Is The Highwayman Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Highwayman Inn?

Self parking is free at this property.

What time is check-in at The Highwayman Inn?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Where is The Highwayman Inn located?

Situated in Shepton Mallet, this inn is 1.9 mi (3 km) from Royal Bath and West Showground and within 9 mi (15 km) of Wells Cathedral and Wells Bishop's Palace. Glastonbury Tor and Chalice Well are also within 9 mi (15 km).

10/10 Excellent

Russell

Oct 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good location for westfest

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Jul 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place very reasonable

Very reasonably priced accomodation , clean and tidy throughout .Nice food and lovely staff very friendly we really enjoyed our stay

Stayed 2 nights in Jul 2023

10/10 Excellent

Nicola

Oct 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, the staff were very welcoming and polite. Room was lovely and clean.

Stayed 1 night in Oct 2023

8/10 Good

K

Sep 29, 2022

Liked: Staff & service, room comfort

Stop over

Very Friendly place to stay with reasonable food and a large car park

Stayed 1 night in Sep 2022

8/10 Good

Daniel

Apr 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our third time staying at a pub/inn. Very nice

Stayed 1 night in Apr 2024

8/10 Good

Sarah

Jan 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean, value for what we paid. The staff were friendly, helpful and very hard working. Breakfast was fantastic. Ideal for a quick overnight stop.

Stayed 1 night in Jan 2023

10/10 Excellent

D

Nov 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect all round

Stayed 1 night in Nov 2023

8/10 Good

Jeremy

Mar 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Welcoming staff . Rooms a little dated but comfortable . Good value for the area

Stayed 1 night in Mar 2023

8/10 Good

Simon

Sep 24, 2023

Liked: Cleanliness, staff & service

Looking for a place to sleep then it’s ideal, comfortable bed, good shower, lots of parking, quiet. Basic accommodation and a little tired but pretty clean. The pub does good food but closes pretty early during the week.

Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Sep 19, 2022

Liked: Staff & service, room comfort

All fine

A adequate stay ..room comfortable and quiet ..staff very helpful ..

Stayed 2 nights in Sep 2022

10/10 Excellent

susie

Jun 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4*

GOOD APART FROM CHOOSING THE HOTEL WITH INTENTION OF USING THE FACILITY OF THE BAR TO FIND IT CLOSED AT 7PM WHICH WAS DISAPPOINTING. THE ROOM WAS SPOTLESSLY CLEAN AND COMFORTABLE.

Stayed 1 night in Jun 2024

8/10 Good

Roger

Apr 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly.

Country pub come hotel, nice friendly staff, good evening meal in pub, room comfortable and clean, plenty of towels and good bed, heatinf works well, only 1 downside they are unable to do any breakfasts which was a pity but not a major problem.

Stayed 1 night in Apr 2023

8/10 Good

Pete

Nov 6, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All excellent just didn't have the atmosphere I was expecting in the pub (that could be me) The views were really nice apart from the tire place across the road

8/10 Good

francis

Jul 19, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just dated

Stayed 1 night in Jul 2022

6/10 Okay

Susan

Sep 26, 2022

Liked: Cleanliness, room comfort

Getting there.

Small room with low beams. Clean and plenty of towels. Attached pub good pub dinner but non cooked breakfast options limited and therefore pricey. Cooked breakfast was good. Looks like they are updating and trying hard. Free plentiful parking.

Stayed 2 nights in Sep 2022

6/10 Okay

Helene

Apr 7, 2023

Liked: Cleanliness, staff & service

Room was clean and a good size. Remote for TV had no batteries. Bathroom had mould. Property generally a bit run down.

Stayed 1 night in Apr 2023

4/10 Poor

William

Mar 28, 2024

Disliked: Cleanliness, property conditions & facilities

Mattress was very uncomfortable - could feel all the springs through the lining. No breakfast available. Other meals limited. Shower cubicle not cleaned. Overall, won't be going back.

Stayed 2 nights in Mar 2024

2/10 Terrible

S G

Mar 18, 2024

Disliked: Cleanliness, property conditions & facilities

Disappointed

Not what we were expecting. The service area was covered in peeling wall paper, selotape and almost non existent paintwork. One firedoor remained propped open with a fire hydrant throughout our 3 day stay.Our room and bathroom had long term dust and mould and the toilet seat was broken. Evening meal menu was from commercial pre-prepared frozen packets and on arrival we were advised that the hotel does not offer any form of breakfast. No mention of that in the on-line booking blurb. The worst selection we have made for many a long year.

