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Hoshino Resorts KAI Poroto

4.0 star property
Ryokan with free parking, steps from Upopoy National Ainu Museum and Park

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Photo gallery for Hoshino Resorts KAI Poroto

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Lake view
Western-style Room TA3, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi
Lobby
Japanese-style Suite with Outdoor Bath RB2, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
Toilet with electronic bidet
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Spring water bathtub
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Rainfall showerhead
Spring water bathtub
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | 1 bedroom, minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Rainfall showerhead
Toilet with electronic bidet
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

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Exterior

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About the neighborhood

Map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902

What's nearby

  • Upopoy National Ainu Museum and Park - 2 min walk - 0.1 miles
  • Lake Poroto - 6 min drive - 1.3 miles
  • Noboribetsu Marine Park Nixe - 19 min drive - 13.7 miles
  • Jigokudani - 25 min drive - 18.7 miles
  • Lake Shikotsu - 37 min drive - 27.6 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪ヒンナヒンナキッチン 炎 - ‬5 min walk
  • ‪牛の里 - ‬12 min walk
  • ‪そば処福住白老店 - ‬2 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive
  • ‪カウベルレストラン - ‬4 min drive

About this property

Hoshino Resorts KAI Poroto

Upscale ryokan near Upopoy National Ainu Museum and Park
Hoshino Resorts KAI Poroto provides an indoor mineral hot spring (onsen) and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at Hoshino Resorts KAI Poroto feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with digital channels
  • Mini fridges and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Frequently asked questions

Is Hoshino Resorts KAI Poroto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Poroto?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Poroto?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Poroto?

Check-out is at noon.

Where is Hoshino Resorts KAI Poroto located?

Situated in Shiraoi, this ryokan is steps from Upopoy National Ainu Museum and Park.

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Hoshino Resorts KAI Poroto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 81 reviews
Rating 8 - Good. 14 out of 81 reviews
Rating 6 - Okay. 2 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10

Excellent Happy to be here
Stayed 1 night in Mar 2025

10/10

Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10

Excellent services and environment
Stayed 2 nights in Oct 2024

10/10

Very relaxing stay
Stayed 1 night in Dec 2023

10/10

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10

Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

8/10

The onsen is excellent
Stayed 1 night in Aug 2023

8/10

The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay .
Stayed 2 nights in Nov 2024

10/10

Very good
Stayed 2 nights in Apr 2024

10/10

good
Stayed 1 night in Feb 2024

8/10

Beautiful location, very comfortable room with an onsen in your bathroom. The private open air onsen is wonderful, one of the most peaceful moments of our trip. The hotel is architecturally gorgeous and the way it blends with nature is stunning. Food is ok, there’s only one restaurant and you have to book breakfast and dinner - otherwise you have to walk to get something to eat as there’s nothing the kitchen can prepare which I find a bit disappointing after several hours traveling and feeling super tired. Dinner was great although for tourists not used to the style there could have been an explanation of the set menu which I found out later there were many dishes I was allergic to and couldn’t change. Overall is a nice hotel for a one night stay but given above preparation is needed.
Stayed 1 night in Jan 2023

2/10

Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...
Stayed 1 night in May 2025

10/10

很好
Stayed 2 nights in Mar 2025

10/10

職員親切友善，每次看到他們都是笑容滿面地跟我們打招呼。房間乾淨整潔而且十分大，還有私人溫泉。隔音很好，給我一個寧靜舒服的休息時間。一泊二食每天餐單不同，本來以為會吃不飽但結果是十分飽。整體十分滿意，會再回來的！
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

6/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024