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Tunnel Urban Retreat

4.0 star property
This urban retreat offers a peaceful haven amid ancient history, where travelers can enjoy morning coffee in the garden or cool off in the refreshing pool.

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Photo gallery for Tunnel Urban Retreat

Sundeck - Tunnel Urban Retreat (Siem Reap)
Property video
Interior entrance - Tunnel Urban Retreat (Siem Reap)
Restaurant - Tunnel Urban Retreat (Siem Reap)
Outdoor pool, sun loungers - Tunnel Urban Retreat (Siem Reap)
Tunnel Urban Retreat sits just minutes from historic Angkor Wat, providing a tranquil escape with its garden, outdoor pool, and spa. Guests can relax at the coffee shop or bar while being perfectly positioned to explore nearby Pub Street and Angkor Night Market.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room with Garden View

Double Room with Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Double Room with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Villa

Three-Bedroom Villa | Living area | 40-inch LCD TV with satellite channels, books

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Siem Reap is home to Tunnel Urban Retreat. Pub Street and Siem Reap Royal Residence are notable landmarks, and travelers looking to shop may want to visit Old Market Area and Floating Village. Traveling with kids? Don't miss Angkor Eye. Enjoy the great outdoors with ziplining and horse riding, or hop on a bike rental nearby and explore all the area has to offer. Visit our Siem Reap travel guide
Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • After a tiring temple-hopping day, party your heart out at Pub Street where everyone is welcome! #LifeAtExpedia
    Old Market Area
    9 min walk - 0.5 miles
  • EFR356 Tourists at the Night Market, Siem Reap, Cambodia.
    Angkor Night Market
    9 min walk - 0.5 miles
  • T8YAJT a street of the Pub street in the old Town in the city of Siem Reap in northwest of Cambodia. Siem Reap, Cambodia, November 2018
    Pub Street
    10 min walk - 0.6 miles
  • R4ABRG Woman grating green papaya for salad at Psar Chas Old Market in the centre of Siem Reap, the important north west tourist town, Siem Reap, Cambodia
    Phsar Chas Market
    12 min walk - 0.7 miles
  • Siem Reap Royal Residence
    3 min drive - 1.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    59 min drive

Restaurants

  • Angkor Hand-Pulled Noodles & Dumplings
    7 min walk
  • Aroma Coffee Shop
    8 min walk
  • Tuk Tuk Restrant
    6 min walk
  • Cambodian Muslim Restaurant
    4 min walk
  • The Harbour
    4 min walk

About this property

Tunnel Urban Retreat

Upscale family-friendly hotel renovated in 2024 and located near Old Market Area
Located close to Pub Street and Siem Reap Royal Residence, Tunnel Urban Retreat provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body treatment, a body wrap, or a facial. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A water dispenser, secured bicycle storage, and local meal delivery service
Room features
All guestrooms at Tunnel Urban Retreat feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Cooking classes
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 floor
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2024
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat have a pool?

Yes, this property has an outdoor pool.

Is Tunnel Urban Retreat pet-friendly?

Yes, this property allows cats and dogs (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tunnel Urban Retreat?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Tunnel Urban Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Tunnel Urban Retreat located?

This family-friendly Siem Reap hotel is within a 15-minute walk of Old Market Area and Pub Street. Siem Reap Royal Residence and Angkor National Museum are also within 2 mi (3 km).

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Reviews

Tunnel Urban Retreat Reviews

9.6

Exceptional

9.4

Cleanliness

10

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fabulous. So polite helpful always smiling
Stayed 2 nights in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Stayed 1 night in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, good food, friendly and nice staff. Very accomodating
Stayed 4 nights in Jan 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Stayed 5 nights in Jan 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Stayed 2 nights in Oct 2024

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Stayed 2 nights in Jun 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room design, compact room, environment-friendly. Pool is very inviting
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Stayed 1 night in Oct 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Stayed 4 nights in Jan 2025

10/10 Excellent

scott

Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024