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The Westin Shenzhen Nanshan

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Shenzhen

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Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Room, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, minibar, in-room safe
Westin, Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player
Sauna, hot tub, steam room, body treatments, mud baths, hydrotherapy
Outdoor pool, free cabanas, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Westin, Club Suite, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Westin, Club Suite, 1 King Bed, Park View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Park View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 2 Double Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Down duvet
  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Westin, Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | 1 bedroom, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 King Bed, Park View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | 1 bedroom, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hotel Indigo Shenzhen Overseas Chinese Town by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 448 reviews
Hotel Indigo Shenzhen Overseas Chinese Town by IHG

About the neighborhood

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053

What's nearby

  • Window of the World - 3 min walk - 0.2 miles
  • Yitian Holiday Plaza - 8 min walk - 0.5 miles
  • Happy Valley - 11 min walk - 0.6 miles
  • Shenzhen University - 4 min drive - 2.4 miles
  • Splendid China Folk Village - 5 min drive - 1.1 miles

Getting around

  • Shijie Zhi Chuang Station - 5 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

  • ‪Grange Grill - ‬1 min walk
  • ‪Five Sen5es - ‬3 min walk
  • ‪阿曼切尔服装有限公司 - ‬3 min walk
  • ‪深洲电脑培训白石洲二部 - ‬2 min walk
  • ‪巴山川菜馆 - ‬3 min walk

About this property

The Westin Shenzhen Nanshan

Luxury hotel near Window of the World
Located close to Happy Valley and Splendid China Folk Village, The Westin Shenzhen Nanshan provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a body treatment, a body wrap, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and dim sum. Fitness classes and Pilates classes are offered at the 24-hour health club; The Westin Shenzhen Nanshan also has a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a business center and a hot tub.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and meeting rooms
Room features
All 350 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas, and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 3 2025 to June 17 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Does The Westin Shenzhen Nanshan have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day. The property will be renovating the pool from June 3 2025 to June 17 2025 (completion date subject to change).

Is The Westin Shenzhen Nanshan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Shenzhen Nanshan?

Self parking is free at this property.

What time is check-in at The Westin Shenzhen Nanshan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Shenzhen Nanshan?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Westin Shenzhen Nanshan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Westin Shenzhen Nanshan located?

Located in Nanshan, this luxury hotel is within a 15-minute walk of Window of the World and Happy Valley. Splendid China Folk Village and Shenzhen University are also within 3 mi (5 km). Shijie Zhi Chuang Station is only a 5-minute walk and Magic Castle Station is 9 minutes.

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The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 266 reviews
Rating 8 - Good. 100 out of 266 reviews
Rating 6 - Okay. 23 out of 266 reviews
Rating 4 - Poor. 5 out of 266 reviews
Rating 2 - Terrible. 10 out of 266 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

This hotel is extremely comfortable with comprehensive buffet breakfast and perfectly located next to metro station and shopping centre
Stayed 2 nights in Mar 2025

10/10

It was pleasent.
Stayed 1 night in Mar 2025

10/10

Hotel is conveniently located next to the Holiday Plaza and metro station. The room appears dated with wear and tear but overall the amenities are acceptable. We will definitely stay again
Stayed 2 nights in Mar 2025

10/10

Will stay here whenever I'm in Shenzhen.
Stayed 5 nights in Jul 2024

10/10

Wonderful experience there
Stayed 5 nights in Sep 2024

10/10

great location, lots of restaurants, next to 锦绣中华
Stayed 2 nights in Apr 2023

10/10

Good stay
Stayed 1 night in Apr 2024

10/10

Sherry in the executive lounge went above and beyond her duty, to provide me with an excellent stay. Thanks.
Stayed 2 nights in Dec 2024

10/10

Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10

Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

10/10

the design of washroom is good
Stayed 1 night in May 2024

8/10

Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Stayed 1 night in Aug 2024

10/10

good
Stayed 1 night in Aug 2024

10/10

Comfortable
Stayed 1 night in Sep 2023

2/10

The service attitude of the staff here is excellent. However the hotel's status is not in good condition. Perhaps due to the aged of this hotel. But the hardware maintenance in this hotel is not good.
Stayed 1 night in Dec 2023

8/10

The Location is Very good and stuff are helpful; the hotel itself is quite old and in mediocre conditions; some of the stuff are not attentive or reactive for service; the feeling is rather a business hotel that is just getting old and maintained at minimum; i would not be returning, nor recommending;
Stayed 2 nights in Mar 2023

2/10

I have for some years been coming to Westin Nanshan. I believe for over 500 nights. This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Stayed 2 nights in Sep 2024

6/10

Nice room but air conditioning very noisy. Can not sleep with it functioning. Not a good experience
Stayed 2 nights in Sep 2023

6/10

The design of bathroom is not good and shortage of amenities
Stayed 1 night in Aug 2023

8/10

Stayed 6 nights in Apr 2025

6/10

連鎖集團酒店，世界之窗地鐵站出口，可經商場到達，地點很好。 復活節假期去，很多住客，不論checkin 或早餐都要等得比較長時間, Reception 職員表現不專業，已在expedia付了房間及自助早餐的錢，但被問是否沒有付房錢，又說沒有自助早餐，集團試酒店正常預訂項目及有沒有付款應該有該有紀錄。另外，遇到的大部分職員不太有禮貌，見到客人就黑面或側目，好像是住客打擾緊他們工作時休閒的時間。對比其他同集團酒店質素較低。
Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Mar 2025

8/10

Muy buena experiencia, agrado mucho la estancia. Lo unico malo, es que no me han envciado mi factura.
Stayed 4 nights in Feb 2025

6/10

Stayed 1 night in Dec 2024

8/10

Stayed 3 nights in Jan 2025