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The Britannia Inn Hotel

Property class: 2

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Exterior - The Britannia Inn Hotel (Sherborne)
Property grounds - The Britannia Inn Hotel (Sherborne)
Living area - The Britannia Inn Hotel (Sherborne)
Room - The Britannia Inn Hotel (Sherborne)
Dining - The Britannia Inn Hotel (Sherborne)
Take advantage of a garden, a bar, and a restaurant at The Britannia Inn Hotel. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Single Room, Private Bathroom

  • Sleeps 1
  • 2 Twin Beds

Deluxe Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Deluxe Ensuite Apartment with Bath-Street View

  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Located in Sherborne, The Britannia Inn Hotel is in the city center and near a train station. Sherborne Abbey and St John's Almshouses are local landmarks, and some of the area's attractions include Westlands Sports and Fitness Centre and Gartell Light Railway. Badger Watch Dorset and Sturminster Newton Leisure Centre are also worth visiting. Visit our Sherborne travel guide
View more Inns in Sherborne
Map
Westbury, Sherborne, England, DT9 3EH

What's nearby

  • Sherborne Abbey
    2 min walk - 0.1 miles
  • Global Images Gallery
    5 min walk - 0.3 miles
  • St John's Almshouses
    8 min walk - 0.4 miles
  • Sherborne Steam and Waterwheel Centre
    13 min walk - 0.7 miles
  • Sherborne Castle
    3 min drive - 1.3 miles

Getting around

  • Sherborne Station
    4 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    76 min drive

Restaurants

  • The Digby Tap
    1 min walk
  • The George Hotel
    8 min walk
  • The Clockspire
    5 min drive
  • Reeve the Baker
    4 min walk
  • The Rose and Crown Inn Sherborne
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sherborne Thai

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Britannia Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Britannia Inn Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at The Britannia Inn Hotel?

Check-out is at 10 AM.

Does The Britannia Inn Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Britannia Inn Hotel located?

Located in the heart of Sherborne, this inn is steps from Pageant Gardens, Sherborne Abbey, and Sherborne Museum. Global Images Gallery and St John's Almshouses are also within 10 minutes. Sherborne Station is only a 4-minute walk.

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Reviews

The Britannia Inn Hotel Reviews

7.4

Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 17 out of 59 reviews
Rating 4 - Poor. 7 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

Reviews

Verified review

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Down Not Told

I was not informed that my hotel had closed down prior to arriving at 2200 in a small town with nowhere to stay. Luckily I was able to find local accommodation!
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
I booked a room over a year in advance as we were going to a wedding close to the inn. It cost £120. On checking in I thought the property looked very run down, and the breakfast had now been downgraded to “continental”, although I had paid for full English. Our room was clean and bed comfortable but shower had mildew iinside and soap was left from previous visitor! In the morning we went to grubby breakfast room which offered instant coffee, cereal and dubious sliced bread. We left to go out for breakfast. There was no staff In the building and when I needed to contact staff on the emergency number nobody answered the ‘phone. Disgracefully over priced and looks as though it hasn’t been painted or cleaned for decades. Unusual compared to other Sherborne properties.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Sheila

Disliked: Staff & service, property conditions & facilities, room comfort

Stressful and disappointing experience.

Great difficulty in checking in. Owners away and left wrong number on answer-phone. Correct one appeared on paper in window some hours late. Serve yourself breakfast but no milk for cereals, and very limited other items. The room was clean, spacious and well-appointed. The overall condition was of the place was poor.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
The hotel - now called "Maddogs" - was very conveniently placed. The room was adequate. However, I was not prepared when Breakfast was an entirely "do-it-yourself "! There were two sliced loves, a choice of serials, orange joice were no staff on the premises,
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking and nothing for breakfast. Otherwise a pleasant experience. Some confussion when it came to pay the bill
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and eager to help. The breakfast was great- made to order! The only part of my stay that was disappointing was that it wasn’t made clear to me that I needed to pre-arrange entry to the property on a Monday because the pub didn’t open until 5pm. Luckily, I had an alternative place to catch a bit of sleep after a red eye flight. Other than that, was very comfortable and clean.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location.

This is a typical old British pub in a great location in historical centre.The rooms have been renovated very comfortably as well.It has a friendly atmosphere.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitllity and service, very welcomming and willi ng to help you in any manor possible to ensure a good stsy
Stayed 1 night in May 2019
Verified review

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good and the surrounding area is absolutely stunning. Would have preferred to have the private bathroom in the room but other than that everything was fine.
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Lesley

Disliked: Staff & service

Xmas 2018

Xmas break seeing family booked early very disappointed on arrival was told there was no breakfast as the Britannia was closed all over Christmas yet my booking clearly states breakfast included we were the only people staying there we were given £30 refund but was still charged £160 if the management had emailed me and explained the change in circumstances we would have made other arrangements so we where left to our own devices would not recommend going to stay there at Christmas very unprofessional and not the way to run a b/b you are either open or closed unacceptable.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location in centre of town

