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Ratana Angkor Hotel

Property class: 4

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Photo gallery for Ratana Angkor Hotel

A person relaxing by a pool with a statue and lush greenery in the background. - Ratana Angkor Hotel (Siem Reap)
A reception area with a wooden reception desk, a green sofa, and a wooden bench. - Ratana Angkor Hotel (Siem Reap)
A hotel courtyard with a covered seating area, potted plants, and a staircase leading to the entrance. - Ratana Angkor Hotel (Siem Reap)
A spacious lobby with a large wooden column, a sofa set, a wooden coffee table, and a wall with a brick pattern. - Ratana Angkor Hotel (Siem Reap)
A person arranging a fruit and flower display on a table. - Ratana Angkor Hotel (Siem Reap)
A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Ratana Angkor Hotel. Treat yourself to a manicure/pedicure, a body wrap, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room with Balcony

A hotel room with a large bed, a bedside table with a lamp, a small wooden side table, and a view of the outside balcony.

Deluxe Double Room with Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room with Balcony

A hotel room with two beds, a balcony with a table and chairs, and artwork on the walls.

Deluxe Twin Room with Balcony

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room with Balcony

A hotel room with two beds, a wooden desk, a wall-mounted lamp, and a door leading to another room.

Family Room with Balcony

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room Pool View

A hotel room with three single beds, a wooden headboard, a small table with a vase, and a door leading to another room.

Deluxe Triple Room Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room 4 Adults

A hotel room with two beds, a large window with curtains, and a view of the outside.

Deluxe Twin Room 4 Adults

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Siem Reap, Ratana Angkor Hotel is connected to the convention center. ArtBox and Theam's Gallery are cultural highlights, and travelers looking to shop may want to visit Pub Street and Boxville Siem Reap. Angkor Green Gardens Park and Angkor Eye are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with horse riding nearby. Visit our Siem Reap travel guide
Map
National Road 6 Phum Krous, Svay Dangkum, Siem Reap, Siem Reap, 17252

What's nearby

  • A paved road leading to a temple with stone railings and trees.
    National Road 6
    1 min walk - 0.0 miles
  • Angkor Green Gardens Park
    9 min walk - 0.5 miles
  • Angkor Eye
    9 min walk - 0.5 miles
  • Boxville Siem Reap
    12 min walk - 0.7 miles
  • War Museum Cambodia
    4 min drive - 1.0 mile

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    62 min drive

Restaurants

  • The Living Room
    3 min drive
  • crystal angkor restaurant
    13 min walk
  • The Dining Room
    3 min drive
  • Cafe Indochine
    3 min drive
  • Tube Coffee
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 8:00 PM on request
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Archery
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 5 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ratana Angkor Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Ratana Angkor Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Ratana Angkor Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ratana Angkor Hotel?

Check-out is at noon.

Does Ratana Angkor Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7:00 AM–8:00 PM on request. A fee of USD 45 per vehicle applies.

Where is Ratana Angkor Hotel located?

Located in the heart of Siem Reap, this spa hotel is within a 10-minute walk of National Road 6, Angkor Green Gardens Park, and Angkor Eye. Boxville Siem Reap and ArtBox are also within 1 mi (2 km).

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Reviews

Ratana Angkor Hotel Reviews

6.6

6.4

Cleanliness

3.6

Amenities

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
not that good. but the staff where nice.
Stayed 3 nights in Dec 2023
Verified review

4/10 Poor

Shailesh

Liked: Staff & service
Disliked: Property conditions & facilities
Squashy Rooms, Drinking Water 1 pp per day, bedsheet not clean has stains, Dinning Menu limited, no hot water for shower, staff very friendly everything fried, city centre not far for TukTuk, easy to order food from outside
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Only “One” Negative Thing

While we do recommend this hotel because of the wonderful staff and very friendly people. The only one bad thing was the very hard bed. The bed felt like a soft floor with a thin mattress, but the staff was super great.
Stayed 6 nights in Jun 2024
Verified review

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks nothing like the picture, its horrible. Bathroom was disgusting and room wasn't clean.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

SHINYA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stayed for 4 nights and didn't get hot water from the shower for 3 days. Other than that, it was good
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Srinivasa

Disliked: Amenities, property conditions & facilities
Cheap low cost hotel but service needs to be upgraded. No hot water was available in spite of complaining many times.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Hunny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to cancel and check-out early due to bed bugs. When I found the bed bugs I had to ask them to put me in another room, they were just going to take the sheets. The other room I got switched to was much nicer than the room I stayed in. They don’t have an office / business center, they don’t have a fully functional restaurant either. False advertisements
Stayed 9 nights in Dec 2023
Verified review

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vriendelijk personeel, goed ontbijt, lekkere cocktails
Stayed 8 nights in Jul 2024
Verified review

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

theary

Stayed 1 night in Jan 2025
Verified review

8/10 Good

CHIWEN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Chivorn

Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rachana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Weera

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022