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Chronicle Residence & Spa

Property class: 3.5

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Photo gallery for Chronicle Residence & Spa

Pool - Chronicle Residence & Spa (Siem Reap)
Outdoor pool - Chronicle Residence & Spa (Siem Reap)
Exterior - Chronicle Residence & Spa (Siem Reap)
Room - Chronicle Residence & Spa (Siem Reap)
Dining - Chronicle Residence & Spa (Siem Reap)
Free breakfast, a free roundtrip airport shuttle, and an adjacent golf course are just a few of the amenities provided at Chronicle Residence & Spa. Treat yourself to spa services, such as a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite King, Pool view (Free 1 time Body Massage 60mins and Daily Cocktail for 2 guests)

Room

Suite King, Pool view (Free 1 time Body Massage 60mins and Daily Cocktail for 2 guests)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin, Pool View ( Free 1 time Body Massage 60mins and Daily Cocktail for 2 guests)

Living room

Suite Twin, Pool View ( Free 1 time Body Massage 60mins and Daily Cocktail for 2 guests)

  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Siem Reap, Chronicle Residence & Spa is next to a golf course. Angkor Wat is a notable landmark, and travelers looking to shop may want to visit Pub Street and Angkor Night Market. Angkor Botanical Garden and Khmer Ceramics & Fine Arts Centre are also worth visiting. Visit our Siem Reap travel guide
Map
Road 30, 200m way from Borei Phreumprey, Siem Reap

What's nearby

  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Charles de Gaulle Road
    3 min walk - 0.2 miles
  • Angkor Wat temple complex with its intricate stone carvings and tiered towers.
    Angkor Archaeological Park
    12 min walk - 0.7 miles
  • The entrance to the Angkor National Museum with a traditional archway and a pond.
    Angkor National Museum
    5 min drive - 1.7 miles
  • A calm lake reflecting ancient temple structures and lush greenery under a cloudy sky.
    Royal Garden
    6 min drive - 1.7 miles
  • Killing Fields Siem Reap
    9 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    66 min drive

Restaurants

  • Amazon Angkor Restaurant
    2 min drive
  • Templation Bar
    19 min walk
  • crystal angkor restaurant
    3 min drive
  • Mahob Khmer Cuisine
    17 min walk
  • ភូមិនំបញ្ចុក Phum Num Banh Chok
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours
  • Free self parking on site

Food and drink

  • Free breakfast available
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Khmer Dining
  • Roof Top Classic

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Massage
  • Spa services

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Chronicle Residence & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chronicle Residence & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chronicle Residence & Spa?

Check-in begins at 2 PM.

What time is check-out at Chronicle Residence & Spa?

Check-out is at noon.

Does Chronicle Residence & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Chronicle Residence & Spa located?

Situated in Siem Reap, this golf hotel is steps from Charles de Gaulle Road, and within 3 mi (5 km) of Angkor Wat and Pub Street. Wat Thmei and Vimean Sokha Museum are also within 10 minutes.

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Reviews

Chronicle Residence & Spa Reviews

9.0

Wonderful

9.0

Cleanliness

7.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 64 out of 98 reviews
Rating 8 - Good. 26 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and clean hotel which location was not so perfect but there is tuktuk available outside of the hotel. It is 10-15 minutes to the city centre from the hotel.
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but a Disappointment

My two-night stay at Chronicle Residence and Spa was nothing but a disappointment. Not only was the hot water shower abnormal regularly, hotel staffs could not bring shower gel and towels on request. The Wi-Fi connection was poor if not disconnected entirely. Hotel staffs lacked the sufficient English skills to meet our demands and requests. Surprisingly, the hotel couldn't serve lunch because the chef wasn't in town. The hotel tuk tuk even forgot our pick-up time and left us waiting in the pouring rain for half an hour. Unacceptable!
Stayed 2 nights in Jun 2018
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
2nd floor room is not cold water. I changed room first floor but turn on the tap, rust(yellow) water pours out. & iron smell
Stayed 4 nights in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice One failing in little things...

Really nice Hotel! But unfortunately we arrived at the airport but our shuttle, that was included, wasn't there!!!! So we had to take a taxi to the hotel! No apologies from nobody!!! The rooms are nice but on our balcony door was a curtain missing and you can't use the big mirror over the sinks unless you sit on the floor or bend right over the sinks! The room and bathroom are super nice and clean! We tried to eat dinner but is was very hard to find something for me that was available, as I can't have anything with oil! They have a western menu but almost nothing is available! English is very limited! It's a nice and quiet hotel though! But don't expect to much!!!
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滿分的住宿

酒店位置不起眼，不過從機場到酒店有免費專車接送，還有濕紙巾抹手很貼心。酒店裝潢很有渡假風情，一進門就有點心果汁招待，早餐選擇多，全部都很好吃。去angkor wat 看日出的那天更有早餐盒提供非常貼心。房間很大還有小露台望向游泳，超級舒服，只是有時候會有蚊子在房間出現，不過一開冷氣就不見。住了4晚都很滿意。
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Amazing Potential

There is tons of potential!! After reading previous reviews we had high expectations. Overall it was a pleasant stay. Positives: free drink daily, friendly staff, beautiful grounds and nice room, transfer back to the airport. Needs improvement: cleanliness of the shower in our room and the grout of the pool. Airport pick up could improve. had to call the hotel to have them come and pick us up even after confirming the day before. Overall we had a pleasant stay. The general manager went above and beyond to teach my husband how to make pork belly the way he had. Thank you
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great and fantastic hotel

fantastic stay at the hotel Very quiet and clean
Stayed 3 nights in Feb 2018
Verified review

