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Model Residence and Spa

Property class: 4.5

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Photo gallery for Model Residence and Spa

A pool area with lounge chairs and umbrellas, surrounded by lush greenery and a temple structure. - Model Residence and Spa (Siem Reap)
2 outdoor pools, open 7 AM to 9 PM, pool umbrellas, sun loungers - Model Residence and Spa (Siem Reap)
Lobby sitting area - Model Residence and Spa (Siem Reap)
A spacious room with a large bathtub, a sofa, a coffee table, and a view of a lush garden. - Model Residence and Spa (Siem Reap)
An aerial view of a resort with a central swimming pool, surrounded by lush greenery and a variety of outdoor seating areas. - Model Residence and Spa (Siem Reap)
Located close to The Happy Ranch Horse Farm and Angkor Night Market, Model Residence and Spa provides a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in a deep-tissue massage, a body treatment, and aromatherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Royal Suite

Minibar, in-room safe, desk, soundproofing

Royal Suite

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Residence Suite

Minibar, in-room safe, desk, soundproofing

Residence Suite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, soundproofing

Family Suite

  • Garden view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Junior Suite, Garden View

A hotel room with a bed, a wooden desk, a television, and a bathroom with a bathtub.

Family Junior Suite, Garden View

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Pool View

A spacious bedroom with a large bed, a sitting area, a bathtub, and a view of a lush garden.

Luxury Suite, Pool View

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Garden View

A hotel room with two beds, a large window, a ceiling fan, and a view of the garden.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Queen Beds
  • Free WiFi

About the neighborhood

Located in Siem Reap, Model Residence and Spa is in the city center. Pub Street and Siem Reap Royal Residence are notable landmarks, and travelers looking to shop may want to visit Angkor Night Market and Old Market Area. The Happy Ranch Horse Farm and Preah Ang Chek Preah Ang Chorm Shrine are two other places to visit that come recommended. Visit our Siem Reap travel guide
Map
Bakheng Road, Svay Dangkum Village, Sangkat Svay Dangkum, Siem Reap

What's nearby

  • A paved road leading to a temple with stone railings and trees.
    National Road 6
    7 min walk - 0.4 miles
  • A neon-lit street with signs for 'Brick Oven Pizza' and 'Temple Street'.
    Old Market Area
    15 min walk - 0.8 miles
  • A market with various stalls selling bags, hats, and other accessories.
    Angkor Night Market
    15 min walk - 0.8 miles
  • A bustling street market with various shops and signs, including a pizza restaurant and a cooking class.
    Pub Street
    5 min drive - 1.0 mile
  • Siem Reap Royal Residence
    5 min drive - 1.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    62 min drive

Restaurants

  • 老北京炸酱面
    13 min walk
  • Swim Up Bar
    10 min walk
  • Lucky House Seafood
    11 min walk
  • Caffe Ti-amo
    13 min walk
  • RESTAURANT MOUL
    11 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 8 for adults and USD 4 for children
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Model Residence and Spa have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7 AM–9 PM.

Is Model Residence and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Model Residence and Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Model Residence and Spa?

Check-out is at noon.

Does Model Residence and Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Model Residence and Spa located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of The Happy Ranch Horse Farm, Angkor Night Market, and Old Market Area. Pub Street and Siem Reap Royal Residence are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Model Residence and Spa Reviews

8.6

Excellent

8.6

Cleanliness

7.2

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great service. Highly recommend.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, personnel au top, surtout la petite Sarah. Superbe belle piscine. Le restaurant est très bon.
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only minor point is the food is so so and the room airconditioning could be a bit stronger. all in all a great place to stay, especially the staff are all so nice and friendly
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cano Family Vacation

Hotel was a tab bit small, but service was amazing.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fantastic experience. I was not expecting much out of Cambodia aside from Angkor Wat, but the whole time just blew me away. The staff can be a bit overbearing if you just want to be left alone, but it worked great for me, and service was top notch.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Viola

Disliked: Cleanliness, staff & service

Architektonisch gekonnte Anlage mit herrlichen Aus

Wunderschœn die Anlage, auch außen eine Augenweide. Aber: nicht ordentlich geputzt, viele Dinge sind „ finish“( Sekt, Moskitospray, bestimmte Speisen, shower Gel, conditioner), Handtücher am Pool fleckig. Das Essen ist fein, Bettwäsche sehr angenehm. Sie sind sehr freundlich, aber oft nicht besonders kompetent. Sonntags kein Spa, abends spricht kaum jemand englisch, außer im Restaurant. Und trotzdem würden wir wieder hinfahren.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Verified traveler

