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Mandarin Oriental, Shenzhen

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Indoor pool, sun loungers - Mandarin Oriental, Shenzhen (Shenzhen)
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Exterior - Mandarin Oriental, Shenzhen (Shenzhen)
Presidential Suite | Living room | 55-inch flat-screen TV with digital channels, TV - Mandarin Oriental, Shenzhen (Shenzhen)
Mandarin Suite | Premium bedding, minibar, in-room safe, desk - Mandarin Oriental, Shenzhen (Shenzhen)
Luxury
5.0 star property
9.6

Exceptional

Sanctuary between mountain parks

Perched on the 78th floor, the hotel lobby frames stunning views of BiJia and Lianhua Mountains, with walkways into both parks. Attentive staff provide exceptional service while guests enjoy the spa. Eight restaurants offer classical Cantonese cuisine, near the Upper Hills shopping center.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View) | Premium bedding, minibar, in-room safe, desk

Twin Room (Skyline View)

  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room | Premium bedding, minibar, in-room safe, desk

Premier View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | Premium bedding, minibar, in-room safe, desk

Club Skyline View Twin Room

  • 76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite | Premium bedding, minibar, in-room safe, desk

Skyline View Suite

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite | Premium bedding, minibar, in-room safe, desk

Mandarin Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Futian neighborhood, Mandarin Oriental, Shenzhen is connected to a rail/subway station. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen University is another place to visit that comes recommended. Visit our Shenzhen travel guide
Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong

What's nearby

  • Shenzhen Central Park
    Shenzhen Central Park
    3 min walk - 0.2 miles
  • Shenzhen Lianhuashan Park
    Shenzhen Lianhuashan Park
    4 min walk - 0.3 miles
  • Huaqiangbei
    Huaqiangbei
    17 min walk - 0.9 miles
  • Shenzhen Concert Hall
    Shenzhen Concert Hall
    2 min drive - 1.3 miles
  • Shenzhen Civic Center
    Shenzhen Civic Center
    2 min drive - 1.6 miles

Getting around

  • Lotus Village Station
    2 min drive
  • Hong Kong Lok Ma Chau Station
    6 min drive
  • Shenzhen Intl. Airport (SZX)
    36 min drive

Restaurants

  • 榕意
    11 min walk
  • Van Gogh Café
    16 min walk
  • 东湾 The Bay
    14 min walk
  • 棒约翰
    12 min walk
  • yuyuyu
    16 min walk

About this property

Mandarin Oriental, Shenzhen

Luxury hotel near Huaqiangbei
Located close to Dongmen Pedestrian Street, Mandarin Oriental, Shenzhen provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Self-serve breakfast (surcharge), an elevator, and a 24-hour front desk
  • Wedding services, smoke-free premises, and a front-desk safe
Room features
All 178 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Mandarin Oriental, Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Shenzhen?

Check-out is at noon.

Where is Mandarin Oriental, Shenzhen located?

Located in Futian, this luxury hotel is 1.2 mi (1.9 km) from Huaqiangbei and within 9 mi (15 km) of Dongmen Pedestrian Street and Window of the World. Shenzhen University is 11.5 mi (18.5 km) away. Lianhuacun Station is 20 minutes by foot and Lotus Village Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental, Shenzhen Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

Verified

10/10 Excellent

Wen

Liked: Cleanliness, property conditions & facilities
Great view, nice room and best pool in the city
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mingen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and dining.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sheung Tung Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yik Chung

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suitable for anniversary celebrations
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Solved my problems
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hobin

Liked: Cleanliness, staff & service, amenities
객실관리와 직원들의 친철함이 기억에 남습니다.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi yuen

Liked: Cleanliness, staff & service, amenities
從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025
Verified

8/10 Good

tak sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mei Wan rang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ye

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Wai Yin Queenie

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024