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Park Hyatt Shenzhen

5.0 star property
From Mediterranean flavors to soothing spa treatments, travelers indulge their senses while staying near the vibrant Coco Park Shopping Center

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Photo gallery for Park Hyatt Shenzhen

Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas - Park Hyatt Shenzhen (Shenzhen)
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1 King Bed Deluxe | Minibar, in-room safe, individually decorated, individually furnished - Park Hyatt Shenzhen (Shenzhen)
Lobby - Park Hyatt Shenzhen (Shenzhen)
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Park Hyatt Shenzhen (Shenzhen)
Park Hyatt Shenzhen offers a luxury experience with five on-site restaurants serving diverse cuisines including Mediterranean dishes. Guests can attend concerts or visit THE SPA水疗中心 for rejuvenating facials and yoga classes, all while enjoying proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Bed with Skyline View Deluxe

1 King Bed with Skyline View Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 48 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed with City View

1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds with City View

2 Twin Beds with City View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

  • City view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed

1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Park Suite King

Park Suite King | View from room

Park Suite King

  • Bay view
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

  • Bay view
  • 110 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds

2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Park Suite with Skyline View

Park Suite with Skyline View | View from room

Park Suite with Skyline View

  • Beach view
  • 82 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed with Skyline View

1 King Bed with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds with Skyline View

2 Twin Beds with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

  • Bay view
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Futian neighborhood, Park Hyatt Shenzhen is connected to a rail/subway station. Coco Park Shopping Center and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Visit our Shenzhen travel guide
Map
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033

What's nearby

  • Shenzhen Futian Convention and Exhibition Center
    Shenzhen Convention and Exhibition Center
    10 min walk - 0.5 miles
  • Shenzhen Civic Center
    Shenzhen Civic Center
    12 min walk - 0.7 miles
  • Shenzhen Lianhuashan Park
    Shenzhen Lianhuashan Park
    19 min walk - 1.0 mile
  • Ping An Finance Center
    2 min walk - 0.1 miles
  • Huanggang Border Crossing
    3 min drive - 1.8 miles

Getting around

  • Shenzhen Convention and Exhibition Center Station
    2 min walk
  • Shenzhen Station
    6 min drive
  • Shenzhen Intl. Airport (SZX)
    32 min drive

Restaurants

  • 木屋燒烤
    3 min walk
  • Flavorz
    1 min walk
  • Blue Frog 蓝蛙
    2 min walk
  • Sushi Jyukan 十贯
    4 min walk
  • Paletto
    1 min walk

About this property

Park Hyatt Shenzhen

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Park Hyatt Shenzhen provides concerts and live shows, a shopping mall on site, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has 2 bars, conference space, and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and meeting rooms
  • Massage treatment rooms, wedding services, and a 24-hour front desk
Room features
All 195 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 941 reviews
Futian Shangri-La Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 268 per person
  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Garden Pavilion
  • Glass House
  • Living Room
  • The Attic

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 48 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 9 to March 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM. The pool is closed seasonally each year from March 9 to March 12.

Is Park Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Park Hyatt Shenzhen?

Check-out is at noon.

Where is Park Hyatt Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 2-minute walk and Futian Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hyatt Shenzhen Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 84 out of 110 reviews
Rating 8 - Good. 17 out of 110 reviews
Rating 6 - Okay. 3 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

Reviews

Verified

10/10 Excellent

Glenn Austin

Liked: Cleanliness, staff & service, amenities
Wonderful room with fantastic view. Staff super helpful and attentive.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Rooms were clean. Staff was extremely friendly and helpful.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

KHOA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

This was an amazing hotel to stay at. Service and breakfast was excellent.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kin Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything arrangement from the staff is prefect
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chi Tat Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service are excellent
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fauconnier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Shenzhen

Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean and convenient.

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

unmissable

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s new, nice contemporary decoration. Too good food.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

KA WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYE 2024/25 Staycation

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Shenzhen

Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent service. An overall great experience!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

triono juliarso

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yu Lung

Liked: Cleanliness, staff & service, amenities
Nearly perfect corporate luxury hotel experience. I especially appreciate the eco conscious efforts such as the water packaged in paper instead of plastic.
Stayed 1 night in Nov 2025
Verified

8/10 Good

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yangyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome concierge desk, very attentive
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Hoi Yue Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience

Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Poor value for money

1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm). 2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert. 3. No tissue paper in living room. 4. Poor value for money because of the above experience.
Stayed 1 night in Dec 2024