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Aparthotel

Koulen Hotel

Property class: 4.5

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Photo gallery for Koulen Hotel

A couple toasting with champagne glasses at a poolside table with rose petals, surrounded by a pool and evening lights. - Koulen Hotel (Siem Reap)
An outdoor bar area with a thatched roof, hanging lights, and a stone wall. - Koulen Hotel (Siem Reap)
A modern living room with a sofa, coffee table, and dining area. - Koulen Hotel (Siem Reap)
A restaurant with wooden tables and chairs, large windows, and hanging plants. - Koulen Hotel (Siem Reap)
A modern kitchen with wooden cabinets, a central island, and a dining area with a glass table set for four. - Koulen Hotel (Siem Reap)
Located close to Angkor National Museum and Pub Street, Koulen Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. Adventurous travelers may like the cycling and archery at this aparthotel. Indulge in a deep-tissue massage, aromatherapy, and a body wrap at Romyol Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Unit with 1 bedroom

A hotel room with a large bed, a wooden dining table, a chair, a balcony with a table and chairs, and a framed picture on the wall.

Unit with 1 bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Unit with 2 bedrooms

A hotel room with a bed, a desk, a chair, a small table with a vase, and a balcony with plants.

Unit with 2 bedrooms

  • City view
  • 120 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Unit with 3 bedrooms

A hotel room with a large bed, wooden flooring, a wardrobe, bedside tables with lamps, and artwork on the walls.

Unit with 3 bedrooms

  • City view
  • 190 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Unit with 4 bedrooms

A hotel room with a bed, a desk, a chair, a balcony with a table and chairs, and a framed picture on the wall.

Unit with 4 bedrooms

  • City view
  • 260 sq m
  • Sleeps 8
  • 4 King Beds
  • Free WiFi

View all photos for Unit with 1 bedroom

A hotel room with a bed, a dining table with chairs, a view of greenery, and a framed picture on the wall.

Unit with 1 bedroom

  • Sleeps 2
  • Free WiFi

View all photos for Unit with 2 bedrooms

A hotel room with a bed, a desk with a chair, a TV, a balcony with a table and chairs, and a view of greenery.

Unit with 2 bedrooms

  • Sleeps 4
  • Free WiFi

View all photos for Unit with 4 bedrooms

A neatly arranged bedroom with a large bed, wooden wardrobe, and two bedside tables with lamps.

Unit with 4 bedrooms

  • Sleeps 8
  • Free WiFi

About the neighborhood

Located in Downtown Siem Reap neighborhood, Koulen Hotel is connected to a shopping center. Angkor National Museum and Apsara Theatre are cultural highlights, and travelers looking to shop may want to visit Pub Street and Angkor Night Market. Angkor Wat and Floating Village are two other places to visit that come recommended. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain climbing nearby. Visit our Siem Reap travel guide
View more Aparthotels in Siem Reap
Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • An ancient temple with large trees growing around it.
    Royal Garden
    2 min walk - 0.1 miles
  • A neon-lit street with signs for 'Brick Oven Pizza' and 'Temple Street'.
    Old Market Area
    9 min walk - 0.5 miles
  • A bustling street market with various shops and signs, including a pizza restaurant and a cooking class.
    Pub Street
    12 min walk - 0.7 miles
  • A market with various stalls selling bags, hats, and other accessories.
    Angkor Night Market
    14 min walk - 0.8 miles
  • Siem Reap Royal Residence
    3 min walk - 0.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    57 min drive

Restaurants

  • The Living Room
    7 min walk
  • The Dining Room
    8 min walk
  • Tube Coffee Royal Resident Garden Angkor
    7 min walk
  • FCC Angkor
    4 min walk
  • Cafe Indochine
    5 min walk

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib

Restaurants on site

  • Sala Cafe
  • Sala Dining

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Afternoon tea
  • Couples/private dining
  • Minibar
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 35 per night
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height bed
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Cooking classes
  • Gym
  • Health club
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 66 units
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Double-glazed windows
  • Electric bike charging
  • Garden
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated - November 2022
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Koulen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–7:00 PM.

Is Koulen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Koulen Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Koulen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Koulen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Koulen Hotel located?

