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Mandarin Oriental, Shenzhen

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A modern spa with a central pool, seating areas, and a fire feature. - Mandarin Oriental, Shenzhen (Shenzhen)
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A modern kitchen with a central island, large windows, and a city view. - Mandarin Oriental, Shenzhen (Shenzhen)
A modern living room with a city view, large windows, a flat-screen TV, and contemporary furniture. - Mandarin Oriental, Shenzhen (Shenzhen)
A high-rise dining area with a city view, modern kitchen, and large windows. - Mandarin Oriental, Shenzhen (Shenzhen)
Luxury
5.0 star property
9.6

Exceptional

Sanctuary between mountain parks

Perched on the 78th floor, the hotel lobby frames stunning views of BiJia and Lianhua Mountains, with walkways into both parks. Attentive staff provide exceptional service while guests enjoy the spa. Eight restaurants offer classical Cantonese cuisine, near the Upper Hills shopping center.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe View King Room

A modern hotel room with a large bed, a TV, and a view of a cityscape.

Deluxe View King Room

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Twin Room

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Skyline View Twin Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier View King Room

A modern hotel room with a large bed, a TV, a seating area with a view, and a cityscape visible through the windows.

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

A modern hotel room with two beds, a city view, a large window, and a flat-screen TV.

Premier View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View King Room

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with a blue sofa and armchairs, a telescope, and a city view through large windows.

Club Skyline View King Room

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

A hotel room with two beds, a sofa, a chair, a telescope, and a large window with a city view.

Club Skyline View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

A modern hotel room with a large bed, a TV, and a city view.

Deluxe View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

A modern hotel room with a large bed, a TV, and a city view.

Skyline View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a TV.

Mandarin Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A modern meeting room with a large table, comfortable chairs, and a view of the city.

Presidential Suite

  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

A modern living room with a sofa, two armchairs, a coffee table, and a telescope on a balcony with a city view.

Oriental Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

DOUBLE CLUB WITH VIEWS

  • Sleeps 4

DOUBLE PREMIER WITH VIEWS

  • Sleeps 4

SUITE Presidential

  • Sleeps 8

About the neighborhood

Located in Futian neighborhood, Mandarin Oriental, Shenzhen is connected to a rail/subway station. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen University is another place to visit that comes recommended. Visit our Shenzhen travel guide
Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong

What's nearby

  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    3 min walk - 0.2 miles
  • A cityscape with modern skyscrapers, a distinctive bridge, and lush greenery.
    Shenzhen Lianhuashan Park
    4 min walk - 0.3 miles
  • A large indoor space with a high ceiling and a glass roof, featuring a stage with musical instruments and a red carpet.
    Shenzhen Concert Hall
    2 min drive - 1.5 miles
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    2 min drive - 1.6 miles
  • A city street with tall buildings, a wet pavement, and people walking.
    Huaqiangbei
    3 min drive - 2.2 miles

Getting around

  • Lotus Village Station
    2 min drive
  • Hong Kong Lok Ma Chau Station
    6 min drive
  • Shenzhen Intl. Airport (SZX)
    36 min drive

Restaurants

  • Saanci
    16 min walk
  • 榕意
    11 min walk
  • 东湾 The Bay
    14 min walk
  • Van Gogh Café
    16 min walk
  • Naixue
    16 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 308 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 308 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Mandarin Oriental, Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Shenzhen?

Check-out is at noon.

Where is Mandarin Oriental, Shenzhen located?

Located in Futian, this luxury hotel is 1.2 mi (1.9 km) from Huaqiangbei and within 9 mi (15 km) of Dongmen Pedestrian Street and Window of the World. Shenzhen University is 11.5 mi (18.5 km) away. Lianhuacun Station is 20 minutes by foot and Lotus Village Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental, Shenzhen Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, modern, luxurious, with impeccable service.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great view, nice room and best pool in the city
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice executive lounge
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and dining.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suitable for anniversary celebrations
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
good experience all round but pricy for what it offers and mall next door is not one of the bests in Shenzhen Serving staff not at par with other Mandarin properties Mo Bar service is inadequate at best
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Solved my problems
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui pour
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
객실관리와 직원들의 친철함이 기억에 남습니다.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Stayed 1 night in Jan 2026