Das Hotel befindet sich etwas abseits. Was aber nicht sonderlich schlimm ist (da Tuk Tuk zur Stadtmitte nur 2 Dollar max. kostet. Das Hotelpersonal ist sehr freundlich und fragt viel nach. Englisch ist ok, aber verbesserungsbedürftig bei manchen. Massagen auch ok, aber zwischen den diversen Massagen sind kaum unterschiede bemerkbar (außer im Preis!). Die Massösen gehen zwischendurch aufs Klo (direkt nebenan - Man hört alles!) und kommen leider mit ungewaschenen Händen zurück (für Europäer sehr befremdlich!). Frühstück fand ich ein Haar im süßen Teilchen, mittags und abends haben wir jeweils 3x probiert den angebriesenen Beef Burger zu bestellen - jedoch kam jedes Mal die Antwort: Ist aus! Hmmm so voll war das Hotel jetzt nicht ;-) Die Zimmer sind auf Grund des dunklen Holzes sehr dunkel. Vorhänge meist zu, da man sonst in die Zimmer schauen kann. Der Salzwasserpool ist super und sehr schön angelegt. Für einen Aufenthalt von 1-2 Tagen ok, aber länger nicht empfehlenswert.
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed at Model Residence and Spa for four nights in November, we had very enjoyable time there. The staff are so friendly and helpful, the environment is comfortable and quiet. The pools are amazing with relaxing poolside chairs and beds, friends and lovers will have a wonderful time there. We had the residence suite room, which is very spacey and has everything. Everything in the room is clean and tidy. The staff always wear smile and are very polite. Mr Horn who welcomed us gave us a lot of help on travel information and is very considerate. Ms Sarat remembered where we sat every morning for our breakfast. I had a great time staying at Model Residence and Spa and will come back next time in Cambodia!
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful and made for a very happy atmosphere throughout the hotel complex.
Stayed 8 nights in Nov 2018
Verified review

6/10 Okay

Alyson

Lackluster

Removed from center of town, pool was very warm, room condition not great, made service not very good (only made bed), tour guide from hotel stunk and was a rip off. Not sure how this got 4.5 stars but I would not stay here again or recommend it. Photos make it look lot nicer then it really it. Skip this.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Hasveen

Liked: Cleanliness, staff & service, room comfort
Its a trully beautiful hotel. Mear the airport (10mins) And pub sttreet (5mins) Only breakfast selections should be improoved. Staff are super nice and friendly.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Marcus

Will come back!

Very good stay at Model Residence and Spa in the luxury-suite by the pool. The staff was helpful and always smiling. Breakfast was fantastic. Will for sur
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhaftes Hotel

Ein traumhaftes Hotel etwas abseits vom Trubel. Durch TucTuc (2Dollar) schnell in der Stadt oder auf dem Markt. Das Personal ist sehr freundlich und zuvorkommend. Die Zimmer sind traumhaft und riesig ( wir hatten Familiensuite). Der Pool ist wunderschön, man meint in einem asiatischen Tempel zu schwimmen. Touren nach Angkor Wat können direkt im Hotel gebucht werden. Wir machten die kleine und die große Tour im TucTuc mit englischem Guide, sehr empfehlenswert.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

KenNaksuk

Liked: Cleanliness, staff & service, room comfort

4 / 5 Stars for me

Things need to be improve! 1.) Transport was expensive. Though the transport from hotel to airport was free. However the Tuk Tuk (Vehicle) is really expensive. 2 dollars to go to the "Old town" then if we want to go anywhere they charge within more!!! One time we took a tuktuk to cafe then we went to 2-3 place near the cafe, when we arrived at the hotel the tuktuk tried to charge us 15 dollars 2.) Theres water leaking from the ceiling of our room (Need to fix this) 3.) Insects There are so many insects in our room, me and my girlfriend was bit and it was really uncomfortable feeling. I think the room wasn't secure enough. (Need to fix) 4.) Tuktuk, it really annoying how Tuktuk always ask us about when we will go to the angkor temple. We feel really uncomfortable. So what we did was we rent a motorbike and its really worth it! 9 dollar per day (Recommendation for anyone) At first when i was booking "model residence n spa" hotel, i was worried about the quality and that the photos and the actual hotel itself doesn't match. However my expectation was reached! The room i booked look exactly the same as the photo. I was surprise how well they design the room and hotel, it looks as we are in little modern Cambodia temple. Food was great, better than other hotels we stayed. The pool is awesome and beautiful. Service was really friendly.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Stay

Absolutely beautiful hotel with lovely pool area. The staff are so kind & friendly!! Love this place!!
Stayed 3 nights in May 2018
Verified review