Located in Downtown Siem Reap, this luxury aparthotel is within a 15-minute walk of Pub Street, Angkor National Museum, and Angkor Night Market. Apsara Theatre and Angkor Wat are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Koulen Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 130 out of 160 reviews
Rating 8 - Good. 26 out of 160 reviews
Rating 6 - Okay. 4 out of 160 reviews
Rating 4 - Poor. 0 out of 160 reviews
Rating 2 - Terrible. 0 out of 160 reviews

Reviews

Verified review

10/10 Excellent

Khyati

Liked: Cleanliness, check-in, communication, listing accuracy
Dikas at reception was really helpful. Great aparthotel- huge rooms, staff super friendly. Thank you for helping us with flexibility for our children. You have made our stay just perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tera

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing experience overall with my young adult daughters during 5 days. Kindhearted and responsive services at every interaction. Highly recommend.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Clarice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful staff, nice room,
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Dorene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, wonderful staff, best spa in the whole world!!!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

E

Liked: Cleanliness, check-in, communication, listing accuracy
We stayed in February and thought this hotel was one of the best hotels we’d stayed in during our trip. Special shoutout to Savoeut and Salorn who helped us book a wonderful tour to Angkor Wat for sunrise (breakfast provided by the hotel) and also greeting us every morning and checking in our stay. Breakfast was great and plentiful, with decent coffee too. Pool was shaded and felt very tropical with all the plants. Cocktails in the evening from the pool bar were also super. Location was perfect and not too far from Pub Street, the night market and main attractions. Would definitely stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Morten

Liked: Cleanliness, room comfort, communication

Nice stay for family

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite simply a superb experience. Booked in for 4 nights but extended for another 2 nights because we were enjoying the hotel and all of its facilities. Rooms are spacious, clean and comfortable. Staff are very helpful and efficient. Location is ideal to walk to Pub Street (a bit tacky!), Wat Bo or National Museum. Restaurant food is excellent. Pool provides plenty of shade and has a nice bar. Cookery course was brilliant. Started with a trip round the market and then made 4 dishes. Massages were also really good. I will definitely come back.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort, communication

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Alexey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Janine

Liked: Cleanliness, room comfort, communication

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, room comfort, communication
The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tatsuro

Liked: Cleanliness, room comfort, communication
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

azhanizam

Liked: Cleanliness, room comfort, communication

Amazing Hotel.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

FRANS

Liked: Cleanliness, room comfort, communication

Good but not outstanding.

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Anna

The staff were welcoming. It’s more a 3 star hotel. The room is dedicated to a sitting area/kitchenette/TV. Bedroom not adequately equipped. Wardrobe access limited due to closeness of bed. Foam pillows. Bath towels very small. Although a double room only one pair of slippers. No where in bathroom to hang hand towels. Hair dryer attached to wall. Maids cleaned room hurriedly one day while we were at breakfast without us hanging sign on door. Staff did not apologise for this despite asking twice. Forget it if you’re vegetarian as breakfast geared towards meat eaters. Cross-contamination of tongs for food. Dishes not always labelled. Cooked food in containers were lukewarm. Coffee from a machine. I’m very sorry but it wasn’t a 4 star experience.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, room comfort, communication
Our stay at the Koulen Hotel was wonderful. The breakfast buffet was excellent in both variety and quality, and we enjoyed it throughout our five-night stay. The pho was especially delicious, far better than the originals in Vietnam and Bali, which we visited after our stay. The excellent staff also made our stay even better. Lin, Sa, and the male staff, whose names I didn't ask, were especially kind and helpful. Sokha, the hotel's tuk-tuk driver, was a very honest and polite driver, and would come to pick us up within a few minutes if we called during our stay. If you're staying at the Koulen Hotel, be sure to request him. The only thing I request is kitchen facilities. There is a nice kitchen in the room, but there are no cutting boards, knives, cutlery, frying pans, tableware, etc., so you will have to request them. I felt it would have been better if they were permanently provided.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel and everyone was so incredibly kind. Our room was big and comfortable. The breakfast had a lot of choices even with a 5 day stay. We loved the pool and the happy hour but one get one drinks. We walked to pub street and restaurants in the area and felt completely safe. I would highly recommend staying here. We were extremely impressed with this hotel.
Stayed 5 nights in Jul 2026