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The Shrubbery Hotel

3.0 star property
Travelers start their day with a cooked-to-order breakfast before finding tranquility in the garden's peaceful atmosphere at this welcoming hotel

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Photo gallery for The Shrubbery Hotel

A dining area with tables and chairs, a chandelier, a window with blinds, and a cabinet with glass doors. - The Shrubbery Hotel (Shepton Mallet)
A stone building with multiple windows, a car parked in front, and a sign indicating a restaurant. - The Shrubbery Hotel (Shepton Mallet)
A well-maintained outdoor patio area with a lawn, seating arrangements, and potted plants. - The Shrubbery Hotel (Shepton Mallet)
A bar area with stools, a counter, and a variety of bottles. - The Shrubbery Hotel (Shepton Mallet)
A bedroom with a bed, a nightstand, a lamp, and a framed picture on the wall. - The Shrubbery Hotel (Shepton Mallet)
The Shrubbery Hotel, surrounded by serene gardens, offers a personalized breakfast and a daily manager's reception for a hospitable touch. Public area WiFi keeps guests connected. After exploring, unwind at the on-site bar and restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A bedroom with a bed, a nightstand, a lamp, and a framed picture on the wall.

Standard Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

A bedroom with two beds, a window with a view of the outside, a wooden dresser, and a mirror on the wall.

Family Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Shepton Mallet, The Shrubbery Hotel is in the suburbs. Kilver Court and Clarks Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cheddar Gorge and Mendip Hills. Longleat Safari and Adventure Park and Royal Bath and West Showground are also worth visiting. Visit our Shepton Mallet travel guide
Map
17 Commercial Rd, Shepton Mallet, England, BA4 5BU

What's nearby

  • A large Gothic cathedral with twin towers and intricate stonework.
    Wells Cathedral
    16 min drive - 6.5 miles
  • A winding road through a mountainous landscape with rocky cliffs and grassy areas.
    Cheddar Gorge
    24 min drive - 19.5 miles
  • Two lemurs on a grassy field.
    Longleat Safari and Adventure Park
    32 min drive - 21.2 miles
  • Kilver Court
    14 min walk - 0.8 miles
  • Royal Bath and West Showground
    8 min drive - 3.8 miles

Getting around

  • Castle Cary Station
    13 min drive
  • Bristol International Airport (BRS)
    43 min drive

Restaurants

  • The Cheeky Bean
    3 min walk
  • Costa Coffee
    6 min walk
  • The Thatched Cottage Inn
    2 min drive
  • Meal Machine
    18 min walk
  • The George Inn
    5 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 4.95 to 12.95 for adults and GBP 4.95 to 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 10:00 PM and 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 4.95 to 12.95 for adults, and GBP 4.95 to 12.95 for children
  • Late check-in fee: GBP 20 for check-in between 10:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Shrubbery Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Shrubbery Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– 11:00 PM for a fee of GBP 20.

What time is check-out at The Shrubbery Hotel?

Check-out is at 10:00 AM.

Where is The Shrubbery Hotel located?

Situated in the suburbs, this hotel is 0.7 mi (1.1 km) from Kilver Court and within 6 mi (10 km) of Royal Bath and West Showground and Glastonbury Festival Site. Wells Cathedral and Wells & Mendip Museum are also within 6 mi (10 km).

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Reviews

The Shrubbery Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Amenities

9.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a visit to local show, in the main we had a really good stay and would stay again if we were in the area.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Connie

Disliked: Cleanliness
Car park was good. Never stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay, very clean room and comfy bed. The staff were really friendly and attentive. The hotel it self was very nice for a really old building which still have the
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly and efficient staff. Top for cleanliness. Great options for food.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was a good size and it was nice and clean. It was also warm and cosy. As was explained by the current owners, the room needs updating over time.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great find in the heart of Shepton, with a nice bar area, garden and breakfast. Staff were all friendly and helpful. Rooms were also spacious and clean.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We were warmly welcomed and all the staff were hard working and friendly. The hotel is in a central position with parking. We enjoyed a home cooked evening meal and a good breakfast. We wouldn't hesitate to stay there again if we were in the area.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable

Staff very helpful. Bit dated but comfortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, comfortable, little room.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at The Shrubbery Hotel, Radstock

Ideally suited for my needs, near my place of work and good steady WiFi/Broadband in the room I had. Ate dinner in the bar of the hotel,. excellent and breakfast in the dinning room, excellent.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely personal service

Stayed three times now Lovely personal service Couple of times our youngest with special needs was with us and they were excellent Will be using them again for sure
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy hotel
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled 4 hours for a family funeral & stayed 2 nights . The wake was also held here & the staff was superb & very helpful. We would definitely stay here again & recommend to friends & family .
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is rated 3* which is fair,Staff friendly and helpful,rooms adequate, clean and comfortably, nice little garden to sit and have something to eat and drink, good parking room.would book again if visiting this area.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Tammra

Liked: Cleanliness, staff & service, property conditions & facilities
Located well and had decent parking!! Was cold but heat came on for a bit then by time fell asleep was fine bed soft but big!! Overall nice stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are local to the hotel and stayed here for a few nights whilst some work was done on our home. We pop in frequently for breakfast anyway as it’s excellent value and very customisable, but found the room & service to be very good as well!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Place was ok but Room Family room for 3 Adults was Small Single Bed had very soft mattress more for a child
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with a sumptuous duvet (although I was told that room 101 was the last room to have one like that). Friendly and helpful staff. There's a Morrisons Local convenience store within 1 minute walk. The only drawbacks were the rather mean check-out time of 10am and the lack of double glazing meaning that the odd lorry on the A361 immediately outside were occasionally disturbing for a light sleeper in the morning after about 7am.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Back*Basics

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anne

Stayed 1 night in Aug 2025
Verified review

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024