Holiday Inn London - Shepperton by IHG

4.0 star property
Suburban hotel with a fitness center and a sauna

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Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Exterior
Bar (on property)
Fitness facility
Bar (on property)
Holiday Inn London - Shepperton offers a refreshing countryside escape. Unwind in the sauna or steam room after a gym workout. Relax in the indoor pool. In The Wings restaurant serves breakfast to start the day right. Free WiFi and attentive staff complete the experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

Premium Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Shepperton, Holiday Inn London - Shepperton by IHG is in the suburbs and near a train station. Twickenham Stadium and Wimbledon Tennis Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kensington High Street and Westfield London Shopping Centre. Thorpe Park and Chessington World of Adventures are not to be missed.
Map
Felix Lane, Shepperton, England, TW17 8NP

What's nearby

  • Kempton Racecourse - 6 min drive - 2.5 miles
  • Brooklands Museum - 8 min drive - 3.7 miles
  • Thorpe Park - 9 min drive - 6.0 miles
  • Mercedes-Benz World - 10 min drive - 4.7 miles
  • Hampton Court Palace - 11 min drive - 5.1 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Upscale hotel near Thames River
Consider a stay at Holiday Inn London - Shepperton by IHG and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, In The Wings, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a banquet hall
  • A TV in the lobby, a computer station, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 184 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Does Holiday Inn London - Shepperton by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is Holiday Inn London - Shepperton by IHG pet-friendly?

Yes, Holiday Inn London - Shepperton by IHG allows dogs (limit 1 total) with a maximum weight of up to 49 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn London - Shepperton by IHG?

Self parking is available for GBP 8 per day.

What time is check-in at Holiday Inn London - Shepperton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Shepperton by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Shepperton by IHG located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of Thames River and Thames Path. Kempton Racecourse is 3.1 mi (4.9 km) away. Shepperton Station is 24 minutes by foot.

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Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 887 reviews
Rating 8 - Good. 276 out of 887 reviews
Rating 6 - Okay. 134 out of 887 reviews
Rating 4 - Poor. 61 out of 887 reviews
Rating 2 - Terrible. 40 out of 887 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with partner and 3yo while working in the area a few days - stay was great, pool area nice, little play area for kids in the bar and staff were excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Opeoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place for vacation
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
The staff made this property and in a location I needed, room was ok and nice to have a pool there
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service as usual we always feel welcome when we stay here. We would like to point out your receptionist Tea was very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Comfortable and well appointed rooms, helpful and friendly staff, great pool and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and leisure facilities overall really good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything at the Holiday Inn Shepperton on a family weekend including a trip to nearby Hampton Court. Generally a good level of refurbishment throughout. Rooms were comfortable, clean and adequately equiped. Breakfast was good with a lot of choice. We ate at 8am and went back with our teenagers who ate at 10am and both times everything was looking fresh and well stocked. Check in was friendly and helpful. Pool, jacuzzi and sauna were clean with modern changing rooms (lockers and fresh towels). Would recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Really enjoyed my stay
Stayed 2 nights in Jul 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, clean and spacious rooms. Friendly staff. Food ok, breakfast - a good variety but taste was a little disappointing- I've had better, but would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

cletus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean, rooms comfertable, reception and Resturant staff very helpful and friendly. The menu offered good options. The area around the hotel was quiet and safe for kids.
Stayed 2 nights in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, always friendly and helpful! The keys are horrendous, literally just one use and have to reset every time! After staying 2 months it wastes so much time to do every time I go out! For a short stay is bearable
Stayed 6 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Great stay! Easy check in , nice clean room and very noise free considering there were lots of kids in the building on summer holidays. Only downside they were missing a few food items on the menu
Stayed 1 night in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, pool
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Index
Stayed 1 night in Oct 2025

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and welcoming. A special mention about Julie and Lucas ( staff helping at breakfast) who went an extra mile to make sure that we both were looked after and enjoyed our breakfast and our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel & location

This is a very nice hotel in a good location with a nice restaurant & bar. Only negative for us was the location of the room as our room was next to the fire doors which are closed at night so every time someone went through them the door would bang.
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Amazing hotel. Very wonderful staff, great breakfast, beautiful decor. Very nice gardens with exotic birds and wild flowers.
Stayed 7 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the property a number of times and it is clean and quiet with excellent facilities. I did eat in the restaurant again this year, but the standard of food appears to have dropped considerably. This may have been a one off, chef not in etc, but we were disappointed with the food which we did inform the bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great stay , all are needs were catered for . We will be coming back soon.
Stayed 2 nights in Jun 2025

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Food in the restaurant not very good. A few meals in our party were burn But a good breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Torkil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good Hotel,good breakfast but location not good.Far away from everything
Stayed 7 nights in Jul 2025

10/10 Excellent

Ma Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff. Everything you need in one place.
Stayed 2 nights in May 2025

10/10 Excellent

Dhilwara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations but mostly due to the attentive and amazing staff. They were all so lovely and the restaurant staff catered to our needs to the fullest. The kids eat free options were great. The halal option on the afternoon tea was exceptional. We will definitely return again in future. My children enjoyed their stay immensely. Specifically Ishak at front desk, Barbara and Rishu in the Storyboard restaurant and chef Milton.
Family room
Family room
Family room
Table set up
Stayed 2 nights in Aug 2025