find staff to help
Stayed 1 night in Aug 2025

2/10 Terrible

Connie

Disliked: Cleanliness, property conditions & facilities
Room size was nice Dirty not clean
Stayed 2 nights in Aug 2025