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Hard Rock Hotel Shenzhen

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

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Photo gallery for Hard Rock Hotel Shenzhen

Seasonal outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Reception
Rooftop terrace
1 bedroom, in-room safe, individually decorated, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Twin Suite - Executive Lounge Access

Studio Twin Suite - Executive Lounge Access | 1 bedroom, in-room safe, individually decorated, desk

Studio Twin Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 77 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Room (Large Round Bathtub)

1 bedroom, in-room safe, individually decorated, desk

Superior King Room (Large Round Bathtub)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, individually decorated, desk

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

1 bedroom, in-room safe, individually decorated, desk

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

1 bedroom, in-room safe, individually decorated, desk

Rock Royalty Twin Room - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Gold King Suite - Executive Lounge Access

1 bedroom, in-room safe, individually decorated, desk

Studio Gold King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 88 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King Suite - Executive Lounge Access

Studio King Suite - Executive Lounge Access | 1 bedroom, in-room safe, individually decorated, desk

Studio King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access | 1 bedroom, in-room safe, individually decorated, desk

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 62 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110

What's nearby

  • Mission Hills Ecological Sports Park - 8 min walk - 0.5 miles
  • Dafen Oil-Painting Village - 17 min drive - 12.3 miles
  • Huaqiangbei - 21 min drive - 16.8 miles
  • Shenzhen Safari Park - 23 min drive - 16.7 miles
  • Luohu Port - 26 min drive - 18.2 miles

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 45 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury family-friendly hotel near Mission Hills Ecological Sports Park
Located close to Shenzhen Guanlan Landscape and Cultural Park, Hard Rock Hotel Shenzhen provides an adjacent golf course, a poolside bar, and concerts and live shows. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a rooftop terrace and designer stores on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a computer station
  • A banquet hall, luggage storage, and concierge services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 258 individually decorated rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and recycling

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 380 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 60 for children
  • Pet fee: CNY 380 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to December
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hard Rock Hotel Shenzhen have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hard Rock Hotel Shenzhen pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of CNY 380 per pet, per night. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Shenzhen?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Shenzhen?

Check-out is at noon.

Where is Hard Rock Hotel Shenzhen located?

This family-friendly Shenzhen hotel is located on the riverwalk, within 3 mi (5 km) of Mission Hills Ecological Sports Park and Shenzhen Guanlan Landscape and Cultural Park. Mission Hills Golf Club and Bao an Stadium are also within 12 mi (20 km). Mission Hills Station is 7 minutes by foot and Songyuanxia Station is 9 minutes.

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Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 854 reviews
Rating 8 - Good. 299 out of 854 reviews
Rating 6 - Okay. 57 out of 854 reviews
Rating 4 - Poor. 14 out of 854 reviews
Rating 2 - Terrible. 17 out of 854 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great hotel, clean great service good breakfast and good location
Stayed 1 night in Feb 2025

10/10

Good location clean and good breakfast
Stayed 3 nights in Mar 2025

10/10

Big bath tub is excellent and great view
Stayed 1 night in Apr 2025

10/10

Very cool hotel, lots of interesting features
Stayed 1 night in Feb 2025

10/10

Good and comfortable
Stayed 1 night in Apr 2025

10/10

Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10

Convenient location
Stayed 3 nights in Oct 2024

10/10

Good
Stayed 1 night in Apr 2025

6/10

Poor maintenance. The sofa, Chair and cushion look bad. It seems to be an old hotel. I won’t recommend this hotel to friends.
Stayed 1 night in Apr 2025

10/10

I have been booked this hotel several times and they‘re still keeping the good services and quality during we staying.
Stayed 1 night in Oct 2024

10/10

The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10

The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

10/10

Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10

Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

10/10

My childen like this Hotel.
Stayed 2 nights in Dec 2023

10/10

Staff are very nice! Close to MH Mall!
Stayed 1 night in Mar 2024

10/10

It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

10/10

Hotel is clean. And the service is good !
Stayed 1 night in Dec 2023

10/10

It's nice experience, will definitely come again!
Stayed 1 night in Apr 2023

6/10

Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Stayed 3 nights in Jan 2025

10/10

Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

10/10

The staff are very helpful. The decoration are unique and cool.
Stayed 1 night in Sep 2023

10/10

Excellent
Stayed 1 night in Jan 2024

8/10

Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10

Good
Stayed 1 night in Jul 2024