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Heritage Suites Hotel

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Photo gallery for Heritage Suites Hotel

A vintage black car parked in front of a building with arched windows and a garden. - Heritage Suites Hotel (Siem Reap)
A modern outdoor living area with a hot tub, seating, and a pool. - Heritage Suites Hotel (Siem Reap)
A modern bathroom with a large bathtub, a small hot tub, and a seating area with cushions. - Heritage Suites Hotel (Siem Reap)
A swimming pool with wicker chairs and a glass door leading to a room. - Heritage Suites Hotel (Siem Reap)
A spacious restaurant with high ceilings, arched windows, and multiple dining areas. - Heritage Suites Hotel (Siem Reap)
Luxury
5.0 star property
9.6

Exceptional

Colonial oasis in Siem Reap

Lush gardens surround the hotel's stunning pool, where guests enjoy happy hour cocktails to jazz music. The spa offers fabulous massages in a peaceful courtyard. Just a short tuk-tuk ride from Pub Street, this boutique property provides a tranquil sanctuary after exploring Siem Reap's temples.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

A bed with white linens, a canopy, and a decorative wall piece above it.

Romantic Bungalow, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Heritage Rooms

A bedroom with a large bed, a desk, a chair, and a television.

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Colonial Family Suite With Jacuzzi

A modern living room with a glass coffee table, a sofa, and a statue.

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for The Residence

A modern outdoor living area with a hot tub, seating, and a pool.

The Residence

  • Garden view
  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Colonial Suite Pool

A modern interior with a wooden floor, a glass coffee table with magazines, a statue, and a view of a pool.

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

APARTMENT KING SIZE BED

  • Sleeps 10
  • Free wired internet

APARTMENT STANDARD

  • Sleeps 10
  • Free wired internet

View all photos for Bungalow Suite Garden

A bedroom with a large bed, a gray armchair, a small table, and a large bowl of red flowers.

Bungalow Suite Garden

  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Siem Reap, Heritage Suites Hotel is next to a golf course and near a boardwalk/promenade. Royal Garden and West Baray reflect the area's natural beauty and area attractions include Khmer Ceramics & Fine Arts Centre and Angkor Botanical Garden. Traveling with kids? Consider Angkor Eye and Angkor Green Gardens Park. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ziplining and horse riding. Visit our Siem Reap travel guide
Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Charles de Gaulle Road
    3 min walk - 0.2 miles
  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Royal Garden
    3 min walk - 0.2 miles
  • The entrance to the Angkor National Museum with a traditional archway and a pond.
    Angkor National Museum
    7 min walk - 0.4 miles
  • Miniature Replicas of Angkor’s Temples
    2 min walk - 0.1 miles
  • Siem Reap Royal Residence
    8 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    56 min drive

Restaurants

  • 星巴克
    13 min walk
  • FCC Angkor
    11 min walk
  • Tube Coffee Royal Resident Garden Angkor
    7 min walk
  • Apsara Terrace
    8 min walk
  • River Square 24
    7 min walk

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10.0 out of 10, Exceptional, 346 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Heritage Suites Hotel have a pool?

Yes, this property has 9 Indoor pools and an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Heritage Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Heritage Suites Hotel?

Check-out is at noon.

Where is Heritage Suites Hotel located?

This family-friendly Siem Reap hotel is located near a boardwalk/promenade, within 1 mi (2 km) of Miniature Replicas of Angkor’s Temples and Pub Street. Charles de Gaulle Road and Angkor Market II are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Suites Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

8.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 259 out of 322 reviews
Rating 8 - Good. 47 out of 322 reviews
Rating 6 - Okay. 13 out of 322 reviews
Rating 4 - Poor. 3 out of 322 reviews
Rating 2 - Terrible. 0 out of 322 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this little gem of a hotel! We stayed in the Residence, and the space and privacy with the decent size plunge pool & jacuzzi was just fantastic. I wish we could have stayed longer! It was easy to walk to lots of restaurants and shops, but tucked away on a side street away from the main area so lovely and quiet. The staff were very friendly and helpful. If I had to nitpick I’d say it would have been good to have a big outdoor shade umbrella, and a second sun lounger so we could have both been able to comfortably relax out there at the same time 😏
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent ,always available and always wishing to provide the best service.suites were in very good condition .only issue we had the mattresses were too firm,but the staff reacted and resolved the issue quickly.food in the hotel was good , breakfast was fine ,shame variety of fruits is not wider . Cocktails very good by the pool which was clean and maintained well.hotel location is excellent , grab tuktuk to anyway in town are cheap.so a very well run hotel we would recommend
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Heritage was amazing. The staff were excellent. We stayed during the off season and the level of service and hospitality were next level. Our room came with a private pool and it was perfect after a long day exploring. The resort pool was also great, with a dedicated bar. The food was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage is an excellent place to stay, explore, and relax in Siem Reap. The staff was incredibly attentive and helpful, making sure we had everything we needed. The location is conveniently close to the temples and markets, allowing us to easily explore the area. They also offer airport shuttle service and can assist you with various activities during your stay. If you’re planning to visit Angkor Wat, I highly recommend Heritage Suites. Thank you for making my visit truly memorable.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent and kind staff, nice rooms and beautiful atmosphere
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 5 traveling with teens, stayed here for 4 nights. It was a low season in Siem Reap, and the hotel was nearly empty, with only one other party of guests. The hotel upgraded our rooms to private pool rooms. It was spacious, clean, air-conditioned, and luxurious, though the aesthetics seemed to be of a couple of decades past, with a huge bathtub in the middle of the room. The staff, and the waiting staff, were very, maybe overtly, friendly ( I felt a little uncomfortable) and accommodating. Good breakfast included fresh fruits, good coffee, juices, and lots to choose from. They use insecticides to control mosquitoes at regular intervals. An eco-friendly approach, also for housekeeping, would be appreciated from this traveler. An independent tuk-tuk was available; check the price before hiring for each trip, though. Hotel airport pick-up was very helpful, worth the extra fare.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
Stayed 4 nights in Jun 2024