4/10 Poor

Disliked: Staff & service

Worst hotel ever

This is first review when ive stayed at hotel, we heard that there is silence and warm service, But ive been stayed lots of hotel, here is worst hotel ever. Heard that have free cocktail but i asked receptionist they said bar close 7pm, has tuktuk free service but driver go somewhere so cannot use, and water was rust water. Asked them change room but they said cannot. So i stayed 3day same rooms. I will not recommend this hotel
Stayed 3 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and quiet new

The location is closer to Angkor wat area rather than the city. You need to ride a tuktuk each time. The hotel is much smaller than it looks. It is quite new and clean. Although the most of staff was helpful, the service and welcoming might be better.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
I emailed the hotel 3 times after booking (both by personal emails and leaving message on their web page). However, they never replied to me. When I arrived the hotel in the morning with my own transportation, the lady at the reception counter gave an expression that I was not expected. She kept pulling a long face and I was ordered to take a seat. Though I got a welcome drink, I did not feel I was welcomed. Nevertheless, the man who later showed me my room was polite and friendly. At checkout, they mix up my massage bill with someone else. The hotel is beautiful, room is spacious and comfortable, breakfast and massage are both very good. There is large bath in guestroom but the water from the tap is a bit yellowish. The booklet in room has mentioned that tap water is not suitable to drink. The hotel is not close to tourist spot but they can arrange one way shuttle to downtown. The hotel probably is next to certain religious venue, when I was back to the hotel on a Saturday night, I heard strange music. However, once you closed your room door, you won't hear it again. The problem was the next morning at about 6am, I was waken up by loud prayer which was broadcasted via loudspeaker, it was so loud that I felt like in the middle of the gathering even with all the door tightly closed. It continued for some half an hour and definitely no possible to sleep. As I only stay for one night, I am sure whether it is only an issue for Sunday morning.
Stayed 1 night in Feb 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

A éviter !

mon téléphone portable a été volé pendant les formalités de check out ! aucun service, accueil totalement anonyme j'ai demandé en vain à la réception de vérifier mon vol de départ; personnel insuffisant, personne au bar, ai du chercher quelqu'un dans les étages ai du insister pour obtenir le bénéfice de l'happy hour pourtant affichée facturent la bouteille d'eau ...
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice staff

Great hotel, new and great condition! We had several meals in the restaurant and it was great. Breakfast was a bit slow but good. We will definitely want to come back!
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff , free massage after a long day of walking from temple to temple was a nice gesture :)
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
飯店很新很漂亮也很舒適，但是服務品質有待加強，服務生常常搞不清楚狀況。
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

Dirty water smell

Shower and lavatory water smell bad... staff was very nice but didn’t have a good english so it was very hard to communicate
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very modern

Clean and comfortable. Airport pick up and drop off great. Free tuk tuk to pub street or old market area is a huge help. Staff extremely friendly and helpfull with little things - like sending someone to change money for us. The only thing that can be done better is to make check in and check out faster - it was very slow. We loved our stay at the Chronicle.
Stayed 5 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply perfect!

great staff, beautiful spacious rooms, very nice food and awsome massages! perfect stay for relaxing and recovery.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque está a las afueras de Siempre Real y la zona no es la mejor, el hotel es bonito y ls habitaciones espaciosas y agradables. El servicio excelente.
Stayed 3 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Siem reap

This is a beautiful boutique hotel and the service is first class. There provide free airport transfer and free tuk tuk to town or any place you want to go within 5km. Breakfast was good with choices for you to select. Room are large for the price you pay.
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Room and Nice Stay

Very helpful and friendly staff, they came to airport to pick us up even it was quite late in the evening! The room was quite nice , big, and comfortable. The design was quite amazing.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel away from city centre

High quality hotel, about 45 mins' walk from the centre (although being a pedestrian in Cambodia is a challenge) or $3-4 by tuk tuk. Collection from airport didn't materialise but they provided transport back. Good breakfast (mix of local and western with veggie options) and the restaurant was good too. Hotel organised a tuk tuk driver (Mr Tong) for 3 days to do the temples; less than $70 for grand and small tours, some further out temples and sunset trip and he was great. Lovely staff, nice room (and good pool).
Stayed 5 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff service. Breakfast is delish - highly recommend.
Stayed 4 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facilities and nice staffs

I had a good time at this hotel. All staffs were always kind, polite and friendly. They always gave the smile to us. Room was very comfortable, very big, very clean, nice asian taste. Though this hotel was located a little bit far from pub street and old market, it didn't matter because free tuktuk was availabl in this hotel. I believe I had a good choice to stay in this hotel:)
Stayed 5 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

staff service is also good. breakfast is free. You get free ride service if you go to city center.
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Hotel is really well set out, the rooms are spacious & in the main it is quiet & peaceful. The hotel is very clean, the food is very nice and the staff are really friendly. They arranged all our transport needs & picked us up from town whenever we called them. The pool area is relaxing & private. Not much in the immediate locality but a 5-10min tuk tuk ride & you are in the hub of Siem Reap or Angkor Wat. Would recommend hotel & stay there again without hesitation.
Stayed 2 nights in Aug 2017