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepción Total

El lugar se ve muy diferente en fotos, para empezar la ubicación está un poco escondida por lugares de mala imagen. Aunque las instalaciones del lugar son muy locales y vistosas, están un muy descuidadas, las habitaciones sucias con insectos, telarañas de falta de limpieza. El teléfono no servia, faltaban lugares donde conectar a la corriente para cargar celulares y otras cosas. Aunque la atención en el check in y recibimiento es muy atento, esto no corrige lo demás. Además de que se siente un poco el abandono o solitario del lugar. Al final nos cambiamos de hotel, por algo mucho mejor con mejor ubicación y del mismo precio.
Stayed 2 nights in May 2018
Verified review

8/10 Good

nad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel au calme près du centre ville

Hôtel typique, très proche du centre ville en tuk tuk, d’ailleur Merci à Mr PY pour son professionnalisme nous avons toujours été en confiance avec lui contrairement aux autres chauffeurs . personnel à vos petits soins, un seul petit reproche c’est que pour les soins manucure/pedicure le lieu n’est pas adapté, on est très mal installé de plus dans des fauteuils inconfortables ce qui gâche ce moment de détente
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Honeybadgers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full of character and charm

My husband and I stayed here for four days on our trip through Cambodia and Thailand. Unfortunately during our stay we were both experiencing tummy troubles from the anti-malaria meds we were taking ( necessary for a different area of our trip). We couldn't have been in better hands though, the staff nursed us through a very challenging time with special food requests being met, offerings of special teas to soothe our systems and just a general attention to our comfort. The hotel has a family feel to it, it's smallish compared to many in town which only adds to its appeal. The rooms are comfortable, well appointed and clean. The restaurant is excellent, well priced and fresh. Pool was a perfect spot to chill. Above all the service was top notch, above and beyond. From the moment Vannek welcomed us we knew we were in good hands, she was so charming and attentative! The rest of the team showed the same level of professional yet oh so friendly care. Thavann made sure we had everything we needed at each meal, all we had to do is glance his way and he was at our side taking care of everything. This resort has successfully put together a great hospitality team and in my opinion success with this can make all the difference in a stay.
Stayed 4 nights in Feb 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the most beautiful hotels I've ever stayed

The beautiful would work in this hotel the wonderful people that work there seem to draw every bit of stress that I was under I can't believe how comfortable I was in that hotel. It's on a rural road but it's still pretty nice I would stay there again anytime
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait, les cambodgiens sont des gens charmants, très à l'écoute et le staff de l'hôtel en est la représentation parfaite. Un grand merci à eux Nous reviendrons, c'est sur!
Stayed 4 nights in Jan 2018
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Things To Consider Before Booking

Minor Technical Issues Upon Arrival: Washer/Dryer Door needed to be fixed/replaced, Hot Water need to run faucet in order for shower to work, Wi-Fi constantly disconnecting that you need to login every time, King Bed Ultra Firm that it becomes uncomfortable throughout the night, there is a sewage smell from drain next to toilet that you need to place a cover so that it stops, and lastly The Smell Of Smoker in The Room including the Bedding. Great Staff, Great Shuttle Service, Great AC, Good Location That’s Very Close to Shopping Malls, Restaurants, And BTS. Overall A Good Value for your Money.
Stayed 4 nights in Dec 2017
Verified review

8/10 Good

denis

Liked: Cleanliness, staff & service, room comfort

Ok mais il y a mieux à Siem reap

Le rapport qualité prix n'est pas le meilleur à Siem Reap.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Model Residence & Spa ~ absolutely elegant

We arrived to our splendid and most elegant hotel stay and was so kindly greeted by its owner to include a most appreciated tour of the teak covered grand entrance lobby as well as the impeccable landscaped grounds bordering a luxurious oversized outdoor pool. Absolutely breath-taking! Our room was completely covered in teak wood & was as elegant as the remainder of the spa hotel. We met Cambodia's #1 tuk tuk driver almost immediately (Mr. Py) & will forever provide the highest level of recommendation for this hotel, their amazing class 'A' staff and our finest Cambodian friend & driver, Mr. Py. The compliments are endless & we are forever grateful.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience at the Model Residence and Spa and would recommend this hotel to anyone. The room is spacious and quite. The hotel is suitable for people looking for relaxing and peaceful holiday. All the staff offer their best service. Food at the restaurant is delicious too. Just one minor point, I think the size of the AC may be too small for the size of the room. On a hot day, the AC will not be able to get the room temperature down to cook the entire room.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Nicht zentral gelegenes Hotel

Mussten trotz Reservierung neues Zimmer mit Aufpreis bezahlen, obwohl wir für 3Pers. gebucht hatten. Kein gutes Preisleistungsverhältnis und Hotelteam hauptsächlich Dollar-Zeichen in den Augen. Schöner Pool, großzügiges Zimmer (aber kein Vorhang im Bad)