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The St. Regis Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to a shopping center, steps from KK Mall

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Photo gallery for The St. Regis Shenzhen

Indoor pool
2 bars/lounges, lobby lounge
View from property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 1 King Bed,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,Skyline View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • Hill view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,Urban View,Guest Room

City view

1 King Bed,Urban View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,City View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,City View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 King Beds,Skyline View,2-Bedroom Presidential Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 King Beds,Skyline View,2-Bedroom Presidential Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 1 King Bed,City View,St Regis Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,St Regis Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • Hill view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Shenzhen Suite

City view

1 King Bed,City View,Shenzhen Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • Hill view
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Metropoltan Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Metropoltan Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • Hill view
  • 103 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,Skyline View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin/Single Beds,City View,Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,City View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed,Skyline View,Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,Skyline View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • Hill view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Guest Room

City view

1 King Bed,City View,Guest Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Caroline Astor Suite

1 King Bed,City View,Caroline Astor Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Caroline Astor Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • Hill view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed,City View,Allure Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

1 King Bed,City View,Allure Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin/Single Beds,Skyline View,Large Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

2 Twin/Single Beds,Skyline View,Large Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • Hill view
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall - 1 min walk - 0.0 miles
  • Shenzhen Grand Theater - 3 min walk - 0.2 miles
  • Shenzhen Museum - 8 min walk - 0.5 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Luohu Port - 7 min drive - 2.0 miles

Getting around

  • Shenzhen Station - 3 min drive
  • Hongling Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪Heytea - ‬4 min walk
  • ‪顺德佬天心酒楼 - ‬5 min walk
  • ‪新灯火烧烤 - ‬4 min walk
  • ‪木屋烧烤 - ‬5 min walk
  • ‪深圳文艺会堂 - ‬7 min walk

About this property

The St. Regis Shenzhen

Luxury hotel near Shenzhen Grand Theater
Located close to KK Mall and Shenzhen Museum, The St. Regis Shenzhen provides a terrace, a coffee shop/cafe, and a garden. Indulge in a body scrub, a massage, and a body treatment at Iridium Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; The St. Regis Shenzhen also has a library, dry cleaning/laundry services, and 2 bars. Free in-room WiFi is available to all guests, along with a business center and a sauna.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • Meeting rooms, luggage storage, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 290 rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and iPads.
Extra conveniences in all rooms include:
  • Children's slippers, children's books, and free infant beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 46-inch LCD TVs with digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Decanter
  • Elba Italian Restaurant
  • Malt
  • Social All Day Dining
  • St. Regis Bar/The Drawing

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Yoga classes

Family friendly

  • Children's books
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 76 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 10 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen have a pool?

Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from May 5 2025 to May 10 2025 (dates subject to change).

Is The St. Regis Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Shenzhen?

Self parking is free at this property.

What time is check-in at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The St. Regis Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The St. Regis Shenzhen located?

Located in Luohu, this luxury hotel is within a 10-minute walk of KK Mall and Shenzhen Grand Theater. Shenzhen Museum and Lizhi Park are also within 1 mi (2 km). Hongling Station is 11 minutes by foot and Grand Theater Station is 13 minutes.

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The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 230 reviews
Rating 8 - Good. 49 out of 230 reviews
Rating 6 - Okay. 17 out of 230 reviews
Rating 4 - Poor. 8 out of 230 reviews
Rating 2 - Terrible. 5 out of 230 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great place to stay very clean - staff friendly
Stayed 3 nights in Nov 2024

10/10

It’s an iconic building.
Stayed 3 nights in Mar 2025

10/10

Good location, good service
Stayed 1 night in Jan 2025

10/10

Nice view great service excellent breakfast
Stayed 4 nights in Oct 2024

10/10

Very impressive hotel. Great breakfast
Stayed 1 night in Sep 2024

10/10

Outstanding hotel and service.
Stayed 1 night in May 2024

10/10

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Stayed 5 nights in Nov 2024

2/10

Nice tall building. Good breakfast
Stayed 2 nights in Oct 2024

10/10

Our stay was fabulous. The room was overwhelmingly good.
Stayed 1 night in Nov 2024

10/10

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
Stayed 1 night in Jan 2025

10/10

All of the staff were very friendly and accommodating. It was such a pleasant stay.
Stayed 2 nights in May 2024

10/10

Super hotel and incredible experience
Stayed 2 nights in Apr 2024

8/10

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Stayed 2 nights in Feb 2025

10/10

A really one of a kind place to stay.
Stayed 1 night in Jul 2023

10/10

Amazing hotel, one of the most amazing views you can get from a hotel room in the world
Stayed 1 night in Sep 2024

10/10

It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
Stayed 1 night in Sep 2024

10/10

An incredible 5-Star hotel! Just amazing!!!
Stayed 5 nights in Nov 2023

10/10

The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
Stayed 5 nights in Sep 2024

10/10

Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Stayed 1 night in Mar 2024

8/10

Breakfast meal is salty. Hot dish is not hot. Overall experience is average.
Stayed 1 night in Dec 2024

8/10

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Stayed 1 night in Feb 2025

10/10

staff very attentive and helpful. everything is great.
Stayed 4 nights in Nov 2023

10/10

excellent view
Stayed 4 nights in Jun 2023

10/10

Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
Stayed 3 nights in Jan 2024

10/10

good
Stayed 2 nights in Dec 2023