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Hotel New Palace

3.0 star property
Hotel in Shingu with a restaurant

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Photo gallery for Hotel New Palace

Restaurant
Down comforters, desk, blackout drapes, free WiFi
Public bath
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Twin Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Single Twin Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 23.0 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Single Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room - Non-smoking

Down comforters, desk, blackout drapes, free WiFi

Single Room - Non-smoking

  • Sleeps 1
  • 1 Double Bed

Single Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

Double Room With Bath

  • Sleeps 2
  • 1 Double Bed

Double Room With Bath

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Room

  • Sleeps 5
  • 5 Twin Futons

Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
7683-18 Shingu, Shingu, Wakayama, 6470081

What's nearby

  • Kumano Hayatama Taisha - 12 min walk - 0.7 miles
  • Kamikura Shrine - 19 min walk - 1.0 mile
  • Kihocho Umigame Park - 6 min drive - 4.6 miles
  • Nachi Waterfall - 17 min drive - 13.2 miles
  • Kumano Nachi Taisha Shrine - 19 min drive - 14.0 miles

Getting around

  • Kii-Katsuura Station - 25 min drive

Restaurants

  • ‪新宮亭 - ‬3 min walk
  • ‪マジックピエロ - ‬1 min walk
  • ‪豚珍亭 - ‬4 min walk
  • ‪きのした和食 - ‬3 min walk
  • ‪東宝茶屋 - ‬5 min walk

About this property

Hotel New Palace

Property highlights
Hotel New Palace provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and a banquet hall
  • A TV in the lobby, smoke-free premises, and luggage storage
  • Free newspapers, an elevator, and a vending machine
  • Guest reviews speak well of the overall condition
Room features
All 93 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 21-inch LCD TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property does not allow children

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1540 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Frequently asked questions

Is Hotel New Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Palace?

This hotel doesn't offer parking.

What time is check-in at Hotel New Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Palace?

Check-out is at 10:00 AM.

Where is Hotel New Palace located?

Situated in Shingu, this hotel is within a 15-minute walk of Sacred Sites and Pilgrimage Routes in the Kii Mountain Range, Sato Haruo Memoria Museum, and Kumano Hayatama Taisha. Kamikura Shrine and Yoshino-Kumano National Park are also within 1 mi (2 km).

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Hotel New Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 213 reviews
Rating 8 - Good. 83 out of 213 reviews
Rating 6 - Okay. 23 out of 213 reviews
Rating 4 - Poor. 1 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

william

Liked: Amenities
This was a nice place to stay. Great breakfast and good location.
Stayed 1 night in Mar 2025

8/10 Good

jose

Liked: Cleanliness
Nice hotel for a reasonable cost
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

8/10 Good

Chung-Yin

Liked: Cleanliness, staff & service, amenities
Nice location, just 7 mins walk from JR station
Stayed 1 night in May 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

8/10 Good

yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

8/10 Good

MIWAKO

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Masayoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities
広くてゆったり出来ました。 清潔感もあり良かったです。
Stayed 2 nights in Dec 2024

8/10 Good

Carter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

CHIHSHEN

Liked: Staff & service
浴缸水很小之外，其餘不錯。
Stayed 1 night in Jan 2025

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シングルの部屋が広い。スペースに余裕があって過ごしやすい部屋でした。新宮駅から徒歩5分でアクセスもいいです。
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、周辺も静かで良かったです。
Stayed 1 night in Jan 2025

10/10 Excellent

Tetsuya

Stayed 1 night in Dec 2024

10/10 Excellent

Yuusi

Liked: Cleanliness, staff & service, property conditions & facilities
大晦日と言うことで　年越しそばのサービスなどとてもきめ細かいサービスでした
Stayed 1 night in Dec 2024

10/10 Excellent

Akiko

Stayed 1 night in Dec 2024

8/10 Good

hiroko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

katsuyuki

Liked: Staff & service
値段相応かなぁ
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

コーヒーがないのはちょっと残念

部屋の広さ、明るさは2人での宿泊には十分快適でした。ただドリンクは粉末の日本茶しかなく、コーヒーや紅茶が飲みたい方は要注意です。
Stayed 1 night in Nov 2024

8/10 Good

Carter

Liked: Cleanliness, staff & service, room comfort
いつも安定してるホテル 周りのホテルよりも綺麗です。
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024