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Novotel Shenzhen Watergate

4.0 star property
Hotel with free parking, near Huaqiangbei

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Photo gallery for Novotel Shenzhen Watergate

Exterior
Free minibar, in-room safe, desk, iron/ironing board
Exterior detail
Daily buffet breakfast (CNY 108 per person)
Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Designer toiletries
Hair dryer
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Separate bedroom
Designer toiletries
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Designer toiletries
Hair dryer
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 204 reviews
Holiday Inn Express Shenzhen Futian Center by IHG

About the neighborhood

Map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031

What's nearby

  • Shenzhen Grand Theater - 6 min walk - 0.3 miles
  • Huaqiangbei - 11 min walk - 0.6 miles
  • The MixC Shopping Mall - 2 min drive - 1.4 miles
  • Dongmen Pedestrian Street - 3 min drive - 1.6 miles
  • Luohu Port - 3 min drive - 1.7 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪深圳大剧院 - ‬11 min walk
  • ‪莉莉玛莲 - ‬3 min walk
  • ‪荔园小学 - ‬8 min walk
  • ‪宁波酒家 - ‬3 min walk
  • ‪婷婷茶艺馆茶艺乐园中国有限公司福田店 - ‬10 min walk

About this property

Novotel Shenzhen Watergate

Upscale hotel near Huaqiangbei
A hair salon, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Shenzhen Watergate. The on-site restaurant, Pin Fang, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and a water dispenser
Room features
All 142 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, bidets, and hair dryers
  • LED TVs with satellite channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Is Novotel Shenzhen Watergate pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Shenzhen Watergate?

Self parking is free at this property.

What time is check-in at Novotel Shenzhen Watergate?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Shenzhen Watergate?

Check-out is at noon.

Where is Novotel Shenzhen Watergate located?

Located in Futian, this hotel is within a 15-minute walk of Shenzhen Museum and Huaqiangbei. Shenzhen Grand Theater and KK Mall are also within 15 minutes. Science Museum Station is 6 minutes by foot and Grand Theater Station is 6 minutes.

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Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 629 reviews
Rating 8 - Good. 314 out of 629 reviews
Rating 6 - Okay. 90 out of 629 reviews
Rating 4 - Poor. 37 out of 629 reviews
Rating 2 - Terrible. 17 out of 629 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

4/10 Poor

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not go!

Air conditioning not working Wifi not working!
Stayed 1 night in Sep 2023

8/10 Good

hok ching

Stayed 5 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Excelente. Localização, serviço e conforto.
Stayed 1 night in Jan 2025

8/10 Good

CHUNFAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Nov 2024

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito limpo e confortável
Stayed 3 nights in Oct 2024

4/10 Poor

Sergio

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Por ese precio hay mejores opciones. Muy sucio.
Stayed 1 night in Oct 2024

8/10 Good

Dimitrios

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

HIU HO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
市街地へのアクセスも良く大変便利でした。
Stayed 4 nights in May 2024

10/10 Excellent

Tsun Fai John

Stayed 1 night in Jul 2024

10/10 Excellent

RYO GOON

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 6 nights in Jul 2024

8/10 Good

GUNJI

Stayed 3 nights in Apr 2024

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel konumu çevresi ce hizmeti ile on numaradır. Çalışanların güler yüzlülüğü çok hoştur.
Stayed 5 nights in Apr 2024

10/10 Excellent

martin

Stayed 1 night in Mar 2024