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The Dusthole

Property class: 3

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Photo gallery for The Dusthole

Lobby - The Dusthole (Shepton Mallet)
Bar (on property) - The Dusthole (Shepton Mallet)
Exterior - The Dusthole (Shepton Mallet)
Bar (on property) - The Dusthole (Shepton Mallet)
Superior Double Room, Ensuite - The Dusthole (Shepton Mallet)
At The Dusthole, you can look forward to free breakfast, a bar, and a restaurant. Stay connected with free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, Ensuite (Tree House)

Superior Double Room, Ensuite (Tree House)

Superior Double Room, Ensuite (Tree House)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Ensuite (Super-king)

Superior Suite, Ensuite (Super-king)

Superior Suite, Ensuite (Super-king)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Ensuite

Room

Superior Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite (Adjoining Rooms)

Suite, Ensuite (Adjoining Rooms)

Suite, Ensuite (Adjoining Rooms)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Ensuite (Four-poster)

Superior Double Room, Ensuite (Four-poster)

Superior Double Room, Ensuite (Four-poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Cottage, Ensuite, Courtyard View (1bed cottage )

Luxury Cottage, Ensuite, Courtyard View (1bed cottage ) | Exterior

Luxury Cottage, Ensuite, Courtyard View (1bed cottage )

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shepton Mallet is home to The Dusthole. Avalon Vineyard and Farrington Park Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Longleat Safari and Adventure Park and Royal Bath and West Showground. Glastonbury Festival Site and Wells & Mendip Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Shepton Mallet travel guide
View more Guest Houses in Shepton Mallet
Map
Garston Street, Shepton Mallet, England, BA4 5LN

What's nearby

  • A large Gothic cathedral with twin towers and intricate stonework.
    Wells Cathedral
    16 min drive - 11.9 miles
  • A winding road through a mountainous landscape with rocky cliffs and grassy areas.
    Cheddar Gorge
    24 min drive - 19.5 miles
  • A camel in a grassy field with other camels in the background.
    Longleat Safari and Adventure Park
    31 min drive - 20.8 miles
  • Kilver Court
    6 min walk - 0.4 miles
  • Royal Bath and West Showground
    7 min drive - 4.0 miles

Getting around

  • Castle Cary Station
    14 min drive
  • Bristol International Airport (BRS)
    42 min drive

Restaurants

  • The Cheeky Bean
    4 min walk
  • Costa Coffee
    12 min walk
  • The Oakhill Inn
    4 min drive
  • Shepton Brasserie
    8 min walk
  • The Thatched Cottage Inn
    17 min walk

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The Crossways
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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Is The Dusthole pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Dusthole?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

What time is check-out at The Dusthole?

Check-out is at 11:00 AM.

Where is The Dusthole located?

Situated in Shepton Mallet, this guesthouse is 0.3 mi (0.5 km) from Kilver Court and within 6 mi (10 km) of Royal Bath and West Showground and Glastonbury Festival Site. Wells Cathedral and Wells & Mendip Museum are also within 6 mi (10 km).

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Reviews

The Dusthole Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 6 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

Reviews

Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, good food, really enjoyed my stay, thanks Tony
Verified review

8/10 Good

Christopher

Dust hole kings arms

This is eclectic hotel, pub. Great service, good food, great host, tony. Walking access to local church and town, near to wells cathedral and town.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nightmare !!!

