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Palace Hotel

4.0 star property
Travelers can enjoy the arcade room for gaming fun or book spa treatments for relaxation, while staying connected with WiFi throughout the property

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Photo gallery for Palace Hotel

Lobby - Palace Hotel (Shenzhen)
Room - Palace Hotel (Shenzhen)
Interior - Palace Hotel (Shenzhen)
Restaurant - Palace Hotel (Shenzhen)
Interior - Palace Hotel (Shenzhen)
Palace Hotel in Luohu provides a convenient urban retreat where guests can indulge in massage and spa services or have fun in the arcade room. The property offers free WiFi in public areas, practical meeting spaces for business travelers, and complimentary self-parking.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Twin Room (deluxe twin room)

  • Sleeps 3
  • 2 Twin Beds

Superior Single Room (superior single room)

  • Sleeps 2
  • 1 Twin Bed

Deluxe Room (deluxe room)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Luohu, a neighborhood in Shenzhen, Palace Hotel is near a metro station. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Fairy Lake Botanical Gardens and Shenzhen Museum are also worth visiting. Visit our Shenzhen travel guide
Map
No. 9 Jinlian Road, LuoHu District, Shenzhen, Guangdong

What's nearby

  • Shenzhen River
    5 min walk - 0.3 miles
  • Dongmen Pedestrian Street
    19 min walk - 1.0 mile
  • International Foreign Trade Center
    2 min drive - 1.5 miles
  • Honghu Park
    3 min drive - 2.0 miles
  • Luohu Port
    7 min drive - 2.4 miles

Getting around

  • Shenzhen Station
    5 min drive
  • Huangbeiling Station
    6 min walk
  • Shenzhen Intl. Airport (SZX)
    47 min drive

Restaurants

  • HEYTEA 喜茶
    9 min walk
  • 延里冷面·朝鲜族料理
    8 min walk
  • 虎爹鲜货干蒸菜
    19 min walk
  • 聚味罗記•红灯笼黑山羊•鱼杂煲•甲鱼馆•烧烤(黄贝岭店)
    18 min walk
  • Starbucks
    10 min walk

About this property

Palace Hotel

Upscale hotel near Dongmen Pedestrian Street
Palace Hotel provides an arcade/game room and more. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Meeting rooms

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Shenzhen Lido Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 688 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Business services

  • Meeting rooms

Spa

  • Massage

Policies

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Palace Hotel Shenzhen
Palace Shenzhen
Shenzhen Palace Hotel
Palace Hotel Hotel
Palace Hotel Shenzhen
Palace Hotel Hotel Shenzhen

Frequently asked questions

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

Where is Palace Hotel located?

Located in Luohu, this hotel is within 2 mi (3 km) of Dongmen Pedestrian Street, International Foreign Trade Center, and The MixC Shopping Mall. Luohu Commercial City and Shun Hing Square are also within 3 mi (5 km). Huangbeiling Station is 6 minutes by foot and Wenjin Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Reviews

6.8

6.8

Cleanliness

4.6

Location

6.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

4/10 Poor

KUKKA

Disliked: Staff & service, property conditions & facilities

no comments

I had paid through hdfc bank credit card,amount deducted from my Bank Rs 3123.70.Show them message but Hotel Manager & staff denied that they had received payment ,they all dont know English.I reach there at 10.3 pm ,After 2 hours and 15 min I got room allotment when I paid them Cash Again,Due to that they dont rely on Expedia give them payment.They said amount will be credited in my account next day which till date Had not been reflected.I stayed 3 diiferent hotels in china,At every place there is free drinking water bottle in room but they charged 10RMB for that.so overall DON"T GO THERE. Hotel staff at reception is very non sense.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Brandon

Liked: Cleanliness

No complaints

Hotel was a little out of the way, besides that it was fine, no complaints
Verified

8/10 Good

WAI KUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通不方便，房間舒適寬闊。

交通不方便，房間舒適寬闊。
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for the price

Nice as more expensive hotels. Decor matched the pictures, which is not always the case in China. Nobody spoke English, but WeChat does auto translate, I linked up with a woman at reception desk and then we could communicate.Spa on the 3rd floor is 24 hours, and prices are low.
Verified

4/10 Poor

michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Questionable choice on my part

when I arrived I had been up for 36 hours. The staff at the front desk could not speak English and when then made up the bill they put me in a double in lieu of a single queen as I had reservations for. The cost was over $42 per night which is $9 plus more than I agreed to in my reservation. When I questioned the room and the amount nobody could speak any English. I was so tired I said fine and went to bed. The next day I tried again to request that they are wrong with the amount of the room. Accept for that it was okay. The room needs repair, carpet stained, water marks on exterior walls, no TV station with English speaking (CNN), room had strong mildew smell.
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018