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Palace Hotel Shenzhen Luohukou

3.0 star property

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Photo gallery for Palace Hotel Shenzhen Luohukou

Daily buffet breakfast for a fee - Palace Hotel Shenzhen Luohukou (Shenzhen)
Exterior - Palace Hotel Shenzhen Luohukou (Shenzhen)
Executive Twin Room | Memory foam beds, free minibar, blackout drapes, iron/ironing board - Palace Hotel Shenzhen Luohukou (Shenzhen)
Reception - Palace Hotel Shenzhen Luohukou (Shenzhen)
Reception - Palace Hotel Shenzhen Luohukou (Shenzhen)
Located close to Dongmen Pedestrian Street, Palace Hotel Shenzhen Luohukou provides a grocery/convenience store, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room, 1 King Bed

Superior Single Room, 1 King Bed | Memory foam beds, free minibar, blackout drapes, iron/ironing board

Superior Single Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | Memory foam beds, free minibar, blackout drapes, iron/ironing board

Basic Single Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Memory foam beds, free minibar, blackout drapes, iron/ironing board

Executive Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Memory foam beds, free minibar, blackout drapes, iron/ironing board

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Single Room, 1 King Bed

Executive Single Room, 1 King Bed | Memory foam beds, free minibar, blackout drapes, iron/ironing board

Executive Single Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Luohu, a neighborhood in Shenzhen, is home to Palace Hotel Shenzhen Luohukou. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Fairy Lake Botanical Gardens and Shenzhen Museum are also worth visiting. Visit our Shenzhen travel guide
Map
No. 1001 Renmin South Road, Luohu District, Shenzhen, Guangdong, 518100

What's nearby

  • Shenzhen River
    1 min walk - 0.1 miles
  • Luohu Port
    14 min walk - 0.8 miles
  • Luohu Commercial City
    1 min drive - 0.7 miles
  • The MixC Shopping Mall
    1 min drive - 0.7 miles
  • Dongmen Pedestrian Street
    1 min drive - 0.9 miles

Getting around

  • Huangbeiling Station
    2 min drive
  • Hong Kong Lo Wu Station
    13 min walk
  • Hong Kong International Airport (HKG)
    62 min drive

Restaurants

  • 山水时尚酒店 Shanshui Trends Hotel
    6 min drive
  • 幸福起点
    6 min drive
  • 蘩楼（佳宁娜广场店）
    7 min drive
  • 大沙漠特色烧烤(罗湖大厦店)
    6 min drive
  • 蟹役轩
    7 min drive

About this property

Palace Hotel Shenzhen Luohukou

Hotel near Dongmen Pedestrian Street
At Palace Hotel Shenzhen Luohukou, you can look forward to a grocery/convenience store, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a nature reserve, and an elevator
  • A 24-hour front desk, luggage storage, and a vending machine
Room features
All 80 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with hydromassage showers and hair dryers
  • LCD TVs with digital channels
  • Wardrobes/closets, children's slippers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CNY 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 48 for adults and CNY 24 for children

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Children's slippers
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 for adults and CNY 24 for children
  • Uncovered self parking fee: CNY 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Palace Hotel Shenzhen Luohukou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 60 per day.

What time is check-in at Palace Hotel Shenzhen Luohukou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palace Hotel Shenzhen Luohukou?

Check-out is at noon.

Where is Palace Hotel Shenzhen Luohukou located?

Located in Luohu, this hotel is within 6 mi (10 km) of Dongmen Pedestrian Street, Shenzhen Art Museum, and International Foreign Trade Center. Fairy Lake Botanical Gardens and Honghu Park are also within 6 mi (10 km). Hong Kong Lo Wu Station is 13 minutes by foot.

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Reviews

Palace Hotel Shenzhen Luohukou Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to major attractions and the subway station. Walking distance to great restaurants and a mall. Coffee shop at the lobby has the best coffee.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sundianto

Liked: Cleanliness, property conditions & facilities
Nice room, free laundry, and also nice buffet breakfast. The location is easy to access Luohu port, and there is two subway station nearby Luohu station and Renmin South station
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sidney kwok hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very close to the border
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is quiet
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

WINDSOR

Liked: Cleanliness
Location is ok. TV, channels as are limited Not cable
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Wei

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked a room with 2 king beds and turns out 2 single beds. I had to change another hotel the next day with 2 kids 6 luggages… totally incorrect room description
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Todo el personal debería manejar el ingles
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

PIK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chung Yan

Liked: Cleanliness, staff & service, amenities
房間整潔，設備非常貼心，職員非常有善，有禮，地點就在地鐵站口，非常便利，一定會再入住
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
fully excellent
Stayed 9 nights in Nov 2025
Verified

8/10 Good

KIE YUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感受是良好
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Jonghoon

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Stayed 6 nights in Apr 2026
Verified

8/10 Good

Linda Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thi

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edward

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Christopher

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MIU LAN

Stayed 1 night in Oct 2025
Verified

8/10 Good

Kelly

Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025