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Shenzhen Kaili Hotel

3.5 star property
Hotel with a full-service spa, near Dongmen Pedestrian Street

Choose dates to view prices

Photo gallery for Shenzhen Kaili Hotel

Lobby
Room (Fashion) with Free Sauna | Premium bedding, down comforters, in-room safe, desk
Interior detail
Hallway
Daily full breakfast (CNY 38 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Room service
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Fashion Room

Fashion Room | Premium bedding, down comforters, in-room safe, desk

Fashion Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room ) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Warm Room )

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Parent-child Room

Premium bedding, down comforters, in-room safe, desk

Parent-child Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfy 2-bed Room

Premium bedding, down comforters, in-room safe, desk

Comfy 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic 2-bed Room

Premium bedding, down comforters, in-room safe, desk

Classic 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Discount Room

Premium bedding, down comforters, in-room safe, desk

Discount Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Premium bedding, down comforters, in-room safe, desk

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • Luohu Port - 20 min walk - 1.1 miles
  • Huaqiangbei - 4 min drive - 2.6 miles
  • Huanggang Border Crossing - 8 min drive - 5.1 miles

Getting around

  • Xiangxicun Station - 7 min walk
  • Shenzhen Station - 20 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪凯利茶餐厅 - ‬2 min walk
  • ‪湘苑酒楼 - ‬5 min walk
  • ‪肯德基 - ‬1 min walk
  • ‪乐巢milky酒吧深圳店 - ‬2 min walk
  • ‪比其尔酒吧 - ‬2 min walk

About this property

Shenzhen Kaili Hotel

Hotel remodeled in 2016 and located near Dongmen Pedestrian Street
Located close to Luohu Port and Huaqiangbei, Shenzhen Kaili Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Thai massage at the onsite spa. The on-site restaurant, Kaili Cafe, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center and a steam room.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a front-desk safe
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All 137 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CNY 38 for adults and CNY 38 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaili Cafe

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Full-service spa

  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1989
  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 38 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

Is Shenzhen Kaili Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shenzhen Kaili Hotel?

Self parking is free at this property.

What time is check-in at Shenzhen Kaili Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Shenzhen Kaili Hotel?

Check-out is at noon.

Where is Shenzhen Kaili Hotel located?

Located in Luohu, this spa hotel is 0.6 mi (1 km) from Dongmen Pedestrian Street and within 3 mi (5 km) of Luohu Port and Huaqiangbei. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 6 mi (10 km). Xiangxicun Station is 7 minutes by foot and Wenjin Station is 10 minutes.

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Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 447 reviews
Rating 8 - Good. 240 out of 447 reviews
Rating 6 - Okay. 80 out of 447 reviews
Rating 4 - Poor. 20 out of 447 reviews
Rating 2 - Terrible. 5 out of 447 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025

8/10 Good

mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Shin Ying Cindy

Liked: Staff & service, amenities, property conditions & facilities
Many restaurants surround the hotel
Stayed 1 night in Oct 2023

4/10 Poor

WJ

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025

8/10 Good

Wendel

Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

HONG LIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

helpful front desk staff

very nice and helpful front desk staff
Stayed 6 nights in Aug 2023

10/10 Excellent

Bai Lu

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024

8/10 Good

Keith

Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Liked: Amenities
convient
Stayed 10 nights in May 2025

10/10 Excellent

yu ming.

Stayed 1 night in Feb 2025

8/10 Good

Sandy

Stayed 1 night in Jan 2025

10/10 Excellent

yu ming.

Stayed 1 night in Jan 2025