Tunnel Urban Retreat

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A long, rectangular swimming pool with clear water, surrounded by palm trees and plants, with a modern building on either side. - Tunnel Urban Retreat (Siem Reap)

A pathway lined with trees and plants leading to a building with a modern design. - Tunnel Urban Retreat (Siem Reap)

A modern restaurant with large windows, indoor plants, and a patterned floor. - Tunnel Urban Retreat (Siem Reap)

A room with a bed, a heart-shaped decoration, and a circular mirror. - Tunnel Urban Retreat (Siem Reap)

Overview
Rooms
Location
Policies

Located close to Old Market Area and Pub Street, Tunnel Urban Retreat provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a facial, a hot stone massage, or a manicure/pedicure. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Exceptional

Popular amenities

Spa
Pet friendly
Parking included
Free WiFi
Restaurant

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Room options

Check availability for these dates

Tonight

Nov 10 - Nov 11

Tomorrow

Nov 11 - Nov 12

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

A modern hotel room with a unique curved bed, a galaxy-themed wall, and a cozy seating area with a small table and a chair.

Double Room with Garden View

Exceptional

Garden view
18 sq m
1 bedroom
Sleeps 3
1 King Bed

A modern hotel room with a bed, a TV, and a sliding door leading to a bathroom.

Family Room

Garden view
36 sq m
1 bedroom
Sleeps 6
1 King Bed and 2 Twin Beds OR 2 King Beds

A modern hotel room with a glass partition, a black leather sofa, a glass coffee table, and a flat-screen TV mounted on the wall.

Three-Bedroom Villa

Exceptional

Garden view
50 sq m
3 bedrooms
Sleeps 7
3 King Beds

About the neighborhood

Siem Reap is home to Tunnel Urban Retreat. Pub Street and Siem Reap Royal Residence are notable landmarks, and travelers looking to shop may want to visit Old Market Area and Floating Village. Traveling with kids? Don't miss Angkor Eye. Enjoy the great outdoors with horse riding and ziplining, or hop on a bike rental nearby and explore all the area has to offer. Visit our Siem Reap travel guide

Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

Pub Street
10 min walk - 0.6 miles
Old Market Area
10 min walk - 0.6 miles
Angkor Night Market
10 min walk - 0.6 miles
Siem Reap Art Center Night Market
14 min walk - 0.8 miles
Siem Reap Royal Residence
4 min drive - 1.2 miles

Getting around

Siem Reap Angkor Intl. Airport (SAI)
59 min drive

Restaurants

HeyBong
10 min walk
Best Khmer Restaurant (Golden Cafe)
5 min walk
Nick Restaurant
6 min walk
Angkor Hand-Pulled Noodles & Dumplings
7 min walk
Wat Else Cafe
5 min walk

Similar properties

A pool area with lounge chairs, a bar, and potted plants.

Pool
Spa
Parking included
Free WiFi

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free secured self parking on site

Food and drink

Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Things to do

Bicycle storage
Bicycle tours
Books
Cooking classes
Outdoor pool

Family friendly

In-room babysitting (surcharge)
In-room crib
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance

Business services

Coworking space
Meeting room

Outdoors

Garden
Pool loungers
Terrace

Spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Swedish massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Tile flooring in public areas
Tile flooring in room

1 floor
4 buildings
Built in 2015
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally sourced food prioritized
Locally-owned and organized tours and activities
Renovated entire property - June 2024
Rooftop garden
Some LED lighting used
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bed sheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

40-inch LCD TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Meal delivery service

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board on request
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 6:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Alipay

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tunnel Urban Retreat have a pool?

Yes, this property has an outdoor pool.

Is Tunnel Urban Retreat pet-friendly?

Yes, this property allows cats and dogs (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tunnel Urban Retreat?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Tunnel Urban Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Tunnel Urban Retreat located?

This family-friendly Siem Reap hotel is within a 15-minute walk of Old Market Area and Pub Street. Siem Reap Royal Residence and Angkor National Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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