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Raffles Shenzhen

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Photo gallery for Raffles Shenzhen

A modern hotel room with a large bed, a TV, a desk, and a view of a city skyline. - Raffles Shenzhen (Shenzhen)
Property video
A modern bar area with a curved counter, seating arrangements, and a city view. - Raffles Shenzhen (Shenzhen)
A hotel room with two beds, a desk, a chair, and a view of the sea. - Raffles Shenzhen (Shenzhen)
A modern lobby with a sofa, chairs, a coffee table, and a decorative plant. - Raffles Shenzhen (Shenzhen)
Luxury
4.5 star property
9.6

Exceptional

Tranquil sanctuary in Shenzhen

Magnificent views await at this luxury hotel with three restaurants and two cafés. The full-service spa offers rejuvenating treatments after exploring. Families appreciate the quiet atmosphere and attentive concierge team in the kid-friendly environment.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Raffles Suite

A modern living room with a large window offering a city view, a dining area with a table set for two, and a seating area with a sofa.

Raffles Suite

  • Sea view
  • 159 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Ambassador Suite

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a view of the city.

Ambassador Suite

  • Sea view
  • 261 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Sea View

A modern hotel room with a large bed, a seating area with a sofa and armchair, a dining table, and a view of the sea.

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Sea View

A hotel room with two beds, a desk, a chair, and a view of the sea.

Deluxe Twin Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King City View

A modern hotel room with a large bed, a desk, a chair, and a television. The room has a city view through large windows.

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin City View

A hotel room with two beds, a desk, a chair, and a bathroom visible through a glass door.

Deluxe Twin City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Studio, Sea View

A hotel room with a large bed, a desk, a TV, and a view of a bridge and mountains.

Premier Studio, Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, City View (Metropolitan)

A modern hotel room with a flat-screen TV, a bed, a desk with a chair, a small table with a teapot, and a decorative rug.

Suite, 1 King Bed, City View (Metropolitan)

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

A modern hotel room with a large bed, a TV, and a city view.

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Studio, Bay View

A hotel room with a large bed, a desk, a TV, and a view of a bridge and mountains.

Premier Studio, Bay View

  • Park view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Studio, 1 King Bed, Bay View (Metropolitan)

A modern hotel room with a large bed, a TV, a desk, and a view of a city skyline.

Panoramic Studio, 1 King Bed, Bay View (Metropolitan)

  • Bay view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Sea View

A modern living room with a sofa, coffee table, and TV, large windows with a view, and a decorative wall piece.

Suite, Sea View

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located on the waterfront, Raffles Shenzhen is in Nanshan neighborhood and is connected to a shopping center. MixC Shopping Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Splendid China Folk Village. Check out an event or a game at Shenzhen Bay Sports Center, and consider making time for Sea World Culture and Art Center, a top attraction not to be missed. Visit our Shenzhen travel guide
Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay
    14 min walk - 0.8 miles
  • Shenzhen Bay Port
    14 min walk - 0.8 miles
  • Coastal City
    2 min drive - 1.1 miles
  • MixC Shopping Mall
    3 min drive - 2.2 miles
  • Shenzhen Bay Sports Center
    4 min drive - 2.4 miles

Getting around

  • Shenzhen Bay Checkpoint Station
    2 min walk
  • Hong Kong Siu Hong Station
    12 min drive
  • Shenzhen Intl. Airport (SZX)
    40 min drive

Restaurants

  • 奈雪
    14 min walk
  • 星巴克
    14 min walk
  • Sky Café
    10 min walk
  • coffeeluk 咖啡陆
    15 min walk
  • 观海
    12 min walk

Similar properties

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 75 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Raffles Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Raffles Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Raffles Shenzhen?

Check-out is at noon.

Where is Raffles Shenzhen located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of China Resources Tower, Shenzhen Talent Park, and MixC Shopping Mall. Shenzhen Bay Sports Center and Shenzhen Bay Port are also within 2 mi (3 km). Shenzhen Bay Checkpoint Station is only a 2-minute walk and Dengliang East Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Raffles Shenzhen Reviews

9.6

Exceptional

9.8

Cleanliness

7.0

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 8 out of 57 reviews
Rating 6 - Okay. 0 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, high ended hotel. Staffs are friendly and patient. Very closed to Hong Kong boarder. Very nice buffet !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, bed, food.. all were great and the view could not be better
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
receptionist attitude poor, English level below the standard for.all staff in this hotel.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很滿意的旅程

這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的体验

海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

8/10 Good

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026