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Hyatt Place Shenzhen Dongmen

4.0 star property
Hotel with a restaurant, near Dongmen Pedestrian Street

Choose dates to view prices

At Hyatt Place Shenzhen Dongmen, guests enjoy comfort and urban energy. The hotel's cafe is perfect for morning coffee, and the terrace offers a relaxing space to read the newspaper. In-room WiFi, laundry services, and a 24-hour gym ensure a convenient and refreshing stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Bathrobes
Designer toiletries
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2

View all photos for Room With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Room With 1 King Bed No Sofa Bed

  • Sleeps 2

View all photos for Business Suite

In-room safe, desk, soundproofing, iron/ironing board

Business Suite

  • Sleeps 2

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About the neighborhood

Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.5 miles
  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • Luohu Commercial City - 2 min drive - 1.1 miles
  • Huaqiangbei - 3 min drive - 1.9 miles
  • Luohu Port - 6 min drive - 1.6 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪HEYTEA 喜茶 - ‬2 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪Li Wan Kitchen - ‬4 min walk
  • ‪Kungfu Restaurant 真功夫 - ‬4 min walk

About this property

Hyatt Place Shenzhen Dongmen

Upscale hotel near Dongmen Pedestrian Street
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hyatt Place Shenzhen Dongmen. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, meeting rooms, and free newspapers
  • Laundry services, smoke-free premises, and a banquet hall
  • Guest reviews say good things about the overall condition
Room features
All 138 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

Is Hyatt Place Shenzhen Dongmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Place Shenzhen Dongmen?

This property doesn't offer parking.

What time is check-in at Hyatt Place Shenzhen Dongmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Shenzhen Dongmen?

Check-out is at noon.

Where is Hyatt Place Shenzhen Dongmen located?

Located in Luohu, this hotel is within a 15-minute walk of Shun Hing Square and Dongmen Pedestrian Street. International Foreign Trade Center and The MixC Shopping Mall are also within 15 minutes. Laojie Station is only a 2-minute walk and Guomao Station is 10 minutes.

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Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 775 reviews
Rating 8 - Good. 298 out of 775 reviews
Rating 6 - Okay. 44 out of 775 reviews
Rating 4 - Poor. 10 out of 775 reviews
Rating 2 - Terrible. 11 out of 775 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

8/10 Good

Ying Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy early check in. The hotel is well kept & service is courteous
Stayed 1 night in Jun 2025

10/10 Excellent

THIAM SIEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Very great location in Dongmen. Very comfortable room. Great size room, good bathroom. Very good and quality breakfast. Not the biggest selection but very quality and delicious. Metro in the basement
Stayed 4 nights in Jul 2025

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hotel for shopping and business
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shopping
Stayed 2 nights in Oct 2023

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Fung Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Sai hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd Stay in a Month

Conveniently located with vibrant night streets. Room is comfort and clean. Breakfast is simple but foods are well prepared.
Stayed 1 night in Dec 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Eddy Chun Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 3 sleeper room, all things are good, except that I need to pay for the third person, which does not mention in Expedia. Breakfast is good too.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible two days.

Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルも清潔感があり良かったです
Stayed 1 night in Sep 2025

8/10 Good

WING LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意 雙人房只送一人早餐比較不合適
Stayed 2 nights in Jul 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities
The breakfast not good
Stayed 3 nights in Jul 2025

8/10 Good

Chiu Mon Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自助早餐非常豐富，有驚喜，而且品質極佳👍
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯 recomendable
Stayed 5 nights in Jul 2025

8/10 Good

TE FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

位置適中、價格適中、早餐尚可！
Stayed 6 nights in Jun 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で朝ご飯も満足
Stayed 3 nights in Jun 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Shumpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街の中心街にあるホテル。綺麗でサービスも素晴らしい。朝ごはんも豊富で美味しい。 夜、道路側の部屋だと少しうるさい。
Stayed 4 nights in Mar 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
完璧です！ 全て良かった！
Stayed 3 nights in Feb 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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