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Popular Residence Hotel

Property class: 4

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Photo gallery for Popular Residence Hotel

A modern hotel with multiple floors, outdoor seating, and lush greenery. - Popular Residence Hotel (Siem Reap)
A modern hotel with a central pool, outdoor seating, and balconies with plants. - Popular Residence Hotel (Siem Reap)
A modern building entrance with a geometric ceiling design, glass doors, and indoor plants. - Popular Residence Hotel (Siem Reap)
A restaurant with tables set for dining, a buffet area, and a view of greenery outside. - Popular Residence Hotel (Siem Reap)
A hotel room with a bed adorned with rose petals and swan-shaped towels, a seating area with cushions, a TV, and a view of greenery through large windows. - Popular Residence Hotel (Siem Reap)
Located close to Old Market Area and Pub Street, Popular Residence Hotel provides free airport pick-up, a poolside bar, and a terrace. Treat yourself to spa services, such as aromatherapy, a body treatment, or a body wrap. The on-site international cuisine restaurant, Residence Coffee, offers breakfast, brunch, lunch, dinner, and garden views. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a television, and a door leading to another room.

Deluxe Double Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cabana Double Room - Free Pick Up

A modern bedroom with a large bed, a sofa, a dining area, and a view of a garden.

Cabana Double Room - Free Pick Up

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a TV, and a balcony with outdoor furniture.

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (Adjoining Room)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, 2 Bedrooms (Adjoining Room)

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Siem Reap, Popular Residence Hotel is in the city center. Pub Street and Siem Reap Royal Residence are notable landmarks, and travelers looking to shop may want to visit Old Market Area and Angkor Night Market. Royal Garden and Angkor National Museum are two other places to visit that come recommended. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with mountain biking and ecotours. Visit our Siem Reap travel guide
Map
Sala Kamroeuk Village, Sala Kamroeuk Commune, Siem Reap

What's nearby

  • A bustling street market with various shops and signs, including a pizza restaurant and a cooking class.
    Pub Street
    4 min drive - 1.2 miles
  • A neon-lit street with signs for 'Brick Oven Pizza' and 'Temple Street'.
    Old Market Area
    4 min drive - 1.2 miles
  • Wat Damnak
    4 min drive - 1.0 mile
  • Siem Reap Art Center Night Market
    4 min drive - 1.2 miles
  • Wat Bo
    5 min drive - 1.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    55 min drive

Restaurants

  • Chocolate Gardens
    14 min walk
  • JOMNO - Modern Khmer Cuisine
    16 min walk
  • HAVEN
    17 min walk
  • Cuisine Wat Damnak
    16 min walk
  • Kanell
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 11:30 PM on request
  • Free area shuttle up to 1.5 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • English breakfast available for a fee: USD 40,000 for adults and USD 20,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Residence Coffee

Things to do

  • Fitness classes
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 40000 for adults and USD 20000 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Popular Residence Hotel have a pool?

Yes, this property has an outdoor pool.

Is Popular Residence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Popular Residence Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Popular Residence Hotel?

Check-out is at noon.

Does Popular Residence Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 6:00 AM–11:30 PM on request.

Where is Popular Residence Hotel located?

Located in the heart of Siem Reap, this spa hotel is within 2 mi (3 km) of Old Market Area, Pub Street, and Angkor Night Market. Royal Garden and Siem Reap Royal Residence are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Popular Residence Hotel Reviews

9.6

Exceptional

9.4

Cleanliness

8.0

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 134 out of 178 reviews
Rating 8 - Good. 39 out of 178 reviews
Rating 6 - Okay. 3 out of 178 reviews
Rating 4 - Poor. 1 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

Reviews

Verified review

2/10 Terrible

Ting

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The hotel was closed for business yet their website remained active as if business is still open. Misleading add!
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here in total. The only problem was nobody picked me up when I arrived the airport. I messaged the hotel a few times to confirm when I booked this hotel and they understood. I found out the reason, the staff quit and he didn't tell the other staff about my arrival...I was so disappointed. But the reception staff was very helpful. His name was Brown (Sorry if the spelling is wrong!). He always smiled and kind. Thanks him.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

misaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel！！

夕方から街までの無料トゥクトゥクがあったりと、何かと便利なホテルでした！ スタッフさんの対応が良く、快適でした(^ ^)
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

KATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは若いが気配りも良く親切です。料理も美味しいので食べ過ぎてしまいます。
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le personnel est très agréable nous avons apprécier la gentillesse et e professionnalisme de tout le personnel de cet établissement tout à été fait pour que l'on apprécie notre séjour.nous avons passé 19 jours dans cet hôtel et c'était très bien du début à la fin.la chambre spacieuse et très propre.Ce fut vraiment un agréable séjour.
Stayed 19 nights in Jan 2020
Verified review

