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Hilton Garden Inn Shenzhen Bao'an

Property class: 4

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Photo gallery for Hilton Garden Inn Shenzhen Bao'an

A modern lobby with a reception desk, a glass partition, and a wooden wall with a welcome sign. - Hilton Garden Inn Shenzhen Bao'an (Shenzhen)
A high-rise hotel with a prominent Hilton Garden Inn sign, surrounded by urban buildings and a Walmart store. - Hilton Garden Inn Shenzhen Bao'an (Shenzhen)
A hotel room with two beds, a desk with a chair, a TV, and a view of the city. - Hilton Garden Inn Shenzhen Bao'an (Shenzhen)
An outdoor seating area with tables and chairs, surrounded by potted plants and a well-lit entrance to a building with a sign reading "Hilton Garden Inn". - Hilton Garden Inn Shenzhen Bao'an (Shenzhen)
A modern restaurant with wooden paneling, a central bar area, and multiple dining tables with chairs. - Hilton Garden Inn Shenzhen Bao'an (Shenzhen)
Located close to Xinqiao Civic Plaza and Sanpin Cultural Square, Hilton Garden Inn Shenzhen Bao'an provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Beds Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Twin Beds Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, and a large window with curtains.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a TV, a sofa with cushions, and a window with curtains.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a TV, a chair, and a large window with curtains.

Room, 2 Twin Beds, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a blue sofa, a round coffee table, a white mesh chair, and a flat-screen TV.

Suite, 1 Bedroom

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed, Accessible

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City View Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

City View Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Accessible Bed Room

A hotel room with a bed, a desk, a chair, a sofa, and a window with a view of buildings.

King Accessible Bed Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Bao'an neighborhood, Hilton Garden Inn Shenzhen Bao'an is connected to a shopping center. Sanpin Cultural Square is a popular attraction and the area's natural beauty can be seen at Quwei Botanical Garden and Songgang Park. Xinqiao Civic Plaza and Shenzhen World Exhibition & Convention Center are two other places to visit that come recommended. Visit our Shenzhen travel guide
Map
No. 529 Xin Sha Road, Bao An District, Shenzhen, Guangdong, 518125

What's nearby

  • Xinqiao Civic Plaza
    3 min drive - 1.6 miles
  • Sanpin Cultural Square
    4 min drive - 2.4 miles
  • Quwei Botanical Garden
    5 min drive - 3.2 miles
  • Huafa Ice and Snow World
    7 min drive - 4.3 miles
  • Shenzhen World Exhibition & Convention Center
    7 min drive - 4.5 miles

Getting around

  • Shajing Station
    14 min walk
  • Xili Railway Station
    23 min drive
  • Shenzhen Intl. Airport (SZX)
    20 min drive

Restaurants

  • Gusto
    9 min drive
  • 湘满天下 XiangManTianXia
    15 min drive
  • illy Coffee
    9 min drive
  • Yuhaiwan Seafood
  • Naixue

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CNY 113 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Noodle Bar

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 1 to February 28:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 113 per person
  • Pet deposit: CNY 1000 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Hilton Garden Inn Shenzhen Bao'an pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CNY 1000 per stay. A cleaning fee of CNY 300 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Shenzhen Bao'an?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Shenzhen Bao'an?

Check-out is at noon.

Where is Hilton Garden Inn Shenzhen Bao'an located?

Located in Bao'an, this hotel is 1.5 mi (2.4 km) from Xinqiao Civic Plaza and 2.3 mi (3.6 km) from Sanpin Cultural Square. Quwei Botanical Garden and Shenzhen World Exhibition & Convention Center are also within 6 mi (10 km). Shajing Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Shenzhen Bao'an Reviews

8.8

Excellent

9.2

Cleanliness

7.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 210 out of 428 reviews
Rating 8 - Good. 169 out of 428 reviews
Rating 6 - Okay. 35 out of 428 reviews
Rating 4 - Poor. 7 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

Reviews

Verified review

10/10 Excellent

Xian Xun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a small mall and walmart as well. The toilet is clean and really spacious.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Sandy

Liked: Staff & service, property conditions & facilities
Bedroom is clean, receptionists are very helpful and polite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

mario burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. It is in a great location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Nice location and many restaurant nearby
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for five nights and my stay was very comfortable and good. The hotel amenities were alright and the staff was courteous and helpful.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Hang

Liked: Cleanliness, amenities, property conditions & facilities
all good in general, clean room, staff are good - help me with the request
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for business travel if you are visiting nearby companies. Rooms are large and accommodating.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Hooi Khoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

Very friendly and helpful staffs, feel like home. Thanks!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

vinh sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, but wish the staff can understand Cantonese and speak English.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Everything is clean! Good location and good services. But, one thing is poor english of staff.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Tsz Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Rui Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vicmir

Liked: Cleanliness, amenities, property conditions & facilities
Todo Exelente !
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Value
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Environment is good
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Would recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been nice time Thank you.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Shuangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel but not very walkable
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and always have good experiences. My only negative feedback is that everytime i book with Orbitz, the hotel still tries to charge me when i get there.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Hensl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.
Verified review

8/10 Good

SEIJI

Liked: Cleanliness
出張で利用しましたが、問題ありませんでした。 ４Fにランドリールームがあり便利でした。
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張に来るたびこちらを利用させていただいております。近くにショッピングモールとコンビニもあり立地条件もよく非常に過ごしやすく夜も静かです。室内も清掃が整っており快適に過ごせました。また出張の際は利用させていただきたいと思います。
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

HARINO

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でした
Stayed 1 night in Oct 2025