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G&Z Urban Hotel

4.0 star property
Travelers find an urban retreat at G&Z Urban Hotel where rejuvenating massages await and complimentary bicycles make local market exploration effortless

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Photo gallery for G&Z Urban Hotel

Lobby sitting area - G&Z Urban Hotel (Siem Reap)
Property entrance - G&Z Urban Hotel (Siem Reap)
Outdoor pool, pool umbrellas, sun loungers - G&Z Urban Hotel (Siem Reap)
Lobby - G&Z Urban Hotel (Siem Reap)
Body treatments, aromatherapy, deep-tissue massages, Thai massages - G&Z Urban Hotel (Siem Reap)
G&Z Urban Hotel is close to Pub Street and Angkor Night Market. The spa offers deep-tissue massages and body scrubs for recovery. Guests can go horseback riding or relax at the outdoor pool with sun loungers and umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room (Free pick up)

Superior Twin Room (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Twin Room (Free pick up)

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (Free pick up)

Superior Double Room (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Double Room (Free pick up)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Pool View (Free pick up)

Deluxe Twin Room, Pool View (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Twin Room, Pool View (Free pick up)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, River View (Free Pick Up)

Family Suite, River View (Free Pick Up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Suite, River View (Free Pick Up)

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room, Pool View (Free Pick Up)

Deluxe Double Room, Pool View (Free Pick Up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Double Room, Pool View (Free Pick Up)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Wat Bo Village neighborhood, G&Z Urban Hotel is connected to a shopping center. Angkor Wat is a notable landmark, and travelers looking to shop may want to visit Old Market Area and Pub Street. Khmer Ceramics & Fine Arts Centre and Angkor Green Gardens Park are also worth visiting. Explore all the area has to offer with ziplining and ecotours. Visit our Siem Reap travel guide
Map
City Center, Acha Sva Street, Siem Reap, 855

What's nearby

  • Old Market Area
    Old Market Area
    2 min walk - 0.1 miles
  • T8YAJT a street of the Pub street in the old Town in the city of Siem Reap in northwest of Cambodia. Siem Reap, Cambodia, November 2018
    Pub Street
    3 min walk - 0.2 miles
  • EFR356 Tourists at the Night Market, Siem Reap, Cambodia.
    Angkor Night Market
    9 min walk - 0.5 miles
  • Siem Reap Art Center Night Market
    5 min walk - 0.3 miles
  • Wat Bo
    7 min walk - 0.4 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    58 min drive

Restaurants

  • Hard Rock Cafe Angkor
    2 min walk
  • Paris Bakery
    2 min walk
  • Chanrey Tree
    2 min walk
  • Barcode
    2 min walk
  • Temple Coffee n Bakery
    1 min walk

About this property

G&Z Urban Hotel

Luxury upscale hotel near Pub Street
Close to Old Market Area, G&Z Urban Hotel provides a free roundtrip airport shuttle, a poolside bar, and a free daily manager's reception. Active travelers can enjoy horseback riding at this hotel. Treat yourself to spa services, such as reflexology, a Thai massage, or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free bicycle rentals, express check-out, and express check-in
  • Meeting rooms, a 24-hour front desk, and massage treatment rooms
  • Helicopter/airplane tours, concierge services, and a front-desk safe
Room features
All guestrooms at G&Z Urban Hotel feature perks such as premium bedding and air conditioning, in addition to amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does G&Z Urban Hotel have a pool?

Yes, this property has an outdoor pool.

Is G&Z Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at G&Z Urban Hotel?

Check-in begins at 2:00 PM.

What time is check-out at G&Z Urban Hotel?

Check-out is at noon.

Does G&Z Urban Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is G&Z Urban Hotel located?

Located in Wat Bo Village, this luxury hotel is within a 5-minute walk of Wat Preah Prom Rath and Old Market Area. Pub Street is 0.3 mi (0.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

G&Z Urban Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 56 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 6 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

Reviews

Verified

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Muito boa
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allez y sans hesiter !! Le personnel est parfait, attentionné et serviable . J’aurais passé 1 mois . Si vous voulez avoir du service veuillez interagir avec le personnel, ils aiment ça ! Ils encourage un travailleur qui n’entends pas et qui ne parle pas . 5 étoiles !!! Massages pas cher mais les filles étaient moins à l’aise de masser la car les tables étaient trop haute ! Excellent déjeuner, ils font même des omelettes
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

