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Mercure Sibiu Arsenal

4.0 star property
Hotel in Sibiu with a 24-hour front desk and a coffee shop

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Photo gallery for Mercure Sibiu Arsenal

Restaurant
Premium bedding, minibar, in-room safe, soundproofing
Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, soundproofing
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, soundproofing

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Privilege)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite with One Double Bed and Sofa Bed

Premium bedding, minibar, in-room safe, soundproofing

Suite with One Double Bed and Sofa Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
42 44 BULEVARDUL VICTORIEI, Sibiu, 557260

What's nearby

  • Lucian Blaga University of Sibiu - 6 min walk - 0.4 miles
  • Liar's Bridge - 3 min drive - 1.4 miles
  • Piata Mare - 3 min drive - 1.4 miles
  • Council Tower - 3 min drive - 1.6 miles
  • Sibiu Tennis Academy - 4 min drive - 1.8 miles

Getting around

  • Sibiu Station - 9 min drive
  • Sibiu (SBZ) - 11 min drive

Restaurants

  • ‪Hug The Plate - ‬14 min walk
  • ‪Prison Bar - ‬13 min walk
  • ‪Mai Coffee Lounge - ‬6 min walk
  • ‪TED’S COFFEE CO. - ‬12 min walk
  • ‪New York - ‬13 min walk

About this property

Mercure Sibiu Arsenal

Upscale hotel located in Ștrand
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Mercure Sibiu Arsenal. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a conference center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, multilingual staff, and smoke-free premises
  • Tour/ticket assistance, a reception hall, and a front-desk safe
Room features
All 121 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 50-inch Smart TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 9 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Indoor pool
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Sibiu
Mercure Sibiu Arsenal Hotel
Mercure Sibiu Arsenal Sibiu
Mercure Sibiu Arsenal Hotel Sibiu
Mercure Sibiu Arsenal (Opening Q3 2023)

Frequently asked questions

Does Mercure Sibiu Arsenal have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Mercure Sibiu Arsenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Sibiu Arsenal?

Self parking is available for EUR 9 per day.

What time is check-in at Mercure Sibiu Arsenal?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mercure Sibiu Arsenal?

Check-out is at noon.

Does Mercure Sibiu Arsenal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Mercure Sibiu Arsenal located?

Located in Ștrand, this hotel is within a 10-minute walk of Sub Arini Park and Lucian Blaga University of Sibiu. Museum of Hunting Arms & Trophies and Radu Stanca National Theater are also within 1 mi (2 km).

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Mercure Sibiu Arsenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff was amazing
Stayed 7 nights in Sep 2024

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean comfortable great service and breakfast. Location wasn't good enough
Stayed 1 night in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk to the old town In a beautiful park Great staff there Breakfast really good 👍
Stayed 3 nights in Apr 2024

8/10 Good

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard 4 star
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Ok hotel. A bit far from the historic center but there is a bus stop right outside the hotel that goes to the train station. Also a nice park across the street. Big room. Fairly clean. Good selection at breakfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel outside of old town

Nice modern hotel just slightly out of the old town (15 minutes walk). Supermarket near by along with some nice restaurants. Checking in staff were friendly too. Balcony was nice with great views of the mountains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Aug 2024

6/10 Okay

Maresa

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very new, superb Parking Options, Supermarket nearby, nice facilities, the breakfast was not vegan friendly, we asked for plant milk, they told us they only serve it when you buy special coffee. No label was on the food, so as a pregnant person you almost couldn’t eat anything. The pillows were to big, other people before us asked for smaller ones but they were not available.. the pool has swimming lessons and no one tells you. During that time you do not want to use the pool (noisy and full). Otherwise it’s a nice pool!
Stayed 3 nights in May 2024

6/10 Okay

REMUS

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 6 nights in Jan 2025

10/10 Excellent

Grzegorz

Liked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

10/10 Excellent

Toni

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Lucia

Stayed 1 night in Jun 2024

8/10 Good

Helga

Liked: Cleanliness, property conditions & facilities
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chaz

Stayed 1 night in Apr 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour tres agreable

J'ai passé un excellent séjour dans ce nouvel hôtel à Sibiu, qui propose un niveau de confort et de services exceptionnel. Sa situation en face du parc est également très agréable.
Stayed 5 nights in Oct 2023