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Pullman Shenzhen North

Property class: 4

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Photo gallery for Pullman Shenzhen North

A modern dining area with round tables, comfortable seating, and a large decorative wheel structure. - Pullman Shenzhen North (Shenzhen)
Miscellaneous - Pullman Shenzhen North (Shenzhen)
A modern hotel room with a panoramic city view, large windows, and contemporary furnishings. - Pullman Shenzhen North (Shenzhen)
A hotel room with a large bed, a desk, a chair, a TV, and a view of the city. - Pullman Shenzhen North (Shenzhen)
A hotel room with a large bed, a desk, a chair, and a TV on the wall. - Pullman Shenzhen North (Shenzhen)
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour gym at Pullman Shenzhen North. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a conference center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

A modern hotel room with a bed, a desk with a phone, a lamp, a sofa, and a window with curtains.

Executive Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with a bed, bedside table, and a wall-mounted light fixture.

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern bathroom with a freestanding bathtub, a large window offering a city view, and a glass shower enclosure.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A modern hotel room with a large bed, a bathtub, a vanity with a mirror, and a wooden wall.

Premium Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Club Lounge Access

A modern hotel room with a bed, a desk with a phone, a lamp, a sofa, and a window with curtains.

Deluxe Room, 2 Double Beds, Club Lounge Access

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Longhua District neighborhood, Pullman Shenzhen North is connected to a rail/subway station. Shenzhen Concert Hall and Shenzhen Science and Technology Museum are cultural highlights, and travelers looking to shop may want to visit Huaqiangbei and Coco Park Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Shenzhen Stadium or Shenzhen Bay Sports Center. Visit our Shenzhen travel guide
Map
NO 385 MINTANG ROAD, LONGHUA DISTRICT, Shenzhen, 570105

What's nearby

  • A cityscape with modern architecture, including a distinctive red building and a large stadium.
    Shenzhen Lianhuashan Park
    7 min drive - 5.0 miles
  • A group of giraffes in a zoo enclosure with trees and a fence in the background.
    Shenzhen Safari Park
    8 min drive - 4.9 miles
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    9 min drive - 5.9 miles
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    10 min drive - 6.5 miles
  • A city street with tall buildings, a wet pavement, and people walking.
    Huaqiangbei
    11 min drive - 7.2 miles

Getting around

  • Shenzhen North Railway Station
    9 min walk
  • Baishilong Station
    16 min walk
  • Shenzhen Intl. Airport (SZX)
    40 min drive

Restaurants

  • McDonald's
    16 min walk
  • Saizeriya
    6 min walk
  • McDonald’s (麦当劳)
    5 min walk
  • Burger King 汉堡王
    9 min walk
  • Executive Lounge
    8 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 138 to 138 for adults and CNY 69 to 138 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Conference center (15,339 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 58 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 to 138 for adults, and CNY 69 to 138 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Visa Checkout, and WeChat Pay
Cashless transactions are available
This property uses some wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April 10 to November 15
Pool access available from 6:30 AM to 10:00 PM

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Pullman Shenzhen North have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Pullman Shenzhen North pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pullman Shenzhen North?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Pullman Shenzhen North?

Check-out is at noon.

Where is Pullman Shenzhen North located?

Located in Longhua District, this hotel is within 6 mi (10 km) of Shenzhen Central Park, Shenzhen Civic Center, and Shenzhen Concert Hall. Shenzhen Industrial Exhibition Hall and Lianhua Mountain Park are also within 6 mi (10 km). Baishilong Station is 16 minutes by foot and Hongshan Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Shenzhen North Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 132 out of 172 reviews
Rating 8 - Good. 27 out of 172 reviews
Rating 6 - Okay. 10 out of 172 reviews
Rating 4 - Poor. 1 out of 172 reviews
Rating 2 - Terrible. 2 out of 172 reviews

Reviews

Verified review

10/10 Excellent

MAN SANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, good location, good facilities!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. High standard. Relaxing and resourcing. The interior design must be seen.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Marcantonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and service
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of local choices for breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

YAQIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Room is great. The service is good.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

man ho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view, breakfast ok.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

WAI YAN

Liked: Cleanliness, property conditions & facilities
Nice view
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Jing Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable experience
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Massimiliano

Liked: Cleanliness, property conditions & facilities
A nice, perfectly located hotel, with pristine, spacious rooms. The staff was kind and attentive, but arguably not all members were very professional. Communication was difficult at times.The Breakfast buffet is superlative. Dinner is very limited.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Lily Tsz Lam

Liked: Cleanliness, staff & service, property conditions & facilities
the drain of the shower was blocked, only a few minutes and the water was already flooding out into the bathroom. Close to the train station, and there is a small shopping mall nearby with quite a few food options.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just feel some smoke smelling on the next morning. But overall are very GOOD especially the customer services. Thankful for the room decoration and dessert for us. We will come again next time cos the hotel location is also good and convenience.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Unresolved Air Quality Issue

We booked a two bedrooms, but from check-in until the next morning, the central air-conditioning system was filled with a strong smoke smell. While the hotel staff was responsive—delivering an air purifier to our room after we complained—the root issue (smoke odor in the central AC) was never resolved. This was particularly disappointing as we were traveling with children and elderly family members, making the poor air quality unbearable. The hotel itself is well-maintained, but this oversight significantly impacted our stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jinheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did so much research around the city to seek quiet rooms with criddles for our young baby. Pullman made it happen and was totally worth the time that we spent on researching. It is right beside the railway station and super walkable for the travellers with tons of luggage! There were loads of restaurants, malls and parks nearby. We stayed another few nights cuz the hotel was so convey. What a remarkable stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

XC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicer interior than expected will return one day
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you are transferring from HK airport to high speed rail from Shenzhen North. Great rooms and breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a great restaurant/buffet open 24 hours. Directly accessible to the train station through the back door of the hotel. Easily accessible mall as well. The pool is nice and the rooms are fantastic. Staff is very friendly and helpful. I highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value and right on top of the railway. It’s crazy but receptors on the 46th floor
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shenle

Good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aytac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place def stay again
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, would be back

Near the train station with good breakfast
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Chi Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, Very good service
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star stay

Excellent everything
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

DAVID TING-WAI

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I stayed in! The staff were helpful and patience with my limited Mandarin! Room was spacious, clean with all the necessary toiletries! A very comfortable room and will book again! One complaint is that it took three elevator rides to get to your room from the square outside down below, very inconvenient and weird!
Stayed 1 night in Nov 2025