Stayed 3 nights in Mar 2024

6/10 Okay

Andrei

Apr 9, 2023

Liked: Cleanliness, staff & service

Traditional inn conveniently located

We need a place to stay the night on our way to East Somerset Railway and Longleat, and the Highwayman Inn provided exactly what we needed. It is reasonably easy to find and to far off the road. The pub was buzzing on Friday evening, with children birthday parties as well locals coming for food and drink. Staff are friendly and the food is good. Our room was very spacious but a little tired. Bed was a little too soft (but then I have a bad back, so hyper-sensitive to these things). Bathroom was good size but there was mildew and signs of damp near the window. The wardrobe was a small and did not have any usable hangers. The pub is closed in the morning (so no breakfast) but a kettle with a good selection of teas is provided. All in all, if a no-frills traditional inn is what you are after, this is it.

Stayed 1 night in Apr 2023

6/10 Okay

Zoe

Mar 26, 2024

Firstly the manager and her family were lovely. I did find the shower could have been a lot cleaner and the mattress was very uncomfortable. The facilities being above a pub/restaurant were excellent. I was taken back slightly after finding out it had been noted as a haunted hotel which I was unaware about, however once I got past that I did have a laugh with the manager and decided to stay anyway. I do think maybe it would be good to inform people in advance of this somehow as I was away with work and was desperate to sleep. Slightly overpriced in my opinion as I do travel a lot and in comparison to other places it didn’t warrant the £54 a night. Definitely needing a revamp as the wallpaper in the hallways was also falling off visibly not a good look and as I said the mattress definitely needs changing. I’m Not sure I would stay again but the manager and her family were very nice and welcoming all the same. This is an honest review and if your into the supernatural I would definitely recommend.

Stayed 1 night in Mar 2024

4/10 Poor

Rob

Aug 30, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Please trying harder

Well really booked on the quick with several not bad reviews and it was just bed only needed just as a base, Dirty dining area with doors needing to be wiped to show they were once white, musty smell throughout, dusty with dead insects. For an old building and new manager, must give her a break but if you employ family and friends and then come into work after them ( believe me they through a duster over things) no training courses required to push hoover/duster Breakfast was nice size but did not get offered hot drinks, dusty ledges, Route to room had torn tatty wall paper Rooms were a good size bed comfortable tv to small Grouting in the two rooms needed to be cleaned as going black or mouldy Bath panel damaged, blind over window not hiding occupants enough. Situated in an area close to sites we wanted to see so real choice of venue. Kids play area had broken toys Staff spent most of time outside or at most opportunities to vape and socialise. We booked in over the weekend just gone 26/27/28 august leaving bank holiday Monday We could not speak to anyone in person when we come back on Sunday night 2030 hours as the bar area was closed and no staff, Monday morning we had to leave early and had to post the keys as no staff. Just a shame that the staff appeared not to have a clue on running an inn but could serve in bar area To the manager get your staff to look at every room and list the little things you wouldn’t want to see on a snagging list.

Stayed 3 nights in Aug 2022

2/10 Terrible

Jerome

May 26, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience we’ve ever had ever

this must be the worst experience we have ever had in a hotel, really was very poor. We got there about 4 pm and we knew we had to get up early in the morning about 4 am to go to the Show ground for the Shepton Mallet Antiques Fair. We ordered some food, including a medium rare steak and when it came, it was as well done as you’ve ever seen one, it looked like it just came out of the deep fryer dripping with oil and obviously frozen and tasted like rubber. I hate complaining so I had a little bit of it and couldn’t possibly eat it. The chef spends most of his time playing the Fruit Machine and sitting in the Bar area. I thought it couldn’t get any worse and then I went up to the room, the number of the room is number one. We went to bed, early and about 1:30 am we hear this loud thundering sound that woke us both immediately, it sounded like machinery but you couldn’t possibly sleep through it. It was so loud and it went on after that but not as loud as the initial Bang. I am warning you not to stay in that hotel and if you do do not book room one. We could smell the scent of Urine when we first walked into the room and I wish I never booked it. We had stayed there before many years ago and it wasn’t like this. I can honestly say this is the worst experience. We both have ever had, the hotel is noisy too and I advise anybody that reads this. Please hear my words and Avoid this place no matter how bad it is.

Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Jul 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke anbefalt

Stedet var generelt sjuskete og slitt. Det lå mye sigarettsneiper og søppel ved inngangen og det var lite innbydende. Rommet lå i øverste etasje og gangene var små, trange og lave. Vi så en mann som gikk i bakken etter at han stanget i en av de mange takbjelkene. På rommet hadde vi mye som var ødelagt blant annet føner, håndkleststiv, møkkete tekoker, og flekkete rammemadrasser. Det var mye støy fra luftkondisjonsanlegget utenfor vinduet, men den ble heldigvis slått av før kl 22.00. Det var mugg i vinduer og på dusjforheng. Eneste positive var at sengetøy og håndklær var rent, og vi fikk en god natts søvn.

Stayed 1 night in Jul 2024

10/10 Excellent

adrian

Jun 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Sidney

Jun 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable bed Ideal for my needs

Stayed 1 night in Jun 2024

The Highwayman Inn

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