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Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel with free parking connected to a shopping center in Shenzhen

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Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Basic Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Smart TV
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Basic Room, 2 Twin Beds, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, City View

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Coastal City - 8 min walk - 0.5 miles
  • Shenzhen University - 11 min walk - 0.6 miles
  • MixC Shopping Mall - 19 min walk - 1.0 mile
  • Window of the World - 7 min drive - 3.9 miles
  • Shenzhen Bay Port - 7 min drive - 2.2 miles

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪日本料理味彩梦厨房 - ‬15 min walk
  • ‪Teabank - ‬8 min walk
  • ‪Cherry Bar - ‬11 min walk
  • ‪Rain - ‬11 min walk
  • ‪缤纷君悦酒家 - ‬11 min walk

About this property

Kempinski Hotel Shenzhen China

Luxury eco-certified hotel near Window of the World
You can look forward to a hair salon, dry cleaning/laundry services, and car rentals on site at Kempinski Hotel Shenzhen China. For some rest and relaxation, visit the sauna. The on-site restaurant, Seasons Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a banquet hall, and ATM/banking services
Room features
All 383 individually decorated rooms feature comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 50-inch Smart TVs with cable channels
  • Lanais, wardrobes/closets, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Does Kempinski Hotel Shenzhen China have a pool?

Yes, this property has an indoor pool.

Is Kempinski Hotel Shenzhen China pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Shenzhen China?

Self parking is free at this property.

What time is check-in at Kempinski Hotel Shenzhen China?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Kempinski Hotel Shenzhen China?

Check-out is at noon.

Does Kempinski Hotel Shenzhen China provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 750 per vehicle applies.

Where is Kempinski Hotel Shenzhen China located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Coastal City, Shenzhen University, and MixC Shopping Mall. Shenzhen Bay Sports Center and Xin'an Nantou Ancient City are also within 1 mi (2 km). Houhai Station is only a 4-minute walk and Nanshan Book Mall Station is 16 minutes.

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Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 400 reviews
Rating 8 - Good. 148 out of 400 reviews
Rating 6 - Okay. 48 out of 400 reviews
Rating 4 - Poor. 18 out of 400 reviews
Rating 2 - Terrible. 10 out of 400 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

I stay here a lot, great place
Stayed 2 nights in Nov 2024

10/10

Best hotel and nice staff
Stayed 2 nights in Oct 2024

10/10

Lovely staff, gym, swimming pool all wonderful.
Stayed 3 nights in May 2024

10/10

Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

10/10

this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

8/10

This hotel is very close to the subway station and big shopping mall! I like this district.
Stayed 2 nights in Jul 2024

10/10

for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

6/10

the hotel is a bit old, staff and service are soso
Stayed 1 night in Oct 2024

8/10

Closely to the nearest shopping center also with the MTR Station.
Stayed 1 night in Jan 2024

8/10

Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stayed 4 nights in Feb 2025

8/10

Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

10/10

Great
Stayed 4 nights in Apr 2024

10/10

Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024

10/10

Very close to shopping mall and subway! Clean, quiet, and comfortable!
Stayed 1 night in Nov 2023

6/10

A bit aged and old
Stayed 1 night in Jun 2024

8/10

One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Stayed 5 nights in Nov 2024

8/10

The air-con can’t not be tuned, the temperature is fixed, a bit hot in summer time
Stayed 1 night in Sep 2024

8/10

Stayed 2 nights in Apr 2025

8/10

Stayed 3 nights in Apr 2025

10/10

Stayed 3 nights in Feb 2025

8/10

飯店位置非常便利，房費便宜，CP值很高
Stayed 3 nights in Jan 2025

8/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Dec 2024

10/10

Staff can be much friendlier! Hotel is beautiful
Stayed 4 nights in Nov 2024