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Holiday Inn London - Shepperton by IHG

4.0 star property
Suburban hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Exterior
Bar (on property)
Bar (on property)
Fitness facility

Popular amenities

  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Felix Lane, Shepperton, England, TW17 8NP

What's nearby

  • Kempton Racecourse - 6 min drive - 2.5 miles
  • Thorpe Park - 9 min drive - 6.0 miles
  • Hampton Court Palace - 11 min drive - 5.1 miles
  • Twickenham Stadium - 14 min drive - 8.2 miles
  • Chessington World of Adventures - 17 min drive - 8.5 miles

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Upscale hotel near Thames River
Consider a stay at Holiday Inn London - Shepperton by IHG and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, In The Wings, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a vending machine, and an elevator
  • Meeting rooms, wedding services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 184 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Frequently asked questions

Does Holiday Inn London - Shepperton by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is Holiday Inn London - Shepperton by IHG pet-friendly?

Yes, Holiday Inn London - Shepperton by IHG allows dogs (limit 1 total) with a maximum weight of up to 49 lbs per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn London - Shepperton by IHG?

Self parking is available for GBP 8 per day.

What time is check-in at Holiday Inn London - Shepperton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Shepperton by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Shepperton by IHG located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of Thames River and Thames Path. Kempton Racecourse is 3.1 mi (4.9 km) away. Shepperton Station is 24 minutes by foot.

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Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 339 out of 813 reviews
Rating 8 - Good. 253 out of 813 reviews
Rating 6 - Okay. 126 out of 813 reviews
Rating 4 - Poor. 60 out of 813 reviews
Rating 2 - Terrible. 35 out of 813 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and leisure facilities overall really good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great stay , all are needs were catered for . We will be coming back soon.
Stayed 2 nights in Jun 2025

10/10 Excellent

Terrance Kudakwashe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just smooth easy accessibility.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family room with comfy beds and even sofa bed was big and comfy. Hotel is lovely and spacious and my girls loved the pool and play area - lovely thoughtful touch. Breakfast was ok but not amazing, good value for the stay.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good out of the way hotel which caters for the athletic types with a gym and swimming pool. Has a large car park good as you have to have transport to get to it.
Stayed 2 nights in Mar 2025

6/10 Okay

Vinod

Property generally OK. However, it is quite remote and not much else around.
Stayed 2 nights in May 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
We were so happy there. Staff so lovely and helpful. Recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here with family. The atomsphere and facility is of 4 star hotel. Friendly and helpful staff. The hotel is locates in a beautiful area and has great facilities. There is indoor swimming pool and a gym. It is close to many important landmarks including Thrope park. Also there are nice walking paths in the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Lovely hotel, nice atmosphere,pleasant staff, nice bar area, and comfortable room,
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Liked: Staff & service, amenities, property conditions & facilities
Great rooms, service, enjoyed our short stay
Stayed 1 night in Sep 2024

10/10 Excellent

charlotte

Great stay

It was a lovely room. Had all the amenities we needed. The reception gave us a little book and pens for our 1 year old which was lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely staff who go above and beyond, from check in staff to cleaning staff. Just great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great short stay for 1 night Nice breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel very friendly staff.

Absolutely beautiful hotel definitely worth a visit
Stayed 1 night in Mar 2024

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dusty and not cleaned very well, hair in the bathroom for one. The room although refurbished is badly maintained with paint peeling off the wall in the bathroom and all walls and skirting boards scratched and dusty. You can also hear people in the rooms next door showering and flushing the toilet. Would never stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

One night stay with family, friendly staff, huge food portions. Booked for the pool and did not disappoint.
Stayed 1 night in Aug 2024

8/10 Good

david

Liked: Amenities
If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location to visit Hampton Court festival. Great breakfast and great service for a quick meal at the bar in the evening.
Stayed 3 nights in Jul 2024

8/10 Good

Constantin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is clean but the food it’s terrible and if you travel by car and you park in they’re car park they’ll send you a fine after a week even if you oay for the car park at the reception
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

isabel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful and the hotel was perfect for families. Would highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Leo, who checked us in, was very helpful and courteous.
Stayed 1 night in Apr 2024

10/10 Excellent

Livalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff was nice. Hotel restaurant food is good. The room is beautiful and clean. Will definitely stay again.
Stayed 1 night in Jun 2024