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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Upscale urban retreat with a refreshing outdoor pool and garden oasis, where travelers can unwind after shopping at nearby Coco Park Shopping Center

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Lobby - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
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Exterior - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
Premium bedding, down comforters, minibar, in-room safe - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
Crowne Plaza Shenzhen Futian, an IHG Hotel, offers city center comfort and convenience. Relax in the garden or outdoor pool with sun loungers. Enjoy three restaurants from breakfast to dim sum. Practical amenities include dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • City view
  • 91 sq m
  • Sleeps 2
  • 1 Twin Bed

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Suite, 1 Bedroom, Club Lounge Access, City View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Standard High Floor

1 King Bed Standard High Floor | Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard High Floor

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down comforters, minibar, in-room safe

2 Twin Beds Standard

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Upgrade Premium Room

Upgrade Premium Room | Premium bedding, down comforters, minibar, in-room safe

Upgrade Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Futian neighborhood, Crowne Plaza Shenzhen Futian by IHG is connected to a rail/subway station. Travelers who have shopping on the agenda can visit Coco Park Shopping Center and Huaqiangbei, while those looking for another kind of activity may want to check out Shekou Ferry Terminal. Don't miss out on a visit to Window of the World. Be sure to check out the area's animals with activities such as game drives and game viewing. Visit our Shenzhen travel guide
Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen’s Fairy Lake Botanical Garden is a world away from the city. Located at the foot of Wutong Mountain the huge wooded area and lakes are a great escape from city life. #adventure
    Shenzhen Civic Center
    11 min walk - 0.6 miles
  • Shenzhen Futian Convention and Exhibition Center
    Shenzhen Convention and Exhibition Center
    14 min walk - 0.8 miles
  • Looking down to Shenzhen Civic Center from the lookout of Mount Lotus (蓮花山) in Shenzhen, Guangdong, China. Shenzhen is the fourth largest city in China and the eighth-most-populous city proper in the world by population (12,528,300). The city is also on the list of UNESCO Creative Cities.
    Shenzhen Lianhuashan Park
    14 min walk - 0.8 miles
  • Shenzhen Concert Hall (深圳音樂廳) is one of the most important symbolic cultural architectures in Shenzhen, Guangdong, China. It’s designed by Arata Isozaki, a famous Japanese avant-grade architect, and the most impressive thing inside is the #Golden Tree Foyer. #Shenzhen #China #ConcertHall #architecture
    Shenzhen Concert Hall
    2 min drive - 1.1 miles
  • Shenzhen is a youth city and was established as China's first special economic zone in 1980. Shen Nan Road (深南大道) is the major road in Shenzhen and it connects from east to west, links to city centre, Civic Centre and many popular tourist sites. #China #Shenzhen #Futian #OnTheRoad #LongExposure
    Shenzhen Central Park
    2 min drive - 1.6 miles

Getting around

  • Futian Station
    4 min walk
  • Shenzhen Station
    7 min drive
  • Shenzhen Intl. Airport (SZX)
    32 min drive

Restaurants

  • The Brew
    2 min walk
  • 费大厨辣椒炒肉
    6 min walk
  • CoCo壱番屋 CoCo Ichibanya
    1 min walk
  • McDonald's (麦当劳)
    1 min walk
  • 煲珠公
    6 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Crowne Plaza Shenzhen Futian by IHG provides a free grocery shopping service, shopping on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Fitness classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian by IHG also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a gift shop, and multilingual staff
Room features
All 391 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 331 reviews
Holiday Inn Express Shenzhen Futian Center by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian by IHG?

Check-out is at noon.

Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian by IHG located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.

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Reviews

Crowne Plaza Shenzhen Futian by IHG Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 355 out of 730 reviews
Rating 8 - Good. 279 out of 730 reviews
Rating 6 - Okay. 70 out of 730 reviews
Rating 4 - Poor. 17 out of 730 reviews
Rating 2 - Terrible. 9 out of 730 reviews

Reviews

Verified

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Sin Wah

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Adama

Liked: Cleanliness, staff & service, amenities
Room, staff and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christine Oi-Wan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful and friendly. I will return next time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and superb premises
Stayed 1 night in Jul 2025
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Room in good condition. Staff is friendly and well trained
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Grace Emily Choon Tin

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to/fro Futian Railway Station. Ideal if you take speed train to/fro GZ or West Kowloon (HK). Coco Park and Ping A Fin Ctr are within walking distance too. There are shopping and restaurants. We go most places via didi otherwise you can consider taking Futian MTR.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is near Coco Park and many restaurants. Train stations are within walking distance, making it very convenient to travel around the city.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

James Ka Hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable hotel with convenience location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for walking to Futian railway station to Hong Kong. The staff at the front desk were very friendly and worked efficiently for my registration.
Stayed 1 night in May 2025
Verified

8/10 Good

Lautaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Wayne Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and comfortable
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sau Wai Tien

Liked: Cleanliness, staff & service, amenities
I don’t like carpet on the floor, looks very old and dirty . Staffs are very friendly and polite. Cleaning service is very efficient but I can see the bathroom tiles has mould on the wall inside bathroom. Otherwise all good.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

ANDY

Liked: Cleanliness, staff & service, room comfort

Good location hotel if you are visiting shenzhen.

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023