Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

U Hotel

3.0 star property
Hotel in Shenzhen with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for U Hotel

Front of property
Lobby
Coffee service
Desk, free WiFi
Interior detail
Consider a stay at U Hotel and take advantage of dry cleaning/laundry services, conference space, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Twin Room

Desk, free WiFi

Business Twin Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Business Room

Desk, free WiFi

Deluxe Business Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
TV
Hair dryer
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Desk, free WiFi

Family Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 55 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Business King Room

Desk, free WiFi

Superior Business King Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Park Hyatt Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 95 reviews
Park Hyatt Shenzhen

About the neighborhood

Map
MIC Plaza 1113-1115 Nanhai Road, Nanshan District, Shenzhen, Guangdong, 518000

What's nearby

  • Shenzhen University - 3 min drive - 1.8 miles
  • MixC Shopping Mall - 5 min drive - 2.8 miles
  • Shenzhen Bay Port - 8 min drive - 2.6 miles
  • Shekou Ferry Terminal - 8 min drive - 2.6 miles
  • Window of the World - 8 min drive - 4.9 miles

Getting around

  • Sihai Station - 3 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 35 min drive

Restaurants

  • ‪Meinai Restaurant-Vietnam Cuisine - ‬6 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪McDonald’s (麦当劳) - ‬7 min walk
  • ‪McDonald’s (麦当劳) - ‬4 min walk
  • ‪胜记云顶 - ‬4 min walk

About this property

U Hotel

Hotel near Window of the World
Dry cleaning/laundry services, conference space, and a restaurant are just a few of the amenities provided at U Hotel. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Luggage storage, free newspapers, and meeting rooms
  • An elevator, smoke-free premises, and a banquet hall
Room features
All 109 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Similar properties

Family dining

Zhong Tian Mayfair Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 15 reviews
Zhong Tian Mayfair Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Cheng Restaraunt

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,830 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 per person
  • Airport shuttle fee: CNY 300 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

U Hotel Shenzhen
U Shenzhen
U Hotel Hotel
U Hotel Shenzhen
U Hotel Hotel Shenzhen

Frequently asked questions

Is U Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at U Hotel?

Check-in end time: anytime.

What time is check-out at U Hotel?

Check-out is at noon.

Does U Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of CNY 300 per vehicle applies.

Where is U Hotel located?

Located in Nanshan, this hotel is within 3 mi (5 km) of Sea World, Sea World Culture and Art Center, and Qianhai International Conference Center. Shenzhen University and Coastal City are also within 3 mi (5 km). Sihai Station is only a 3-minute walk and Huaguoshan Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

U Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 100 reviews
Rating 8 - Good. 59 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まあまあ

立地は まちからは少し離れており、タクシーの運転手もなかなか見つけることができなかった。
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨但有煙味。位置較偏遠，但附近有商場方便解決3餐。
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

部屋は広くて立地は良い

チエックインに3泊分支払いしているにもかかわらず 1泊と言われたり、30分もかかった 冷蔵庫とセフティーボックスがなかった
Stayed 3 nights in May 2019

6/10 Okay

TCHEE

Liked: Cleanliness
Disliked: Amenities
Breakfast variety and taste can be improved.
Stayed 4 nights in May 2019

8/10 Good

Siu Wai Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭旅遊好選擇

總括而言，房間舒適 寬敞，雖然酒店沒有特別設施，但附近也有商場美食，又可行山，作為家庭旅遊很合適，將來有地鐵就更方便
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat hotel at reasonable rate

Nice neat hotel for business or pleasure, opposite to Garden City mall with plenty of shops and restaurant selections.
Stayed 1 night in Mar 2019

6/10 Okay

SZE WANG

整體不錯，但有待改善。

住的是家庭房間，但浴室沐浴露和洗髮水只有一支一人分量，看到也傻眼了｡房間算寬闊，整潔度也算ＯＫ，但空調就有等於沒有，晚上睡覺冬天也覺得熱和焗。最好的就是位置地點，附近要吃要購物都能完全滿足得到。其實只要此酒店能改善一些细節上的問題，往後日子也是會選擇再來的。
Stayed 1 night in Dec 2018

6/10 Okay

Hironori

Liked: Staff & service, room comfort
蛇口港に近く、翌朝のフェリーでの移動に便利なのでよく利用しています。 ホテルから徒歩1-2分の場所にコンビニあり。 シャワーの排水が悪いので改善して欲しい。
Stayed 2 nights in Oct 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great location, clean hotel, friendly staff (speaks SOME English)
Stayed 1 night in Sep 2018

8/10 Good

Jonathan

Pretty goog
Stayed 3 nights in Sep 2018

6/10 Okay

Danny, singapore

Hotel stay

Hotel room should a fridge, WiFi not work is slow and the staff should take more care of the room cleanliness.
Stayed 6 nights in Apr 2018

8/10 Good

PETER JOHN

Liked: Cleanliness, property conditions & facilities

Nice but could be better.

This hotel is located in a nice plaza with local coffee shops and chinese low cost eating places. It is very convienent for Garden City shopping mall and bus service to Sea World. There is a faint smell of tobacco in all the rooms i have stayed in which is not pleasent.If ordering a taxi to the airport or Shekou ferry terminal, leave plenty of time as taxis are always busy. The breakfast's for european visitors are not very good.

8/10 Good

WAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2017

6/10 Okay

PETER JOHN

Disliked: Cleanliness

Reasonable price but very noisey.

3rd time stayed here.This time it was very bad due to noise from a building site next to the hotel. This hotel is becoming very tired and the rooms need extensive decoration. The carpet in my room was very dirty and the room had very bad smell from cigarette. No fridge in the room.

8/10 Good

WAI HING, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體ok，離地鐵遠些

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
差， 去到是沒有預定資料完全是一個很大的煩惱

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big & Clean Room with Nice Front Desk

Since I extended my business trip, I have no doubt to book the U hotel again for my further stay via hotels.com. The room as well as the bathroom are big and clean. In addition, I forgot to tell the front desk for my extension in the next morning. However, they were very nice when I called back in the afternoon and confirmed my extension without changing my room.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Big Room; Close to Walmart; Value for Money

The room is big; bathroom is big; little old renovation; staff is friendly; there are choices for restaurant in the area and close to Walmart; the only bad things is the room has no fridge;

6/10 Okay

Chow sang, 香港

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
環境清淨

8/10 Good

Guanfeng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
装潢一般。空调无法制热，冬天有点冷。

6/10 Okay

jun

Liked: Cleanliness

not bad....but not ferfact condition...location..

good...but smelly..in room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，舒適，交通方便，價格可接受範圍內，適合出差住的旅館，地理位置不錯，靠近南山區，又靠近碼頭，是個很不錯的選擇

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

整體不錯

房間寬敞, 周邊環境既熱鬧又帶幽靜, 購物方便,比我預期中好，讓我真正享受了一個懶洋洋的早上。整體來説，這家酒店性價比是高的，值得推薦。

8/10 Good

ALBERTO, Milano

Liked: Cleanliness, staff & service

uhotel

l'hotel è consigliabile per posizione e trattamento.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Location good

Good location, however quite smelly, aircon stopped at 630am in the morning. No fridge, no safe.

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.