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Crowne Plaza Shenzhen Futian by IHG

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

A multi-level hotel lobby with a central staircase, seating areas, and a glass ceiling. - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
Property video
A spacious dining area with a long table set for a meal, large windows offering a city view, and elegant chandeliers. - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
A modern hotel room with a city view, a flat-screen TV, a dining area, and a sofa with decorative pillows. - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
A high-rise building with a prominent sign at the top. - Crowne Plaza Shenzhen Futian by IHG (Shenzhen)
Luxury
4.5 star property
8.8

Excellent

Urban retreat in Futian District

Surrounded by Futian District's vibrant energy, this impressive gym features new machines in a spotless environment. Enjoy a fabulous breakfast buffet before exploring nearby Coco Park. The clean outdoor pool offers a refreshing retreat within walking distance of multiple metro stations.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Standard Room High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Premium Room High Floor Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King 1 Bedroom Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a city view.

Suite, 1 Bedroom, Club Lounge Access

  • City view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

A modern hotel room with a city view, a flat-screen TV, a dining area, and a sofa with decorative pillows.

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Premium Room, 1 King Bed, Club Lounge Access, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Premium Room, 1 King Bed, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Standard High Floor

Premium bedding, down comforters, minibar, in-room safe

1 King Bed Standard High Floor

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard High Floor

A modern hotel room with a large bed, a desk with a computer, a flat-screen TV, and a view of the city.

2 Twin Beds Standard High Floor

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds Standard

A hotel room with two beds, a TV, a desk, and a view of the city.

2 Twin Beds Standard

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Upgrade Premium Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Upgrade Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A spacious dining area with a long table set for a meal, large windows offering a city view, and elegant chandeliers.

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A modern bathroom with a glass shower enclosure, a bathtub, a toilet, and a sink with a mirror.

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Futian neighborhood, Crowne Plaza Shenzhen Futian by IHG is connected to a rail/subway station. Travelers who have shopping on the agenda can visit Coco Park Shopping Center and Huaqiangbei, while those looking for another kind of activity may want to check out Shekou Ferry Terminal. Don't miss out on a visit to Window of the World. Be sure to check out the area's animals with activities such as game drives and game viewing. Visit our Shenzhen travel guide
Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    12 min walk - 0.7 miles
  • A cityscape with modern architecture, including a distinctive red building and a large stadium.
    Shenzhen Lianhuashan Park
    16 min walk - 0.9 miles
  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    17 min walk - 0.9 miles
  • Ping An Finance Center
    5 min walk - 0.3 miles
  • Shenzhen Industrial Exhibition Hall
    15 min walk - 0.9 miles

Getting around

  • Futian Station
    4 min walk
  • Shenzhen Station
    7 min drive
  • Shenzhen Intl. Airport (SZX)
    32 min drive

Restaurants

  • The Brew
    2 min walk
  • Sushi Express
    9 min walk
  • McDonald's (麦当劳)
    1 min walk
  • Yang's Dumpling 小杨生煎
    5 min walk
  • 星巴克
    3 min walk

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
Futian
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 381 reviews
Holiday Inn Express Shenzhen Futian Center by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian by IHG?

Check-out is at noon.

Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian by IHG located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Shenzhen Futian by IHG Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 388 out of 782 reviews
Rating 8 - Good. 289 out of 782 reviews
Rating 6 - Okay. 74 out of 782 reviews
Rating 4 - Poor. 22 out of 782 reviews
Rating 2 - Terrible. 9 out of 782 reviews

Reviews

Verified review

10/10 Excellent

Mary Sin Wah

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, great location and excellent service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

NEIL PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Aircon was a bit noisy, but nice clean room with a lovely big bathroom. Breakfast was delicious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

YA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice staff which helps you when you need it. I’ll definitely consider to stay here again if I’m in Shenzhen.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price and superb premises
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Adama

Liked: Cleanliness, staff & service, amenities
Room, staff and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Wai Man Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good, breakfast buffet with variety choices. One thing not ideal is shower area too small. Location is convenience for transportation, bar area close by for night time drinks/food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and plenty of staff with strong English to help us
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Christine Oi-Wan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful and friendly. I will return next time.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Hae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Room in good condition. Staff is friendly and well trained
Stayed 1 night in Nov 2025
Verified review

8/10 Good

BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is near Coco Park and many restaurants. Train stations are within walking distance, making it very convenient to travel around the city.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

James Ka Hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable hotel with convenience location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Wayne Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and comfortable
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

ANDY

Liked: Cleanliness, staff & service, room comfort

Good location hotel if you are visiting shenzhen.

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.
Stayed 2 nights in Mar 2024