MYRIAM

Disliked: Cleanliness, staff & service, property conditions & facilities

Hôtel bien situé

10 jours pour visiter les temples. Hôtel bien situé pour profiter le soir du centre ville. Cependant, le service est médiocre et la propreté n'est pas au rendez-vous.
Stayed 10 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절합니다. 다만 예약 시 픽업 서비스 등 커뮤니케이션이 원활하지 않아 애가 타요..
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hadde et flott opphold. Hotellet lå i gåavstand til natteliv, markeder og restaurantene. De ansatte var hele tiden smilende og Hjelpsomme. Vi bodde der i 5 netter.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

VIKTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфорт и удобство

В отеле были 2 раз. По сравнению с 1 посещением завтраки стали на порядок лучше. И как была политика наибольшего комфорта для гостей так всё и осталось. Отель расположен очень удобно. До любого значимого места можно дойти пешком. Появилось очень много макашниц.они в 5 минут ходьбы. Очень тихо и спокойно. Спасибо отелю .
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Ulf Gunnar

Sådär

Lite småbrister inga batterier i boxen samt glödlampor sönder etc.tråkig frukost på slutet.....
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Shinichi

Liked: Cleanliness, staff & service
到着するなり「エアコン壊れてて…」と言われましたが グループの別ホテルを手配してくれ さらにそのホテルは別格のリゾートホテルでした （ちょっと交通不便だったけど） 事実上泊ってないのでなんとも言えませんが スタッフのホスピタリティは最高でした …でも外からのぞいたらよさそうな感じ 　次また泊まってみますwww
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地がいい

清潔でマーケットやパブストリートへのアクセスもよく、満足でした。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante razonable por el precio. Buena atención del staff, sin embargo el desayuno “para llevar” al tomar el tour de Angkor Wat saliendo en la madrugada necesita mucha mejora.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

야시장 강 건너편에 위치해서 걸어다니기에 어려움이 별로 없었다 인테리어가 독특했는데 내 맘엔 들었다 조식이 맛있었다 수영장은 아주 작고 소독약을 엄청 넣은 듯 머리카락이 아주 이상해졌다
Stayed 3 nights in Mar 2019
Verified

8/10 Good

YOSHITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

パブストリートからも近く、なにかと便利。

アンコールワット観光で使用しました。夜の街、パブストリートへも歩きで十分の距離です。交通量の多い道路に面してますが、騒音は気にならなかったです。 レンタル自転車があるようですが、出払ってて借りれませんでした。川の反対側に貸自転車をやっている店があります。 部屋は割と近代的な感じで非常に清潔感がありました。安めの部屋でしたが広さも十分でした。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in G&Z Urban Hotel: Siem Reap

The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient. All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference! Much respect to G&Z for employing a good man. The food and drink was excellent and I would thoroughly recommend a stay in this hotel.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel by the river

This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there. Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were great. Tours were very reasonable. Good value overall for the price. Great downtown location. A little noisy at times.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
aircond，not cold enough
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러움

위치도 괜찮고 직원들이 정말정말 친절 다만 개미가 있어서 음식을 방안에 둘수가 없어요 처음에 에어컨 이슈가 있었는데 다 해결해주셨어요
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet fint hotell med gångavstånd till allt Mycket vänlig personal
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, pool, and location to walk everywhere.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

がんばっていますが、あと一歩のホテル

シェムリアップで5泊中2泊しました。 スタッフは親切で対応もよく、一生懸命働いています。清潔感もあり快適なホテルです。 改善すべき点もあります。スタッフが暇な時、ロビーのソファーやバーのカウンター席でスマホをいじって時間をつぶしています。プールの水は濁っていて、泳いでいる人を見ませんでした。2019年3月時点でレンタル自転車無料とありますが、情報が間違っていて有料でした。 もう少し安いホテルの後に泊まったのですが、安い方のホテルの方がよかったです。
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務態度良好，有機場免費接送服務。
Stayed 4 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

예약시 꼭 참고할 호텔

호텔닷컴에서 리버뷰로 3박예약 후 막상 도착하니 첫날 전기문제로 시내에서 조금 먼 호텔로 1박 시키고, 다음날 돌아오니 리버뷰 없다고 지들 멋대로 안내하고 건물안쪽뷰로 바꿈. 숙박료차이 보상해주랬더니 안된다고만 함. 왠지 장사속같아 기분 드러움. 참고로 샤워기에 자바라 샤워헤드없어 정말 불편했음.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap Hotel

We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!
Stayed 3 nights in Feb 2019