no one to check us in on arrival .found a cleaner who found the owner who checked us in .we asked if we could have a drink as we had been travelling a long way and he said no as he runs it on his own so told us to walk to town and find a coffee shop !!! had a meal that night which was cooked by owner.but bar was only open for a short time.owner has a very large dog an Akita which was allowed to poo in outside seating area .this was not cleaned up once in the 3 days we were there. the place is cetainly run down i think the owner has given up as there was no staff at all.no cleaning in bedroom or clean towels the whole time we were there\ only one tiny bulb in ceiling in bathroom other 6 six not working much the same in bedroom and correctly named The Dusthole because thats what it was.the place needs a complete refit and is nothing like the website says.it was our worst nightmare and would never stay there again
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay here. Very personalized service and great food cooked to order. Huge bathtub and super comfy beds. If you are ghost hunters you should definitely come to this 17th century guest house where we heard a disembodied voice greet us hello and then ‘farewell’ when leaving!! Altogether a wonderful experience. Lots of character and a super sweet dog. The building is very old and hence the walls and floors are crooked which adds to the character and highlights just how old and unique the property is. Highly recommended!
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old building full of character and great decor. Very clean throughout. The owner-chef, Tony, is a great guy and very modest i discovered. Having chatted a fair bit, i only discovered from a newspaper clipping in the corner of the restaurant that Marco Pieirre White once popped in for a coffee, ended staying for 2 hours chatting with Tony about the restaurant and hotel sectors and then returned the following day to enjoy Tony's Sunday lunch. I was going write how good Tony's food is, but i guess that tells you all you need to know. I look forward to my next trip to the Dusthole. Thanks again
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusty Hole welcomes all

A unique hotel that surprised! Loved the old parts of the pub, the room was clean, very comfortable and breakfasr was fab. Would highly recommend staying here if are in Shepton Mallett.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Old and quirky
Stayed 5 nights in Jul 2021
Verified review

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable friendly hotel

Very relaxing stay. Made welcome by owner Tony who was very informative about history of hotel and area.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky place.Tony very good host
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was very welcoming. The property is beautiful and cosy. Would definitely come back
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ood stay

Very comfortably and quirky pud. Food was excellent and plenty of it... the landlord was a star very funny guy.. I would stay again
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Nice friendly guy who runs the place.
Stayed 1 night in May 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
This property is not suitably for people who don’t like snarling, barking, very large aggressive, very large, unrestrained dogs.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

David

Liked: Staff & service

Old Coaching inn with charm.

A warm welcome awaits you at the DustHole in Shepton Mallet as long as you don't get eaten by their dog whilst trying to get in after dark that is. Good food, but bedrooms small and in need of updating.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted, wonderful food and ale , comfy room , ideal commuting for work .
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Property was full of character
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At least the bed linen was clean and the bathroom passable but it's obviously called the Dusthole for a reason! Only stayed one night in the end. Previous negative reviews sum it up perfectly - it needs closing down and complete refurbishment with new management. Christmas decorations around the bar in September......seriously??? Nothing like the photos.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Unloved & Disappointing

Disappointing especially considering the price, even more though we didn’t feel welcome at all, such a shame as it’s a lovely interesting old building full of history which needs respect and a lot of maintenance which didn’t appear to be happening, felt the owner has fallen out of love with the business and it was obvious he wants to leave, didn’t look like anything had been touched or cleaned for a long time, 2016 tourist info leaflets, nothing up to date to promote area, no bulbs in lampshades, old toiletries, out of date food in the breakfast area, home cooked food advertised on bar/breakfast menu, what we had did not look or taste like it, a better meal had at a Wetherspoons and half the price! I would not normally leave a review but felt a need to share. Felt in need of a nice break following a house move, unfortunately a bad choice made on this occasion.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Exquisite food, exceptional breakfast of great quality locally sourced produce. Room clean and well kept, hallways a little tired . Owner somewhat indifferent...great shame. Tucked away but handy for local shops and a stones throw from Ex HM Prison for tours.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V unusual , quirky in a good way . Good service , hot home cooking, friendly staff. Lots of character
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

It’s a very old property and the plumbing is very old and noisy. Unfortunately some people are not so caring for others and flush the toilet in the middle of the night. The breakfast was very good. It’s not an ideal place for disabled persons. Uneven and a little difficult to walk as no level floors.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Old hotel that is in considerable need of updating. Basic service from bar, restaurant reasonable.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed with cleanliness and general condition clearly hadn’t been cleaned or checked before our stay . Shower had no water pressure at all
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old World charm

Nice old world pub. Good atmosphere and we were well looked after.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Tired

Looking very tired now. Nothing like the photos. Especially the lodges Breakfast was good though But definitely not good value for money
Stayed 1 night in Aug 2018