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Wyndham Grand Shenzhen

4.5 star property
Luxury hotel with free parking connected to the convention center in Shenzhen

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Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
Lobby
Premium bedding, down comforters, minibar, in-room safe
Front of property
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

View from room

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Apartment, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Accessible, Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Twin Bed, Accessible, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking (Upper Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Themed Room (King Bed)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (King Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Premium bedding, down comforters, minibar, in-room safe

Executive Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite King Bed Room

Living area | 42-inch TV with cable channels, iPod dock

Grand Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for B.Duck room

Premium bedding, down comforters, minibar, in-room safe

B.Duck room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Deluxe Apartment Room

Living area | 42-inch TV with cable channels, iPod dock

Grand Deluxe Apartment Room

  • Sleeps 2
  • 1 King Bed

View all photos for Boutique Family Room

Premium bedding, down comforters, minibar, in-room safe

Boutique Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite King Bed Room

Living area | 42-inch TV with cable channels, iPod dock

Deluxe Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Paul Frank Family Theme Room

Premium bedding, down comforters, minibar, in-room safe

Paul Frank Family Theme Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Room

Interior

Presidential Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Club Suite King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Superior King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Heka AI Deep Sleep Room

Premium bedding, down comforters, minibar, in-room safe

Heka AI Deep Sleep Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033

What's nearby

  • Shenzhen Convention and Exhibition Center - 12 min walk - 0.7 miles
  • Coco Park Shopping Center - 2 min drive - 1.1 miles
  • Huanggang Border Crossing - 2 min drive - 1.5 miles
  • Huaqiangbei - 3 min drive - 1.8 miles
  • Luohu Port - 10 min drive - 4.3 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Gangxia North Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪深圳景轩酒店 - ‬1 min walk
  • ‪玉壶茶馆 - ‬1 min walk
  • ‪馨缘茶艺馆 - ‬2 min walk
  • ‪唯一化妆品有限公司 - ‬6 min walk
  • ‪法国机械服务有限公司 - ‬6 min walk

About this property

Wyndham Grand Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
Close to Coco Park Shopping Center, Wyndham Grand Shenzhen provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, multilingual staff, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All 268 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Partially open bathrooms with rainfall showers and deep soaking tubs
  • 42-inch TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grand Kitchen
  • Vintage

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Local culture and ecosystem education
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Frequently asked questions

Does Wyndham Grand Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Wyndham Grand Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Grand Shenzhen?

Self parking is free at this property.

What time is check-in at Wyndham Grand Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Grand Shenzhen?

Check-out is at noon.

Where is Wyndham Grand Shenzhen located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Huanggang Border Crossing, and Coco Park Shopping Center. Shenzhen Central Park and Shenzhen Civic Center are also within 1 mi (2 km). Gangxia North Station is 11 minutes by foot and Gangxia Station is 13 minutes.

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Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 554 reviews
Rating 8 - Good. 175 out of 554 reviews
Rating 6 - Okay. 41 out of 554 reviews
Rating 4 - Poor. 16 out of 554 reviews
Rating 2 - Terrible. 10 out of 554 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and 3 mins walk to One Avenue or othwr eateries. The reception upgraded us. Very pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in this wonderful hotel!
Stayed 3 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge with nice view Indoor poor is nice too Location is convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Wai Chuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Chi Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Comfortable , clean
Stayed 1 night in Apr 2025

10/10 Excellent

Ling Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all place
Stayed 1 night in Feb 2025

10/10 Excellent

Jaren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very big and spacious, not to mention comfortable too!
Stayed 2 nights in Feb 2025

6/10 Okay

Tammy

Disliked: Property conditions & facilities
The hallways were stuffy and u can smell smoke. Spacious rooms. Poor workmanship of the bathroom. Bath tub doesn’t look the greatest.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheuk Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location for everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024

4/10 Poor

Pan

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a very strong smell of smoke, and I expressed my concerns to the front desk staff. They arranged for a cleaning lady to come to our room and spray air freshener, but that was all they did. Another terrible experience occurred during breakfast at their cafe buffet when I saw a huge cockroach crawling near the coffee machine. Overall, it was a very disappointing stay.
Stayed 2 nights in Apr 2025

8/10 Good

Marjory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ans service
Stayed 1 night in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location.
Stayed 2 nights in Mar 2024

8/10 Good

Florian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel in CBD

Tried to charge children bed even we have booked a suite for four. Room in 35th floor with nice view and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

WING YAN KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel just next to Subway station, shopping mall nearby
Stayed 1 night in Aug 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room Size, City View
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in downtown Shenzhen.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the city center. Front desk staff upgraded us. Thank you guys
Stayed 1 night in Aug 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Shenzhen

The hotel is located in a very convenient place, just outside the Subway access. The surrounding is also very easy to get food… very happy with my choice of this hotel..
Stayed 3 nights in Mar 2024

8/10 Good

Choi ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very plush hotel in Shenzhen CBD. Huge room with big floor to ceiling windows and an exceptionally comfortable Emporer size bed! Very good value. Only 1 night unfortunately , but would stay again next to time Shenzhen.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Conveniently located Rooms are spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Bei Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the exhibition convention centre, and nearby amenities was good too. The service from the hotel staffs was very good, they will go the extra miles to assist their customers. Will definitely return again.
Stayed 4 nights in Mar 2024