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Hotel Grand Hills Shizuoka

4.0 star property
Hotel Grand Hills Shizuoka offers four distinct restaurants for dining, plus a hair salon where travelers can refresh after exploring Suruga Ward

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Photo gallery for Hotel Grand Hills Shizuoka

Lobby - Hotel Grand Hills Shizuoka (Shizuoka)
Premium bedding, in-room safe, desk, laptop workspace - Hotel Grand Hills Shizuoka (Shizuoka)
Premium bedding, in-room safe, desk, laptop workspace - Hotel Grand Hills Shizuoka (Shizuoka)
Front of property - Hotel Grand Hills Shizuoka (Shizuoka)
Lobby sitting area - Hotel Grand Hills Shizuoka (Shizuoka)
Travelers find a comfortable base at this upscale Suruga Ward property, where four on-site restaurants and a bar provide varied dining options. The hotel includes practical amenities like dry cleaning and laundry services, while in-room WiFi keeps guests connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Twin

Premium bedding, in-room safe, desk, laptop workspace

Business Twin

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Panoramic Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Deluxe Twin

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Panoramic Deluxe Double

Premium bedding, in-room safe, desk, laptop workspace

Panoramic Deluxe Double

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Business Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Fuji-view Comfort Twin Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Fuji-view Comfort Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room

Premium bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Suruga Ward, a neighborhood in Shizuoka, is home to Hotel Grand Hills Shizuoka. Sunpu Castle Park and Aoba Symbol Road reflect the area's natural beauty and area attractions include Shizuoka Convention & Arts Center and Nihondaira Zoo. Shimizu Funakoshi Tsutsumi Park and Nihondaira Observation Deck are also worth visiting. Visit our Shizuoka travel guide
Map
18-1 Minamicho, Suruga-Ku, Shizuoka, Shizuoka, 422-8575

What's nearby

  • Sunpu Castle Park
    Sunpu Castle Park
    14 min walk - 0.8 miles
  • SUMPU CASTLE IN SHIZUOKA CITY, SHIZUOKA PREFECTURE, JAPAN
    Sunpu Castle
    19 min walk - 1.1 miles
  • Shizuoka City Museum of Art
    7 min walk - 0.4 miles
  • Shin-Shizuoka Cenova Shopping Mall
    8 min walk - 0.4 miles
  • Aoba Symbol Road
    13 min walk - 0.7 miles

Getting around

  • Shizuoka Station
    5 min walk
  • Chubu Centrair Intl. Airport (NGO)
    155 min drive

Restaurants

  • マクドナルド
    4 min walk
  • ドトールコーヒーショップ
    4 min walk
  • 五味八珍
    4 min walk
  • 海ぼうず
    3 min walk
  • 沼津魚がし鮨 流れ鮨
    4 min walk

About this property

Hotel Grand Hills Shizuoka

Upscale hotel located in Suruga Ward
You can look forward to a hair salon, dry cleaning/laundry services, and a bar at Hotel Grand Hills Shizuoka. Be sure to enjoy a meal at any of the 4 on-site restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Luggage storage, an elevator, and 12 meeting rooms
  • A 24-hour front desk and a front-desk safe
Room features
All 206 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 2,200 to 2,600 for adults and JPY 1,000 to 1,500 for children
  • 4 restaurants
  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 2600 for adults, and JPY 1000 to 1500 for children
  • Self parking fee: JPY 1200 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Grand Hills Shizuoka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1200 per day.

What time is check-in at Hotel Grand Hills Shizuoka?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Grand Hills Shizuoka?

Check-out is at 11 AM.

Where is Hotel Grand Hills Shizuoka located?

