Villas en Shipley

“We welcomed the useful car park with my daughter’s pending wedding and ease of access to town. Room was clean but very hot although fan was provided but noisy overnight and didn’t rotate & only one window opened - Despite this and noisy guests in proximity - everything else was good. Breakfast and staff were helpful and especially at breakfast the staff member was pleasant and I noted took time to talk to guests and was very amenable. Thank you for a good stay prior to wedding. 😊”

“This was a very pleasant surprise. It was very clean, the beds were comfortable and had nice bedding. The restaurant had a great selection. The staff were so incredibly helpful, polite and eager to ensure our stay was excellent.”

“Had a great overnight stay. Lovely room with view on golf course. Nice to have bath with separate shower. Reception team very kind and helpful as were the staff in Roosters restaurant and the breakfast room. I took advantage of the nearby included gym and pool (12 min drive or the hotel also has a free bookable shuttle). All in all I was very impressed.”

“Helpful staff & smooth check in. We didn’t have breakfast so can’t comment on that. The pub itself was good for food competitively priced, which can be ordered thru the app (along with drinks) The drinks we had an issue with - there were drinks on the app that weren’t available at the bar, the glasses had lipstick marks on them so washing is an issue & we were served a Fentiman’s Dandelion & Burdock drink 6 months out of date so stock rotation is a problem here. Our room only had a fan to keep...

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“Great location, I’ve stayed here many times over the past few years. Hotel offers free car parking. And great views of Jubilee Campus. The Flexi card (to access the room using my phone) didn’t work. So I had to get a physical card. But other than that - a straightforward visit. Sometimes noise from the atrium did echo around the building - but it wasn’t a huge problem”

“Arrived on Sunday evening. Had been held up at an engagement but had a table booked during my journey for 20.45. Arrived at the pub/reception at 20.53 (booking line stated I had a 15 minute grace period). Told rather rudely that the kitchen had closed ages ago. I pointed out that I'd booked a table for 20.45 to which the reply was 'well it's now 20.53'. I stated that the booking said there was a 15 minute grace period and I had been stuck in traffic during my 2 hours drive, so couldn't help...