Was made very welcome. Had very good food but service was a bit slow on Saturday evening.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I had never stayed here before so didn't know what to expect. I was pleasantly surprised. I was greeted straight away in a friendly helpful manner. My room was very comfortable at the front . Slept very well in a comfortable bed. Usual facilities tea coffee etc. WiFi with a good signal strength. I was upgraded to a twin room with en-suite bathroom which was small but big enough. There was no hot water coming from the wash basin tap and the shower head sprayed water from its side. But these are minor points which will I am told will be rectified in the near future as the hotel is being refurbished at this time. The coked full English breakfast was plentiful and well cooked and presented. Overall a very enjoyable stay.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Mike

Liked: Cleanliness, staff & service

Well located

Warm and friendly welcome - room was adequate but tired and rather hot overnight. Excellent breakfast. Well located. No parking. We were only staying one night and it was fine for that purpose.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it!

Great place, really good value, lovely town/location and very nice people.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was in a very good position for the town,it will be superb when the improvements are finished. We would stay there again.
Verified review

4/10 Poor

Nellie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold. Lack of cleanliness. Good location

No loo roll, had to go searching to find some in another room (no staff around to ask). No heating in bathroom (it was February) , had to find someone to ask for heating in bedroom (which then went off). Bathroom and shower mouldy. Carpets need a good clean. Uncomfortable bed. No bar available due to building work. Didn't bother with breakfast - overall cleanliness didn't bode well for kitchen. Hotel now renamed Mad Dog. Chef there made a note of my concerns at the time and seemed genuinely concerned.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Tallrobbie

Liked: Staff & service
Disliked: Property conditions & facilities

Bathroom needs an overall

This is a very friendly hotel in a good location. Bedroom was comfortable and clean. Heating came on and room became hot and stuffy. Bathroom shower cubicle, tiles and sink surround had a lot of black mould/mildew. Real shame as a little bit of investment and cleaning in the bathroom would change the whole room.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding small inn.

This is an excellent small inn conveniently located in the center of Sherborne. The staff were exceptionally friendly and helpful, the food was excellent and our room and bathroom very comfortable. We have no hesitation in highly recommending the Britannia Inn.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

SG

Liked: Cleanliness, staff & service

Good for a short stay but don't expect luxury ....

We found the Britannia welcoming and convenient to the Abbey and the town centre. The staff were both welcoming and very friendly. The beds were clean and comfortable, shower room clean with a good hot shower.( Staff had to be asked twice however for some soap for hand washing ) Noise from the WC and basin waste disposal system was appalling and neither could be used at night. Tea and coffee supplies were ample - pity about UHT milk cartons but normal I suppose.The room was a bit cramped and clothes hanging rail was both behind the exit door and over the kettle and tea making space! This seemed potentially dangerous to our eyes. Slept well except for rowdy lads playing football outside the inn after the drinking time had finished. The cooked breakfast was good but ' help yourselves to cereals and juice' would have helped us locate what was on offer. Breakfast was plentiful but served in the bar area with a very shabby floor on the first morning and the restaurant on the second. Parking was possible outside but restricted within certain hours - we parked elsewhere and had to wheel our luggage from some distance away. If we needed to we might stay again but only at favourable rates. We would not recommend to friends because of the parking and toilet noise at night.
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Fantastic customer service and good selection of beer. Breakfast was top quality. Relaxing atmosphere.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
there isn't really any parking; wifi almost non existent; over priced for the state of the room, can't get a VAT invoice or receipt, excellent location for visiting Sherborne, the "private bathroom" is down a corridor, food is generally awesome
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Fai9alTB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The Britannia Inn was lovely and just overall, a great stay in Sherborne, and I loved it, the staff were friendly and very helpful with a lot, made you feel welcomed as if it was your own home, definately I place I would stay again
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

50 years on

Terrific! My parents used to stay in the Britannia when they came to visit me at school and I'm pretty sure that I slept in the same room as they did - 50 years ago!
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing

The write up said FREE CAR PARKING. There is no car parking. We had to use a long stay car park some walk from the hotel which was not good as my wife suffers from COPD. Also the car was not left in a secure area overnight. The tourist information suggested asking for our parking fee to be paid by the hotel but this was not forthcoming when we asked at reception. The room was clean but disappointing. Only one bedside lamp for one of the beds, my wife found the room cold and we only partially solved this by putting a bath towel on the floor at the door to seal the enormous gap between the bottom of the floor and the carpet. It may be a coincidence but her lung condition deteriorated after returning home. No comfortable chair/s
Verified review

6/10 Okay

HWalker 1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No parking

Hotel was generally fine. with good breakfast and friendly and polite staff.Despite hotel.com stating there was parking this is untrue. I had to park two streets away outside the police station. Had I known there was no parking I would not have selected this hotel. The owner said it should not have mentioned that there was parking, and this has caused problems in the past. Despite this, my car was undamaged and I enjoyed my visit.