Located in Suruga Ward, this hotel is within a 15-minute walk of Shizuoka City Museum of Art, Shin-Shizuoka Cenova Shopping Mall, and Shizuokashi Historical Museum. Aoba Symbol Road and Ipponmatsu Park are also within 1 mi (2 km). Shizuoka Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Hills Shizuoka Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 350 out of 610 reviews
Rating 8 - Good. 180 out of 610 reviews
Rating 6 - Okay. 52 out of 610 reviews
Rating 4 - Poor. 17 out of 610 reviews
Rating 2 - Terrible. 11 out of 610 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Staff was amazing!! Super helpful with our bags, the hotel was so clean and nice, will be returning for sure
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room helpful staff. Would 100% stay again
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
I loved the food and the coffee. I had an amazing view of fuji. I will definitely stay here again.
Look at that view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very elegant older property with spacious rooms and excellent value for money. Comfortable beds and well supplied with amenities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
The views of sunrise from the room. And the views of Mt Fuji from the elevators. 2 mins walk from Shizuoka station with covered walkway.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location across train station! Beautiful room with the Mt Fuji’s view! Breakfast buffet was good! Walking distance to a beautiful park
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was spacious and clean.
Verified

10/10 Excellent

Kohki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building is a bit older, but it’s very well maintained and conveniently located near Shizuoka Station. Even on rainy days, you can reach the hotel with almost no exposure to the weather. The view is a wonderful bonus — on a clear day, you can even see Mount Fuji. The breakfast buffet also offers a nice variety of options to choose from. Overall, a comfortable and enjoyable stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

TAM WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, nice room view
Stayed 1 night in Jul 2023
Verified

8/10 Good

Robert

Very nice views.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Thao Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location (close to train station) and the view of Mt. Fuji from our room was gorgeous! All you can eat breakfast- great variety and was delicious!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Shizuoka Hotel

Great location across from the train station, the Grand Hills is comfortable and quiet. The service is attentive and all my needs were met. If i return to Shizuoka I would stay here again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
This is a difficult review. First the negative. I am sure 35 years ago this was a grand hotel. But it’s starting to show its age. Is primarily a businessman’s and bus tour hotel. The buffet breakfast was average. Reason was lack of choices. Now think about an older hotel you went to and you could smell stale air and that disinfectant in the air. Like an old holiday inn. Note not good security, no elevator key card access. The room we had was huge. The good. The staff all were excellent and made me feel welcome. The location is like 5 min walk from the train station. The downtown shopping is great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place! It’s convenient and newer than expected. Enjoyed the superb view of suruga bay too!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jaisang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and large room plus nice view of fuji mt. over the window of the hotel aisle
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

The view from the room was excellent. Although we couldn't see Mt. Fuji from our room, the city view had a beautiful night lights and in the morning, we enjoyed great ocean view. The location is very convenient from the train station. Everything is in walking distance.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Clean room
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Yat Pang

Liked: Cleanliness
The hotel is a bit dated and I can tell by the wall and carpet. The internet was super slow and I could not even go online sometimes. However, the hotel is centrally located by the railway station and everything I wanted was in the area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent and staff were polite My room had a great view of a very long coast line I didn’t find much to do in the immediate area but it was very close to train / subway Top floor lounge bar is excellent too take a trip up there I was only there two nights my big complaint was the bed pillows very hard and full of grit like straw ( not sure what it was ? )
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Shu Hang

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall was good, we were staying at higher floor with the corner windows Panoramic room, beautiful to see the view, the only issue we have had is cleanliness, we did found some hairs across on the desk surface, sofa and bedding. Also, quite disgustingly found stains and hairs between the toilet and bidet, maybe it was a slight hidden spot, but not invisible, so I decided to clean it myself. Area was very easy to reach to JR stations, not too long walk for malls and some god choices of restaurants surrounding.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2026
Verified

8/10 Good

PUI FUN

Liked: Cleanliness, staff & service, property conditions & facilities
A spacious hotel with good location and reasonable price
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

carla

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was struggling with my bags when i checked in. No one asked if i needed assistance. I was pointed to the elevators to find my own room. Carpenting in the hallway and rooms old and stained. Would not rate this a 4 star hotel
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly staff; proximity to the station and amazing view of Mt Fuji from the room
Stayed 1 night in Sep 2025
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable and very kind and professional staff.
Stayed 1 night in Jul 2023