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen

Mycket bra Hotel
Stayed 9 nights in Jan 2020
Verified review

10/10 Excellent

KATS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが若いが親切です何より笑顔で接してくれる。食事も美味しいし静かでいい❗️
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William our host was the best and we were made to feel welcome straight away. All the staff were lovely and notbing was a bother. We were upgraded for our last 2 nights which was a lovely gesture. This hotel is about a 30 minute iwalk into town which is ok eventhough there are plenty of tuk tuks near the hotel. After 5pm this hotel offers free tuk tuk into town. We would definitely stay here again
Stayed 8 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very, very helpful. Room is spacious and very comfortable. Restaurant is very good, prices are fair but we found a too short list menu. The location is not close for a city walk/dinner/ any kind of actions and you have to take a tuktuk to go at night market or to any mart if you need things. But tuktuks are cheap (2$) so we do not complain as the hotel is quiet. Popular Residence is a good choice in Siem Reap.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
The staff are lovely at this hotel, however it is very basic and in need of refurbishment. Also tuktuk drivers may not know where this hotel is so you need to clarify with them. My booking was to include airport tuktuk on arrival and departure but they only provided on arrival. Also no welcome/departure gift. We didn't use the spa services as they actually dont have a spa onsite as such, they either send you to there recommended spa locally or they can come out to the hotel but you need to give them an 1hrs notice. Breakfast was very basic. They have alot of staff standing around not doing much and as english is there second language it can take awhile to be understood. Overall I wouldn't stay here again, there are so many places to stay in Siem Reap.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné 4 nuits à notre arrivé au Cambodge, dans une chambre Cabana double, après nos nombreuses heures de transport. Le personnel a été extrêmement accueillant et serviable tout au long du séjour. Toute l'équipe et, plus particulièrement, Net ont su nous faire des recommandations sur les différentes choses à visiter ainsi que des conseils sur nos prochaines destinations qui nous ont été grandement utiles. Le seul petit inconvénient, si nous avions à en mettre un, est l'emplacement un peu à l'extérieur du centre-ville par contre l'hôtel offre le transport gratuitement dès 17h pour s'y rendre. Sinon, une petite marche de 20 à 30 minutes est suffisante pour ce rendre dans le cœur de l'action de la Pub Street et permet de découvrir les alentours ou bien d'investir un petit 2$ pour un Tuk-tuk afin de s'y rendre rapidement. Demandez à avoir les services de Saran, le meilleur chauffeur que nous avons eu lors de notre séjour au Cambodge, qui nous a permis de découvrir les différents endroits de cette région. Nous avons tenté à la fin de notre voyage de s'y rendre à nouveau mais il n'y avait plus de chambre de disponible alors, suite à leur recommandation, nous avons réservez à leur autre hôtel situé à quelques pas de celle-ci, le Resort D'Popular. À notre arrivée à celle-ci, Net ainsi que d'autre membre du personnel sont venus nous accueillir avec un gâteau afin de souligner l'anniversaire de ma conjointe. Les chambres sont spacieuses et très propres. La nourriture e
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Diego Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo Hotel e Equipe

Equipe super prestativa e hotel a uma distância aceitável das áreas mais agitadas. O serviço gratuito de busca no aeroporto é um plus. Tivemos que sair mais cedo e a equipe se prontificou a nos deixar um café da manhã preparado. Nos hospedaríamos aqui novamente.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be better!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to home but they will do all for you

This is close to where we live in a local village. A treat to retreat with the friendly and professional staff there. The sitting area near the pool is good to while away some hours with a good book. Breakfast and restaurant menu for other meals for freshly cooked and prepared and tasted really good can recommend. They looked after us as if we were the only customers but they did have other customers as well.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful !

The best hotel in Siem Reap ! Highly recommended. Everything was perfect. The staff is wonderful !
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

SUNGJONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. Staffs are veey helpful.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

KATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが若くて気持ちいい！また親切で笑顔で接してくれて、バカンスが満喫出来た。料理は何を食べても美味しい。 またこのホテル付きのトクトクのドライバーsokchanは親切で気遣いがある頭のいい人笑顔で最高！
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いろんな国を旅してきましたが、本当に
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this place are the staff who make your stay very enjoyable and hospitable. The hotel has beautiful gardens and at night it is a pleasure to hear birds and animals and not traffic noise. The location is also very good and we were able to walk into town easily - it takes about 30 minutes to the Old Market and busy city life. The breakfast is ok- as vegetarians we didn’t go hungry and the staff were very accommodating with our requests. We used the shuttle service to and from the airport via tuk tuk ( from the airport it is free). The staff are all wonderful, very polite and helpful, and make up for any shortcomings in the facilities.
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

SOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied :)

I am a foreigner living in Siem Reap. I made a reservation because I wanted to feel like traveling on a holiday. Staff are friendly and delicate. Very satisfied :)
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Myungsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 경험

1층 패밀리룸이지만 2개의 룸이 나란히 다른 공간으로 구성된 곳에서 머물렀다. 룸의 공간들은 넓어서 여유로웠고 침구는 깨끗했고 수영장은 이용하기 편했으며 직원들 또한 친절했다. 아침 식사는 여러 가지중에 선택할 수 있고 맛은 좋았다. 다만 우리가 머물렀던 숙소 옆 건물이 신축중이여서 커튼을 열어둘 수 없는게 아쉬웠다. 도심과는 좀 떨어져 있으나 조용히 쉬기엔 아주 적합니다.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
各種設備は、相応に問題ない。　共用部の清掃がも少しあればよい。 ホテルスタッフは、フレンドリーでよく話を聞いて、手配をしてくれる。 英語オンリーだが。 いづれにせよ、また泊まりたい。
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received the best hotel service I have had so far. I have never written any online reviews but I thought the staff members in this hotel were so professional and friendly I felt it would be wrong for me not to compliment them. As soon as I arrived, I was greeted with a cold towel, a cold drink and some chips. Check in was so easy. I just had to relax while the staff handled everything. When I wanted to go anywhere, a staff member would accompany me and talk to the tuk-tuk driver to make sure I got to the right place. Hotel service was provided promptly whenever I asked. I travelled solo this time but when I bring my family to Siem Riep, I will definitely be staying in the same hotel. I highly recommend it to everyone.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

kungfu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價廉物美, 床很舒服, 早餐也不錯

該飯店的性價比很高, 雖然地點離市區偏遠, 但是提供了單趟的TUK TUK至市區的接送. 還有來回機場接送及司機親切的服務流利的英文, 讓我們全家在這次的旅行劃下美好的句點.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff were excellent. They knew exactly what they were talking about and were great help. We loved our stay at this place.
Stayed 4 nights in Feb 2019