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Koulen Hotel

4.5 star property
Luxury Siem Reap aparthotel connected to the convention center, a quick walk to Angkor National Museum

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Photo gallery for Koulen Hotel

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Premier Suite Room, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters
Front of property
Lobby
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Barbecue grill
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite Room, 2 Bedrooms

Premier Suite Room, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters

Premier Suite Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite Room, 1 Bedroom

Luxury Suite Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Family Suite

Four-Bedroom Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Four-Bedroom Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Premier Family Suite, 3 Bedrooms

Premier Family Suite, 3 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters

Premier Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • Old Market Area - 9 min walk - 0.5 miles
  • Angkor National Museum - 10 min walk - 0.6 miles
  • Pub Street - 10 min walk - 0.6 miles
  • Angkor Night Market - 12 min walk - 0.7 miles
  • Angkor Wat - 8 min drive - 4.0 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Brown Coffee - ‬6 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪Curry Walla Siem Reap - ‬5 min walk
  • ‪J All Day Dining - ‬1 min walk

About this property

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention center, a quick walk to Angkor National Museum
This smoke-free aparthotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a sitting area.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • Sala Cafe
  • Sala Dining

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Minibar
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 35 per night
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Low-height bed
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Gym
  • Health club
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 66 units
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Double-glazed windows
  • Electric bike charging
  • Energy-saving switches in guestrooms
  • Garden
  • Locally-owned and organized tours and activities
  • Renovated - November 2022
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

Does Koulen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–7:00 PM.

Is Koulen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koulen Hotel?

Self parking is free at this property.

What time is check-in at Koulen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Koulen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Koulen Hotel located?

This family-friendly Siem Reap aparthotel is located near the airport, within a 15-minute walk of Angkor National Museum, Pub Street, and Angkor Night Market. Apsara Theatre and War Museum Cambodia are also within 3 mi (5 km).

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Koulen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 141 reviews
Rating 8 - Good. 24 out of 141 reviews
Rating 6 - Okay. 3 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 0 out of 141 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Stayed 6 nights in Feb 2025

10/10

The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Stayed 4 nights in Mar 2025

10/10

It was great, as always.
Stayed 2 nights in Jan 2025

8/10

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
Stayed 3 nights in Feb 2025

10/10

Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10

Beautiful hotel
Stayed 13 nights in Nov 2023

10/10

Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

10/10

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10

Staff were kind and attentive. The food was excellent!
Stayed 3 nights in Mar 2023

10/10

Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

10/10

Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Stayed 2 nights in Jul 2023

10/10

Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10

Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
Stayed 2 nights in Feb 2023

10/10

This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Stayed 2 nights in May 2023

8/10

Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
Stayed 2 nights in Nov 2022

8/10

Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023

10/10

Everyone was awesome
Stayed 2 nights in Dec 2023

10/10

Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023

8/10

Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024

10/10

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Stayed 6 nights in Aug 2023

10/10

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023

10/10

We loved our stay at the Koulen Hotel, it was beautiful and clean. Staff was very attentive and extremely nice. Breakfast was fantastic and happy hour at the pool was relaxing and fun. Location was near Angkor Wat and also walking distance to pub street, loved every minute at this place! Highly recommend
Stayed 3 nights in Sep 2022

10/10

Friendly staffs
Stayed 3 nights in Feb 2023

10/10

I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Stayed 7 nights in Mar 2023

10/10

I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Stayed 7 nights in Jun 2022