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The Horseshoe Inn

4.0 star property
Bed & breakfast in Shepton Mallet with a restaurant and a bar

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Photo gallery for The Horseshoe Inn

Bar (on property)
Classic Double Room, Shared Bathroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Terrace/patio
Classic Double Room, Shared Bathroom | 1 bedroom, individually decorated, iron/ironing board, free WiFi
Exterior

Popular amenities

  • Bar
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

View all photos for Classic Single Room, Shared Bathroom

Classic Single Room, Shared Bathroom | 1 bedroom, individually decorated, iron/ironing board, free WiFi

Classic Single Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Heating
Smart TV
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Shared Bathroom

Classic Double Room, Shared Bathroom | 1 bedroom, individually decorated, iron/ironing board, free WiFi

Classic Double Room, Shared Bathroom

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Deck/patio
Individually decorated
Heating
Smart TV
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Bowlish, Shepton Mallet, England, BA4 3JG

What's nearby

  • Kilver Court - 20 min walk - 1.1 miles
  • Royal Bath and West Showground - 7 min drive - 4.0 miles
  • Wells Bishop's Palace - 9 min drive - 5.0 miles
  • Wells Cathedral - 10 min drive - 5.5 miles
  • Wookey Hole Caves - 18 min drive - 8.6 miles

Getting around

  • Castle Cary Station - 15 min drive
  • Bristol International Airport (BRS) - 42 min drive

Restaurants

  • ‪Cider Bus - ‬10 min drive
  • ‪Mughal Empire - ‬9 min walk
  • ‪The Coffee Den - ‬6 min drive
  • ‪Thatched Cottage - ‬3 min drive
  • ‪The George Inn - ‬4 min drive

About this property

The Horseshoe Inn

Upscale bed & breakfast in a rural location
At The Horseshoe Inn, you can look forward to a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free bicycle rentals, luggage storage, and coffee/tea in the lobby
  • A TV in the lobby and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi.
Extra amenities include:
  • Rainfall showers and free toiletries
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

The Horseshoe Shepton Mallet
The Horseshoe Inn Shepton Mallet
The Horseshoe Inn Bed & breakfast
The Horseshoe Inn Bed & breakfast Shepton Mallet

Frequently asked questions

Is The Horseshoe Inn pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Horseshoe Inn?

The Horseshoe Inn doesn't offer parking.

What time is check-in at The Horseshoe Inn?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Horseshoe Inn?

Check-out is at 11:00 AM.

Where is The Horseshoe Inn located?

Situated in a rural location, this bed & breakfast is 1 mi (1.6 km) from Kilver Court and within 6 mi (10 km) of Royal Bath and West Showground and Wells Cathedral. Wells & Mendip Museum and Mendip Hills are also within 6 mi (10 km).

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The Horseshoe Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 58 reviews
Rating 8 - Good. 20 out of 58 reviews
Rating 6 - Okay. 11 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 5 out of 58 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service
I was running late so phoned ahead and they extended check-in time and staff were really helpful and friendly on arrival.
Stayed 1 night in Jul 2025

8/10 Good

Hielen

Liked: Staff & service
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamie booked us in last minute and the room was perfect, thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly anf clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly place to stay.

Absolutely fine accommodation above a pub. Shared bathroom, but with a very nice shower.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great food dog friendly friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Janet

Nice Place
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great
Stayed 2 nights in Oct 2023

8/10 Good

BARRY

Liked: Cleanliness, staff & service
Staff very helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome from owners. Excellent breakfast. Would stay again.
Stayed 1 night in Aug 2023

8/10 Good

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfectly good for the value. Good stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel and Spiteful Owners

Check in was clumsy as hotel isn’t open on Mondays. Rooms were basic, but dated and in need of renovation. 2nd night room was invaded by vermin coming through floor after eating through carpet. Had to sleep in car through fear and didn’t return. Asked for refund but refused and false allegation's of drug taking on property to counter claim for refund
Stayed 4 nights in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed and lovely place to stay. I wish I could have stayed more days. Very friendly restaurant and pub downstairs, everything taken care of. The area is accessible by bus in either direction (Wells or Bath) and the town itself is highly walkable. I would stay there again.
Stayed 1 night in Jul 2023

6/10 Okay

Nadira

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the pictures
Stayed 1 night in Nov 2024

8/10 Good

David

A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
Stayed 2 nights in May 2024

10/10 Excellent

marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jenny and Dave

Needs ensuite facilities but it is early days for them so excellent stay otherwise.very friendly atmosphere and excellent food-well done chef. Comes complete with VERY friendly cat!!!
Stayed 1 night in May 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Welcoming small inn

Staff were welcoming and helpful. Kitchen was closing by the time I arrived at 20:50, but I got a fantastic pizza. Good beer. Room was clean and comfortable, if a bit tired. Separate shower room and toilet were clean with quality toiletries. However ceiling light wasn't working. I'd stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Room ok for the money. Food good but they did not have the likes off mushrooms or beans as listed. Breakfast was full English for £10.00 or a bacon sandwich was the same price.
Stayed 1 night in Jul 2023

6/10 Okay

David

Liked: Staff & service, room comfort
Lovely pub with great owners and good homemade Italian food, only downside was the actual room unfortunately ,shower in need of refurbishment including shower door not fixed properly to shower. the kettle has obviously not been used in months as it had mould inside,tried cleaning it and boiled it a few times but decided not to make tea in the end as I was put off. I’m sure the owners would have replaced the kettle if I raised the issue but as we were tired decided not to make a fuss. Lovely pub but unfortunately the room needs a some TLC , would happily stay again in future if improvements are carry out to rooms .
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Disliked: Property conditions & facilities, room comfort
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
Stayed 1 night in Mar 2024

8/10 Good

wendy

Liked: Staff & service
Needs some TLC
Stayed 2 nights in Jan 2024