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Viva Hotel

Property class: 4.5

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Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free) - Viva Hotel (Siem Reap)
View from property - Viva Hotel (Siem Reap)
Interior detail - Viva Hotel (Siem Reap)
Restaurant - Viva Hotel (Siem Reap)
Front of property - Viva Hotel (Siem Reap)
Pub Street is located near Viva Hotel, which provides free airport pick-up, a terrace, and shopping on site. Treat yourself to a massage, aromatherapy, or a body wrap at Holly hand, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Suite, 2 Queen Beds

  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Siem Reap neighborhood, Viva Hotel is connected to a shopping center. Angkor Wat Putt and Angkor Golf Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pub Street and Old Market Area. Khmer Ceramics & Fine Arts Centre and Angkor Green Gardens Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Siem Reap travel guide
Map
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap

What's nearby

  • A neon-lit street with signs for 'Brick Oven Pizza' and 'Temple Street'.
    Old Market Area
    1 min walk - 0.0 miles
  • A bustling street market with various shops and signs, including a pizza restaurant and a cooking class.
    Pub Street
    1 min walk - 0.1 miles
  • A person grating vegetables in a metal bowl, surrounded by baskets of sliced vegetables and a plastic bag.
    Phsar Chas Market
    2 min walk - 0.1 miles
  • A market with various stalls selling bags, hats, and other accessories.
    Angkor Night Market
    5 min walk - 0.3 miles
  • Siem Reap Art Center Night Market
    3 min walk - 0.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    55 min drive

Restaurants

  • Mesa - Restaurant
    2 min walk
  • Beatnik Speakeasy
    2 min walk
  • Khmer Kitchen Restaurant
    1 min walk
  • Banana Leaf
    1 min walk
  • Temple Club
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free airport pick-up shuttle from 6:00 AM to 8:00 PM on request
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Viva Restaurant

Things to do

  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Late check-out will incur additional fees.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is Viva Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Extended parking is free at this property; nearby parking is also free.

What time is check-in at Viva Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Viva Hotel?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Viva Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 6 AM–8 PM on request.

Where is Viva Hotel located?

Located in Downtown Siem Reap, this luxury hotel is steps from Old Market Area and Pub Street. Phsar Chas Market and Angkor Trade Center are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Hotel Reviews

7.6

Good

7.4

Cleanliness

9.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 27 out of 177 reviews
Rating 8 - Good. 91 out of 177 reviews
Rating 6 - Okay. 44 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 4 out of 177 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Short stay

I stayed here two nights and had no issues. My room was on the third floor and there were no elevators which was inconvenient but not a deal breaker for me. Reasonable sized room. I would stay here again.
Verified review

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020
Verified review

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value great location!

Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Bless

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Вполне неплохо! Цена/качество!

Супер расположение в самом центре возле главной "PUB Street", но ТИХОЕ и примечательное со стороны!
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
立地の良さとコストで決めました。 アメニティは歯ブラシ、シャンプーだけで、シャワーも微妙、エアコンも微妙。 コストなりと思います。 パブストリートの音は、やはり気になります。 全て含めて「これも旅の醍醐味」と思える人には十分。
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is good n the price is reasonable also, staff mr jack is really helpful for my booking issue. however, the water supply is a bit weak.
Stayed 7 nights in May 2019
Verified review

6/10 Okay

jakson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
シャワーが電気温水器のようで、水圧が非常に弱い。 毎日のハウスキーピングとなっているが、清掃が入った形跡もなくタオル/シーツも交換してくれなかった。
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
セキュリティボックスがなし
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019
Verified review

6/10 Okay

Tor

Disliked: Cleanliness, property conditions & facilities, room comfort

Greit nok.

Hotellet er i andre etasje på en restaurant. Ikke spesielt rent. Ikke renhold på mitt rom på de fire nettene jeg var der. Men det ligger midt i 'turist' delen av byen så der er mange restauranter og butikker over alt. Hvis man skal ha billig rom og ikke er så nøye på omgivelsene er det greit nok.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Will come back, but......

Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava hotelli aivan iltaelämän ja torien vieressä.
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva hotel

The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not for us

Simple and cheap, not clean, and therefore not for us. We changed hotel after the first day.
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Fair price, good location, ok service

Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

たのしい旅行となりました

問題ないとおもいます！また機会があれば利用します。
Stayed 4 nights in Dec 2018
Verified review

4/10 Poor

N

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
朝食付きで予約したけど、付いてなかった。説明もあまりなかった。以前泊まった時と印象が違った
Stayed 1 night in Jan 2019
Verified review

8/10 Good

SIN

Liked: Cleanliness, staff & service, room comfort
朝食が美味しいところ
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big thumbs up for Zing hotel

Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A definite yes to staying here again

Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018